Retail Services Associate

6 months ago


Knightsbridge, United Kingdom Harrods Careers Full time

Our team within The Lobby at Harrods are looking for a par-time Retail Service Associate to join the them. This role specialises in delivering customers with world class service as they collect their shopping and food parcels from the lobby.

**About the Role**

This role gives you the opportunity to ensure that customers are provided with a seamless experience from POS to pick-up, when providing them with their items. This role requires that standards in the lobby are clean, organised and ready for store opening.

In this role you shall be responsible for swift resolutions to customer queries, and liaising with the back of house team to ensure that items needing to be brought down to the lobby are done so efficiently.

**About You**

You will have a warm and friendly demeanour whilst being the face of Harrods. You will provide efficiency and project credibility whilst creating memorable moments of those who require your assistance.

You will be able to build strong relationships whilst demonstrating competence through being able to handle a wide range of customer queries. You will also take pride in your appearance and maintain a level of professionalism.

You’ll also need:

- To have excellent verbal and written communication skills.
- To seek opportunities to maintain customer loyalty and create memorable experiences.
- Knowledge of POS systems such as Enactor, Zendesk and STORM.
- To be a multitasker, ensuring that you can handle multiple responsibilities.
- The ability to work in a fast-paced environment whilst maintaining a calm and cool manner.

**About Us**

Harrods is one of the world’s leading luxury department stores and we’re becoming a destination for top designers, and the most sought-after brands from around the globe. Our combined mission is to make visiting our iconic Knightsbridge store one of the world’s most inspiring shopping experiences.

**Our Promise to You**

Help us make the impossible possible for our customers and we’ll do something remarkable for you. As well as offering a friendly environment to inspire your best work, we provide abundant opportunities and support to build an exceptional career across the varied specialisms of our business.

**Uniquely You



  • Knightsbridge, United Kingdom Harrods Careers Full time

    Our team within The Lobby at Harrods are looking for a Retail Service Associate to join the them. This role specialises in delivering customers with world class service as they collect their shopping and food parcels from the lobby. **About the Role** This role gives you the opportunity to ensure that customers are provided with a seamless experience from...


  • Knightsbridge, United Kingdom Harrods Careers Full time

    Our Retail Services team are looking for a Gift Wrap Associate to wrap gifts to an impeccable standard, whilst providing bespoke recommendations for client purchases. This is a diverse and exciting role, as we wrap everything from engagement rings to helicopters. **About the Role** You will be responsible for providing suitable and creative recommendations...


  • Knightsbridge, United Kingdom Harrods Careers Full time

    Our Retail Services team are looking for a Gift Wrap Associate to wrap gifts to an impeccable standard, whilst providing bespoke recommendations for client purchases. This is a diverse and exciting role, as we wrap everything from engagement rings to helicopters. As we celebrate this momentous anniversary year, now more than ever, it’s an exciting time to...


  • Knightsbridge, United Kingdom Harrods Careers Full time

    We are currently recruiting for a High Value Cash Associate to join our ever growing Transaction Services team here at Harrods. As a High Value Cash Associate you will be responsible for delivering exceptional service to the Retail teams, providing support in dealing with large and complex transactions. You will use your customer service skills to offer...

  • Sales Associate

    6 months ago


    Knightsbridge, United Kingdom Harrods Careers Full time

    We’re currently looking for full time Sales Associates within our Beauty department to join our welcoming and close-knit Harrods family. Whether you’re looking for your first break into retail, or have experience which you want to build upon, we have a space for you. Our Sales Associates are at the heart of what we do, they live and breathe our core...


  • Knightsbridge, United Kingdom Harrods Careers Full time

    To provide customers with the best-in-class service as they collect their shopping, food parcels and online orders from The Lobby. Ensuring the service is seamless from point of sale to pick up, completing both the operational duties and the customer facing duties to an exceptional standard.


  • Knightsbridge, United Kingdom Churchill Support Services Full time

    **About us**: Churchill Support Services is one of the UK’s leading Security and Facilities Management Companies. Our people are what make us stand out amongst our competitors and this is why we ensure that our people’s wellbeing is at the forefront of everything we do. We consistently strive to offer a working environment that makes our employee’s...

  • Sales Associate

    4 weeks ago


    Knightsbridge, United Kingdom GLOBE-TROTTER Full time

    Job Description Synonymous with great British design and heritage, Globe-Trotter is a luxury travel lifestyle brand producing handcrafted luggage and leather collections. Established in 1897 and celebrating the 125th anniversary in 2022, Globe-Trotter makes the most beautiful and durable luggage in the world. The business has been Private Equity backed since...

  • Sales Associate

    5 months ago


    Knightsbridge, United Kingdom Harrods Careers Full time

    We are now looking for full time sales associates for our famous Christmas World here at Harrods. This will be a fixed term contract, with the possibility to extend into other departments. Whether you’re looking for your first break into retail, or have experience which you want to build upon, we have a space for you. As we celebrate this momentous...

  • Retail Assistant

    6 months ago


    Knightsbridge, United Kingdom Boots Full time

    Job Reference: 210125BR Knightsbridge, Brompton Road Permanent Full-time - Save Job **About the opportunity** A vital role in providing our customers and patients the very best experience at Boots Opticians throughout the customer journey. You don’t need optical experience to join us as a Retail Assistant but ideally you will have worked in a retail...

  • Retail Assistant

    6 months ago


    Knightsbridge, United Kingdom Boots Full time

    Summary Job Reference: - 210125BR Knightsbridge, Brompton Road Permanent Full-time **About the opportunity** A vital role in providing our customers and patients the very best experience at Boots Opticians throughout the customer journey. You don’t need optical experience to join us as a Retail Assistant but ideally you will have worked in a retail or...

  • Sales Associate

    4 days ago


    Knightsbridge, United Kingdom PAIGE Full time

    Job Description We are currently recruiting for Sales Associates to join PAIGE working in the Harrods Department Store, on a Full Time basis. You will have availability across the full week, including weekdays and weekends. We are looking for a passionate and energetic candidate to join us in continuing the success within our partners’ retail stores by...

  • Sales Associate

    2 days ago


    Knightsbridge, United Kingdom PAIGE Full time

    We are currently recruiting for Sales Associates to join PAIGE working in the Harrods Department Store, on a Full Time basis. You will have availability across the full week, including weekdays and weekends.We are looking for a passionate and energetic candidate to join us in continuing the success within our partners’ retail stores by managing customer...

  • Sales Associate

    5 months ago


    Knightsbridge, United Kingdom Harrods Careers Full time

    We’re currently looking for a part-time Sales Associates to join our welcoming and close-knit Harrods family within our Arcade department. Whether you’re looking for your first break into retail, or have experience which you want to build upon, we have a space for you. **About the Role** Our Sales Associates are at the heart of what we do, they live...

  • Rolex Sales Associate

    6 months ago


    Knightsbridge, United Kingdom Harrods Careers Full time

    We are looking for Sales Associates to join us here at Harrods within our Fine Watches and Jewellery department, specifically for our Rolex brand. Performance and prestige. A Rolex is designed and built to last. From the conception of a Rolex watch to the time it leaves the workshop, every step of its development and manufacture follows a single critical...

  • Sales Associate

    6 months ago


    Knightsbridge, United Kingdom Harrods Careers Full time

    We’re currently looking for a full time Sales Associate to join our welcoming and close-knit Harrods family in our Luxury Linens department. If you are a luxury home décor enthusiast with an eye for detail and product specifications, passionate about exceptional customer service, and confident using technology (ordering systems, MS Excel etc.) this is the...

  • Sales Associate

    6 months ago


    Knightsbridge, United Kingdom Harrods Careers Full time

    Harrods is one of the world’s leading luxury department stores and we’re becoming a destination for the most sought-after brands from around the globe. Our sales assistants are at the heart of what we do, they live and breathe our core values and they strive to make anything possible for our customers. From life size cuddly toys to the coolest new...

  • Sales Associate

    6 months ago


    Knightsbridge, United Kingdom Harrods Full time

    Sales Associate - Hampers We are now looking for a full time Sales Associate to join our luxurious and world-renowned Hampers department within our welcoming and close-knit Harrods Foodhalls team. About the Role Our Sales Associates are at the heart of what we do, they live and breathe our core values and they strive to make anything possible for our...

  • Sales Associate

    4 weeks ago


    london (knightsbridge), United Kingdom GLOBE-TROTTER Full time

    Synonymous with great British design and heritage, Globe-Trotter is a luxury travel lifestyle brand producing handcrafted luggage and leather collections. Established in 1897 and celebrating the 125th anniversary in 2022, Globe-Trotter makes the most beautiful and durable luggage in the world. The business has been Private Equity backed since 2020....

  • Sales Associate

    4 weeks ago


    Knightsbridge, UK, South West London, United Kingdom GLOBE-TROTTER Full time

    Synonymous with great British design and heritage, Globe-Trotter is a luxury travel lifestyle brand producing handcrafted luggage and leather collections. Established in 1897 and celebrating the 125th anniversary in 2022, Globe-Trotter makes the most beautiful and durable luggage in the world. The business has been Private Equity backed since...