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Senior Business Support Admin Officer

4 months ago

Newcastle upon Tyne, United Kingdom Triumph Consultants Ltd Full time

**What's involved with this role**:
**Temporary Senior Business Support Admin Officer - Resources**
**Reference no: Newcastle 6121314198238**
**Pay Rate: £12.93 per hour PAYE**
**Minute taking skills & experience is essential for this role** The purpose of the role is to provide comprehensive business and administrative support services to make sure that Directorate needs are met in line with the Cabinet’s vision, priorities and values. Provide personal support to Directors and Senior Officers within the Council.
**Main Responsibilities**:

- Take part in identifying and implementing business process improvements.
- Contribute to the development, implementation, review and maintenance of business systems and processes.
- Mentor, advise and give guidance to business support staff. This includes demonstrating duties and allocating and overseeing work as needed.
- Deal with enquiries, including those of a complex and technical nature about the service and in line with our procedures and protocols.
- Prepare documents, including correspondence, reports and management information as needed.
- Work with nominated officers responsible for maintenance, repairs and security of designated buildings providing administrative support as needed.
- Organise and contribute to skills transfer activities to support business continuity and to continually improve our service.
- Give confidential, personal secretarial support including arranging and servicing meetings, preparing agendas and taking minutes as needed.
- Develop and maintain positive joint working relationships with relevant internal and external stakeholders.
- Give a professional and courteous reception service as needed.
- Account for, reconcile and make sure of the security of stock, petty cash or cash equivalents in line with our Financial Regulations.
- Promote and implement our equal opportunities policies in all aspects of employment and service delivery.

**Skills & Experience**:

- Minimum of 12 months recent experience in a similar role, or context and ideally within a public sector organisation.
- Experience of providing high level administrative support in a busy, frontline environment.
- Previous experience in a PA type role would be desirable.
- The provision of high levels of customer service.
- Clear knowledge and ability to demonstrate discretion and handling of highly confidential information.
- Effective verbal and written communication.
- Minute taking skills and support to meetings.
- Experience of developing and maintaining positive working relationships with customers, officers and stakeholders.
- Excellent organisation and time management skills whilst working to challenging deadlines.
- Working both as part of a team and independently.
- Experience of coaching and mentoring by providing advice and guidance.
- ICT Skills: Strong IT skills including Microsoft packages or equivalent (e.g. G Suite).

**To help speed up the process of uploading your CV to the client we would suggest that you send us your CV in Word format (or equivalent) if possible, rather than as a PDF**
**If you are successful in securing this role, please note that for the entire duration of this contract, regardless of extension you will be working this role at the PAYE rate that has been advertised. For absolute clarity, we only work on a PAYE basis, rather than entertaining umbrella pay terms, we do not offer Ltd/umbrella or outside IR35 rates. If you wish to understand PAYE vs Umbrella more, please let us know and we can send you some additional information for clarity.**

**“Essential Requirements” - Please check to ensure that your CV addresses the following items**:

- **Our clients are generally seeking applicants who are reasonably local, so on that basis we would ideally like you to supply us with your address (or at least your post code) and a telephone number so that we can reach you during working hours.**
- Your recent UK working experience going back at least 5 years, or full employment history if you have been working for fewer years than this.
- Your availability to work either immediately, or at short notice.

**Other preferable/desirable details to include on your CV, if applicable**:

- Any local authority/public sector experience
- Any relevant qualifications held or being studied for

**Job Ref: Newcastle 6121314198238**

**Anticipated Length of Assignment**: Unless otherwise stated (we do carry the occasional permanent vacancy) all of our roles are technically temporary, though opening assignments can be and often are, extended by clients on a longer term basis and can sometimes become permanent.