Customer Service Assistant
2 months ago
Job Title: Entry-Level Customer Service Assistant
Location: Nottingham
, flexible hours
Start Date: ASAP
**Salary**: Competitive
We are looking for an enthusiastic and customer-focused individual to join our team as an Entry-Level Customer Service Assistant. This is a great opportunity for someone who is looking to start their career in customer service and gain experience in a dynamic and inclusive workplace.
Key Responsibilities:
- Maintain customer records and keep them up-to-date
- Assist with order processing and shipping
- Handle customer complaints and resolve issues in a calm and efficient manner
- Collaborate with other team members to improve customer service processes
- Provide administrative support as needed
**Requirements**:
- Excellent communication skills, both written and verbal
- Strong problem-solving skills
- Ability to work independently and in a team environment
- Attention to detail and accuracy
- Customer service experience is a plus, but not required
- Flexibility with scheduling
If you are a motivated individual with a passion for providing exceptional customer service, we would love to hear from you. Please submit your resume for consideration.
**Salary**: £23,000.00-£25,521.95 per year
**Benefits**:
- Canteen
- Company events
- Transport links
Schedule:
- Monday to Friday
Supplemental pay types:
- Bonus scheme
Ability to commute/relocate:
- Nottingham, Nottinghamshire: reliably commute or plan to relocate before starting work (required)
Work Location: In person
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