Contact Administrator

4 months ago


Manchester, United Kingdom Graham Group Full time

**About The Role**:
**At GRAHAM, we’re not just one of the UK’s leading Total FM providers - we’re also a trusted partner, committed to enhancing the experience and making the lives of our clients’ easier. We are seeking a Contract Administrator to join us to help us create a hassle free environment for our clients and engineers.**

**Energised by continued growth, and boasting an annual turnover in excess of £1bn per annum, we’re committed to investing in our people and creating the conditions for them to excel. If you are an experienced Contract Administrator with an appetite to succeed, we want you to join our team.**

**L**
**ocation: University of Manchester**

**Hours Per Week**:
**Monday - Friday 40 Hours**

**Job Type: Permanent / Full Time**

**The Contract Administator**
**will**:

- Be responsible for the management of all WO’s to the status of Work Done, within the set SLA target dates, across the various work types for their assigned contracts.
- Schedule all PPM in advance of due month to skilled resource. On completion generate analysis of Monthly RM Av vs. Unscheduled Resource
- Schedule all Reactive Maintenance for In-house Team / Subcontractors by SLA date, reallocating PPM if necessary, monitoring target dates and escalating if at risk. Review PPM slippage rescheduling to available resource within target date, escalating if at risk.
- Be responsible for the collection of weekly timesheets, carry out verification of Timesheet and Work Reports by two way matching the Timesheet (Hard Copy) vs. Work Reports (Total Mobile & Hard Copy)
- Generate all monthly PPM for assigned contracts & maintain PPM planner records escalating changes to PO
- Liaise with subcontractors to ascertain progress of jobs
- Operate full service desk function
- General administration duties as and when required
- Assist the Senior QS with preparation of Interim Payments and Final accounts
- Liaise with subcontractors/suppliers to ensure timely submission of invoices
- Monitor and update reports for invoicing KPI’s
- Collate invoice back up information for Client when requested
- Assist with raising of PO orders as and when needed by the helpdesk

**About You**:
**Essential Criteria**
- GCSE Maths at Grade C/4 and above or equivalent
- Demonstrate competent IT Skills to include Microsoft Office

**Desirable Criteria**
- Experience in IFS software or similar system
- Experience of facilities management or a related service industry
- National Schedule of Rates Experience
- A disclosure may be requested if security clearance is required by 3rd party clients and a criminal record will not necessarily be a bar to obtaining a position. Our Access NI/Vetting and Barring Scheme Policy and Policy on the Recruitment of Ex-Offenders is available upon request._
- Access NI Privacy Notice can be viewed at_
- : _
- AccessNI Privacy Notice | Department of Justice (justice-ni.gov.uk)_

**About Us**:
GRAHAM FM is a subsidiary of the GRAHAM Group. At GRAHAM FM, we’re not just one of the UK’s leading Total FM providers - we’re also a trusted partner, committed to enhancing the experience and making the lives of our clients’ easier.

Energised by continued growth, and boasting an annual turnover in excess of £948m per annum, we’re committed to investing in our people and creating the conditions for them to excel. We deliver fully integrated facilities management services across the UK and Ireland. The core disciplines we offer are:

- Building Fabric and Mechanical & Electrical (M&E) Maintenance Services
- Projects and Minor Works
- Compliance Services
- Fire and Security Services
- Energy Services
- Traffic Management.



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