Training Centre Administrator

1 month ago

London, United Kingdom QA Limited Full time

Vacancy details

**Talent pool**:

- Operations - Customer Service**Title**:

- Training Centre Administrator**Contract type**:

- QA Ltd Permanent**Job advert**:
**The role: Training Centre Administrator**

**Location: London International House (Next to the Tower of London)**

**On-site, Monday to Friday 8.00am to 5.00pm**

**Contract: Full time, 40 hrs per week**

**Package: competitive salary + benefits**

**The Role**:

- You’ll deliver a reception and administration service for the QA training centre & London staff office, supporting all events running at the centre and ensuring that quality standards are consistently maintained.**A Day in the Life of a Training Centre Administrator**:

- You’re the first point of contact in the Centre, so you’ll be responsible for the day-to-day admin tasks ensuring that a quality focus is reflected in the customer’s experience at all times.Who are your customers? Learners coming into the Centre for training, QA colleagues who also work in the centre. This is our flagship office so there is always a lot of coming and going of various people, and you will be the one to whom everyone says helloYou’ll deal with couriers, supplies-ordering, identifying and booking maintenance-calls, making sure that everything looks pristine and inviting, and you’ll make sure that all visitors are greeted and registered upon arrival for their events. You’ll also have to investigate and report any no-shows.You’ll be part of a team of TCAs who work around the country, but you’ll mainly be on your own at this Centre. As such, you’ll be the helpdesk function for trainers, learners and colleagues.It’s a stunning, cutting-edge Centre with every effort made to make it warm, friendly and inviting. (You can see more of the role’s duties by clicking on the Job Description at the bottom of this advert)#LifeatQA #QA #theresnoplacelikeqa #LI-CC2 #LI-hybrid #hiring**About You**:

- This role would be a great fit if you’re experienced in a customer-facing role, be that from an office, a training-centre, or even retail or hospitality.**We’d also love you to be able to tick the following boxes, too**:

- Proficiency in MS Applications, particularly Word, Excel and Outlook
- A can-do attitude
- A willingness and aptitude to create fresh ideas
- An ability to work on your own initiative.

**If this is what you’re looking for, here are the next steps**:
**What We'll Do For You**:
**Sounds great, doesn’t it? And in return we’ll offer you**

**Downtime**
- This is a very community-minded team and taking time for us is so important these days which is why we dedicate some of our benefits to support your health & wellbeing. These include:

- ** 27 days holiday each year, holiday buying scheme, Medicash plan, Gympass, Cycle to Work scheme, Employee Assistance Programme and 2 days per year charity leave.**

**Help with Financial Matters**
- In addition to
- **pension, group income protection and life assurance**, QA are offering you an
- **annual pay review**, access to our
- **employee discounts benefit hub** with hundreds of deals and savings on goods and experiences,
- **season ticket loan, tech scheme and an employee referral scheme.**

**Personal Growth**
- Learning and opportunity is at the core of what we do - and you’ll have the unique opportunity to
- **develop your skills on our QA authored courses** in the latest tech (you’ll get 3 training days/year to do this). You can also delve deep into our
- **world-class digital learning content** from
- **Circus Street** and
- **Cloud Academy** on a variety of tech and business topics. Or perhaps you’d like to enrol on an apprenticeship programme to enhance your skillset or learn new things.**Our People**
- We are an
- **he Inclusive Top 50 UK Employers List** testify to this.We are proud to be a Disability Confident employer. All applicants with a disability who fulfil the role criteria will be progressed to the next stage of the process. Please let us know what reasonable adjustment, if any, you require.**A little about QA**:

- At QA, our mission is
- **powering people’s potential.**

We believe the answer to closing the digital skills gap lies with the people organisations already have and the talent we can bring for the future. We’re
- **experts in reskilling, upskilling, apprenticeships**, and other talent needs for leading enterprises and public sector organisations in the UK and we’re proud to
- **work with some of the world's biggest brands including the BBC, AWS, Google, Deloitte, IBM** as well as small organisations to give them the competitive edge in the digital world of today.**We're also Microsoft's biggest training-partner globally**. Our bespoke and customisable training methods, learning programmes and talent acquisition solutions cover all digital requirements including emerging and in-demand tech skills to transform the workforce and fuel the success of businesses.You can find out more about Li

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