Contracts Support Executive

6 months ago

Belfast, United Kingdom RiverRidge Full time

**(Ref: CSE/08/23)**

**Permanent / Full time Position [37.5/hrs per week]**

**Hours 9.00 am - 5.00 pm Monday to Friday**

**Location: Duncrue Street, Belfast**

**Competitive Salary**

**Purpose of the Job**

The Contracts Support Executive will work closely with, and provide support to, the Senior Contracts Manager and wider Contracts team when required, taking ownership for key administrative tasks in order to maintain excellent relationships that the company has developed with its’ customers.

**Key Responsibilities and Accountabilities**:

- Acting as point of contact for our leading clients, building and maintaining good relationships, whilst maintaining high levels of professionalism at all times
- Taking ownership of handling leading client enquires and requests through to resolution in the first instance, and where necessary, escalating to the appropriate Contract Manager
- Data Entry - updating contracts and agreements with all relevant information, including pricing
- Ensure all files/contracts/records are maintained in a timely and accurate manner and stored in line with our GDPR obligations
- Assisting the Contracts Management Team in preparation of contracts and agreements
- Producing documents, reports and presentations for key clients
- Provide weekly reports to the Contracts Management Team
- Communicate contractual changes to customers, as required
- Managing the day-to-day diary of the Contracts Management Team, organising customer/client visits and audits as and when required
- Work closely with senior management to provide administration support
- Carry out any other reasonable tasks as required by management
- Participate in training and personal development activities, as required
- Be flexible in undertaking the duties and responsibilities attached to your role

**Essential criteria**

**To be considered for this role, you should display the following**:

- At least one year’s previous administration experience
- Excellent organisational skills
- Ability to work well under pressure, to meet project deadlines
- Excellent communication skills, both verbal and written
- Be proficient in Microsoft office in particular Word, Excel and Powerpoint
- Able to prioritise effectively and is results driven
- Must be self-motivated; has the ability to work on their own initiative as well as part of a team
- Must be able to provide documentation to confirm their eligibility to work in the UK

**Desirable Criteria**
- Previous administrative experience working in a Customer Service/Sales Administration environment (minimum of one year) would be advantageous
- Previous experience of producing reports/presentations
- Previous experience/knowledge of the waste industry
- Previous experience of diary management

**What We Offer**:

- Competitive salary
- Eligible for company Sick pay and DIS benefit after one years’ continuous service
- Private healthcare scheme (upon successful completion of probation)
- 33 days annual leave inc. eight Bank Holidays
- Hybrid working after probation
- Company pension scheme
- Free onsite parking
- Favourable location outside Belfast city centre
- Enrolment on training schemes, and opportunities for personal development

**HOW TO APPLY**

**Application Form**:Application Form CSE

**Equality Form**:Equality Form CSE

We are an Equal Opportunities Employer

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