Ebme Service Supervisor

4 months ago


Stevenage, United Kingdom East and North Hertfordshire NHS Trust Full time

We are recruiting for a Service Supervisor who shares our vision to be trusted to provide consistently outstanding care and exemplary service to our patients.

You are expected to repair and maintain a wide range of electrical/electronic and electromechanical medical equipment used in high demand areas such as operating theatres and general wards and departments in the hospital.

Our Values are I nclude, R espect and I mprove. It is important that you understand and refer to our values during your recruitment process and beyond

As a senior field engineer, you are responsible for delivering maintenance and technical services to key customers including private and community healthcare organisations.

You will plan and implement preventative service programs of the customers’ medical devices with the aim to achieve the agreed maintenance compliance targets to meet CQC regulations and the customer expectations.

You are also required to perform the repair of a wide range portfolio of medical devices including dealing with related technical problems that are not limited the devices alone.

You will solve issues related to medical devices’ IT connectivity and medical systems’ data cleansing & secure deletion.

As a principal engineer in the section, you take responsibility in leading in several of the key areas of equipment repair and maintenance and connectivity and supervise other staff to achieve the project aim.

You also make a significant contribution to the policies and procedures used by the Section, the development of the services.

At East and North Hertfordshire NHS Trust, we are proud of the range of general and specialist services we provide and our 6,000 or so dedicated staff ensure our patients get the best care. Our ability to be flexible and innovative in the way in which we work and deliver our services to our catchment has never been more important than it is now.

**We run the following hospitals**:
The Lister Hospital, Stevenage

New Queen Elizabeth II (New QEII), Welwyn Garden City

Hertford County, Hertford

Mount Vernon Cancer Centre (MVCC), Northwood

We have ambitious plans to become an outstanding, patient-led Trust where dedicated staff provide high-quality, compassionate care to our patients. We continue to undergo significant transformation and our staff and patients are at the heart of delivering this ambitious agenda.

We are committed to a positive work life balance for our employees. This means that any employee is entitled to seek to work flexible working patterns and we are committed to listen and consider all requests. Such requests, of course, have to be made and considered formally, and will need to be balanced against service needs, but our starting point will always be to find ways to support making them happen.

Please see the attached Job Description and Person Specification information pack for further detailed information regarding this role.



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