Customer Service Adviser

Customer Service Adviser - Our Customer Service Advisers deliver the highest levels of service to customers who expect the very best, in a fast-paced, high-energy environment. - As an ambassador for Harrods, you will be at the very heart of our business, helping our customers by resolving incidents, protecting our reputation, and gaining genuine expertise in...

Customer Service Adviser Our Customer Service Advisers deliver the highest levels of service to customers who expect the very best, in a fast-paced, high-energy environment. As an ambassador for Harrods, you will be at the very heart of our business, helping our customers by resolving incidents, protecting our reputation, and gaining genuine expertise in...

Our Customer Service Advisers deliver the highest levels of service to customers who expect the very best, in a fast-paced, high-energy environment. As an ambassador for Harrods, you will be at the very heart of our business, helping our customers by resolving incidents, protecting our reputation, and gaining genuine expertise in your chosen...

Our Engineering & Facilities function is looking for a Facilities Customer Service Operator to join the team that keeps Harrods running, above and below ground, and across all of our locations, including Knightsbridge and Hammersmith. Ensuring Harrods is the world’s Number One luxury store requires an army of the very best and dedicated colleagues within...

**Job Title**: Facilities Coordinator (Level 2) **Reports to**: Senior Facilities Manager **Role Purpose**:Provide professional support to the Senior Facilities Manager. Provide customer service on facilities management issues raised. Troubleshoot problems and advise on the appropriate action. **Key Responsibilities** - To monitor all activities relating...

We are looking for Transaction Services Assistants to join our fast-paced and diverse Transaction Services team. This role specialises in supporting the Retail teams across Harrods with large and complex transactions while providing world-class customer service. **About the Role** Please note this is an on-site role, requiring presence in Knightsbridge...

Delivery Services Advisor Our team is now looking for a confident Delivery Service Advisor to support the busy dispatch function in Knightsbridge. About the Role Our Knightsbridge based dispatch team are the glue between our sales teams on the store floor and our delivery services globally. The new Delivery Services Advisor will be an integral part of the...

Delivery Services Advisor Our team is now looking for a confident Delivery Service Advisor to support the busy dispatch function in Knightsbridge. About the Role Our Knightsbridge based dispatch team are the glue between our sales teams on the store floor and our delivery services globally. The new Delivery Services Advisor will be an integral part of the...

Retail Services Associate Our Operations team is looking for a Retail Service Associate to join the team. This role specialises in delivering customers with world class service as they collect their shopping and food parcels from the lobby. This role is part time About The Role This role gives you the opportunity to ensure that customers are provided...

Our Knightsbridge team are now looking for a Delivery Services Advisor to join their team. As we celebrate this momentous anniversary year, now more than ever, it’s an exciting time to join the Harrods Team. Whether you’re a recent school, college or university leaver, or you’re looking to restart your career in an exciting new field, at Harrods we...

Our team within The Lobby at Harrods are looking for a Retail Service Associate to join the them. This role specialises in delivering customers with world class service as they collect their shopping and food parcels from the lobby. **About the Role** This role gives you the opportunity to ensure that customers are provided with a seamless experience from...

To provide customers with the best-in-class service as they collect their shopping, food parcels and online orders from The Lobby. Ensuring the service is seamless from point of sale to pick up, completing both the operational duties and the customer facing duties to an exceptional standard.

Store Services Operative We’re looking for a Store Service Operative to join the Harrods team: 37.5 hours per week, 1pm - 9:30pm, 5 days out of 7. Have fun working alongside a fantastic team and benefits which include pension, life insurance discounts and our cycle to work scheme, plus lots of opportunities to save on your daily costs such as supermarket...

Our Retail Services team are looking for a Gift Wrap Associate to wrap gifts to an impeccable standard, whilst providing bespoke recommendations for client purchases. This is a diverse and exciting role, as we wrap everything from engagement rings to helicopters. **About the Role** You will be responsible for providing suitable and creative recommendations...

Our Retail Services team are looking for a Gift Wrap Associate to wrap gifts to an impeccable standard, whilst providing bespoke recommendations for client purchases. This is a diverse and exciting role, as we wrap everything from engagement rings to helicopters. As we celebrate this momentous anniversary year, now more than ever, it’s an exciting time to...

Retail Services Associate Our Gift Wrap team is looking for a gift-wrapper to join their creative and bespoke team. This role requires you to wrap purchased gifts with an impeccable standard and provide recommendations in gift-wrap solutions. About the Role In this role you will be responsible for wrapping gifts in a timely fashion per customer’s...

We are looking for an Enterprise Services Administrator to join our IT team in Harrods. You will be responsible for the end-to-end physical, virtual and cloud platforms across Harrods supporting us as we navigate through the next part of our journey. **About the Role** As the Enterprise Services Administrator will be responsible for taking on the current...

Wines & Spirits Sales Specialist We’re currently looking for a full time Sales Specialist to join our welcoming and close-knit Harrods family within our prestigious Wines & Spirits department. With Harrods’ Wines & Spirits department being home to over 1,400 wines and 400 varieties of spirits, it is the ultimate destination for both aficionados and...

**Delivery Services Advisor Team Leader** Our distribution team are currently looking for a Team Leader to support the Delivery Services department within our Knightsbridge store. This position works varied shifts between 7am and 9pm across any 5 of 7 days a week with regular weekend work. **About The Role** In this role as team leader, you will support...

Our team within The Lobby at Harrods are looking for a par-time Retail Service Associate to join the them. This role specialises in delivering customers with world class service as they collect their shopping and food parcels from the lobby. **About the Role** This role gives you the opportunity to ensure that customers are provided with a seamless...