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Sales Associate

7 months ago

Knightsbridge, United Kingdom Harrods Full time

Sales Associate - Hampers

We are now looking for a full time Sales Associate to join our luxurious and world-renowned Hampers department within our welcoming and close-knit Harrods Foodhalls team.

About the Role

Our Sales Associates are at the heart of what we do, they live and breathe our core values and they strive to make anything possible for our customers. Our Hampers department is like no other; our Sales Associates work closely with customers to ideate and create bespoke hampers and support with gifting needs. From the festive delights of our Christmas Hampers to our year-round offerings, our Sales Associates are integral to creating the moments of magic that come with opening a Harrods Hamper.

In return, you’ll enjoy a package that includes an annual salary of £27,456 and access to a monthly bonus, a company pension, 22 days’ holiday, and your birthday off, up to 33% in-store discount (including across our food hall and restaurants) and a season ticket loan.

About You

You’ll be responsible for providing world-class, personal customer service,

demonstrating exceptional product knowledge, and building quality customer relationships to achieve business goals whilst being an ambassador for the values and Harrods brand. You’ll be a meticulous individual with good organisation skills and attention to detail, as well as having passion for all things food and gifting.

You will also:

- Have great organisational skills to keep the shop floor running smoothly.
- Have the ability to remain calm, and measured even when under pressure
- Have strong written and verbal communication skills.
- Be fluent in the use of MS-Office (Outlook, Excel and Word) and confident using technology (i.e. ordering systems).
- Be resilient, and adaptable to your audience and environment believing that anything is possible - focusing on excellent customer

service.
- Be a problem solver, asking questions and listening effectively.
- Be collaborative in your nature, and thrive as part of a team, building relationships with colleagues and customers alike.

About Us

Harrods is one of the world’s leading luxury department stores and we’re becoming a destination for top designers, and the most sought-after brands from around the globe. Our combined mission is to make visiting our iconic Knightsbridge store one of the world’s most inspiring shopping experiences.

Our Promise to You

Help us make the impossible possible for our customers and we’ll do something remarkable for you. As well as offering a friendly environment to inspire your best work, we provide abundant opportunities and support to build an exceptional career across the varied specialisms of our business.

Uniquely You

If you want to know more about our people and our culture, search #TogetherHarrods on LinkedIn, Facebook or Instagram

Additional Information:
Time Type:
Permanent

Department:
Fresh Food (Vilma Zilenaite)