Compliance and Reporting Administration Assistant

3 weeks ago


Worcester, United Kingdom FirstPort Full time

**Job Role: Compliance and Reporting Administration Assistant**

**Location: Hybrid, Worcester Office**

**Salary: Up to £24,000 per annum, plus benefits**

**Hours: 35 hours per week, Monday to Friday**

**To be responsible for monitoring statutory compliance inspections across the portfolio producing high-quality Asset Management services to both internal and external customers.**

**This will require an ability to manage your own workload through excellent time management and administrative skills.**

**Duties**
- The Compliance Administrator is responsible for monitoring statutory compliance inspections for the portfolio
- Working closely with Procurement, Property Managers and the wider business the Compliance Administrator will ensure that data input and monitoring management is of the highest standard, prioritising effectively
- Uploading and monitoring the data into and from our unique risk management portal and working closely with property managers and managing agent, as required
- Managing incoming inspection documents, ensuring documents conform to the appropriate naming convention
- Uploading documents and remedial actions to the risk management portal
- To ensure internal databases are updated accurately and regularly, to include any relevant documentation to be saved within the appropriate areas
- To deliver status reports to the Asset Monitoring and Compliance Manager and wider team on the above; as required.
- Ensure all customer information is handled confidentially and in line with GDPR
- Other duties that may reasonably be requested within the Asset Monitoring and Compliance Manager.

**Knowledge, Skills and Experience**

**Essential**
- Experience of working in a busy and highly demanding environment interfacing with a number of key departments
- Ability to analyse basic data and produce appropriate reporting
- Excellent written and verbal communication skills, able to build relationships with customers and clients
- Efficient in maintaining administration and record keeping electronically
- Good knowledge of Health and Safety regulations.
- Excellent IT skills, social-media awareness and up to date with new technology.
- Ability to work under pressure resilient, able to prioritise and manage time effectively

**Desirable**
- At least one years’ experience working in a compliance role
- An understanding of Property Management sector with familiarisation of legal documentation

**Personal Qualities & Skills**
- Well-developed organisational skills
- Ability to work quickly and accurately to meet tight deadlines
- Enthusiastic team player
- Able to produce work of a consistently high quality
- Excellent interpersonal skills
- Possess a 'can do' attitude with a confident approach to ownership and accountability

**About us**

Mainstay provide expertise in professional services to the property industry through our highly skilled teams. We’re committed to delivering the highest levels of service, to support our customers and clients with market-leading professional services and strive to be the UK’s leading professional services provider.

We pride ourselves on our people and their expert knowledge and experience, combined with our use of technology and data, to allow us to lead the way in providing the UK’s property sector with the services that they require. Together aim to deliver consistently and provide customers and clients with confidence and peace of mind.

**The Benefits**

Our customers deserve the best and the same applies to our people. We’ll support you with all of the technology, training and support that you need to do your job well. We offer competitive salaries and a range of benefit packages. In addition to the core benefits, we also offer a range of exclusive discounts on extra benefits to help you and your family make the most of your money, safeguard your future and look after your health.

**Diversity**

**Ready to apply?**

**Job Types**: Full-time, Permanent

**Salary**: £24,000.00 per year

**Benefits**:

- Cycle to work scheme
- Free parking
- On-site parking
- Private medical insurance
- Wellness programme

Schedule:

- Day shift
- Monday to Friday
- No weekends

Ability to commute/relocate:

- Worcester: reliably commute or plan to relocate before starting work (required)

Application question(s):

- Do you have at least one years’ experience working in a compliance role?

Work Location: Hybrid remote in Worcester



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