Digital Mailroom Assistant

2 weeks ago


Brighton, United Kingdom OneFamily Full time

**Purpose of the role:
- To be part of a team that delivers an excellent Digital Mailroom service to all our internal and external customers so that the society can fulfil its strategic objectives.

**Key accountabilities:
- To process incoming (open, batch and scan) - Applies to morning role
- To assist in the printing and distribution of customer letters - Applies to afternoon role
- To promptly assist with and answer any Digital Mailroom queries
- To assist with the management of a record throughout its lifecycle in accordance to group policies (Creation, archive and disposal)
- To retrieve records from microfilm/microfiche
- To assist with stock deliveries and distribution of stock throughout the building including stationery
- To assist with all on and offsite archiving and storage

**Skills / Experience / Knowledge:
- To have an understanding of the products that OneFamily offers (current and historical)
- Knowledge of relevant regulatory requirements i.e. GDPR
To be PC literate (Word, Excel, Outlook, PowerPoint)
- To have a methodical and organised approach to work, with a good eye for detail while being able to work under pressure and deadlines
- A good communicator with the ability to support other areas of the business
- Experience in a busy mailroom environment, including the use of digital workflows



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