Customer Service Coordinator

4 weeks ago


Rochdale, United Kingdom Page Personnel Secretarial & Business Support Full time

**Client Details**

Our client, is a market leading logistics distribution and supply chain business. Based out of Rochdale, they are looking for a Customer Service Coordinator to join their team.

**Description**

Duties of the Customer Service Coordinator will be/have:

- First point of contact for customer enquiries
- Processing orders and tracking these through to delivery
- Liaise with internal stakeholders to ensure order fulfilment
- Build relationships with customers to manage their accounts
- Support continuous development and improvement of processes

**Profile**
- Experience within a customer focused role
- Dynamic approach with good communication skills (written and verbal)
- Commercially minded, supporting profitability
- Computer literacy - working knowledge of ERP and CRM systems (i.e. SAP, Salesforce)
- Team player yet self-motivated with the ability to work on own initiative and focus to accuracy
- Contribute to a positive working environment

**Job Offer**

The salary on offer £24k - £26k

Hybrid available after training

Monday - Friday 08:30 - 16:30



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