Facilities Support Officer
5 months ago
Job Introduction
As **Facilities Support Officer** **at Sodexo at **Trinity Square Student Accommodation in Gateshead**, you are also a problem solver, multi-tasker and safety promoter. You will be on hand to deliver a courteous, professional, customer focused out of hours support service within a student accommodation site that operates 24 hours a day, 365 days a year.
Join Sodexo and be part of something greater. You belong in a team where you can act with purpose and thrive in your own way.
**What you’ll do**:
- Provide Out of Hours cover of the site Helpdesk/Reception to enable residents to receive prompt support at the point of need
- Respond promptly to incidents and emergency situations.
- Monitor CCTV to ensure security of site and prevent unlawful access
- Conduct high visibility pro-active patrols of all parts of the site to reassure residents and identify potential and emerging issues
- Respond to minor maintenance issues, or escalate through the appropriate process for more serious issues, so as to minimise inconvenience to residents
- Manage incidents Out of Hours such as Fire Alarms, Intruders, Anti-Social Behaviour, First Aid etc.
- Provide pastoral support to students in need, or provide appropriate advice on where to seek support
**What you bring**:
- SIA Licence (Manned Guarding/Door Supervision)
- First Aid at Work
- A minimum of 2 years Frontline Security Industry Experience
- Experience of working with young people (17 - 25)
- Experience of delivering excellent customer service, preferably within the hospitality or education sectors
**What we offer**:
Working with Sodexo is more than a job; it’s a chance to be part of something greater. You’ll belong in a company and team that values you for you; you’ll act with purpose and have an impact through your everyday actions; and you’ll be able to thrive in your own way. In addition, we also offer a range of resources, rewards and benefits for our colleagues and their families:
- Unlimited access to an online platform offering mental health and wellbeing support.
- Employee Assistance Programme to help with everyday issues or larger problems where you may need additional support, including legal and financial advice, support with work related issues or personal issues such as bereavement.
- Access to a free health and wellbeing app that provides rewards for maintaining a healthy lifestyle and includes access to a 24hr virtual GP and various other services.
- The Sodexo Discounts Scheme, offering great deals 24/7 (also open to friends and family) and/or the prepayment cashback card.
- Money Insights and financial benefits via the Salary Finance Platform.
- Save for your future by becoming a member of the Sodexo Retirement Plan
- A death in Service benefit for colleagues who pass away whilst employed by Sodexo
- Opportunities to enable colleagues to grow and succeed throughout their career at Sodexo, including apprenticeships and a variety of learning and development tools.
- Cycle to Work Scheme to help colleagues to do their bit for the environment whilst keeping fit.
- Volunteering Opportunities to enable all colleagues to help support worthwhile causes in our communities.
- Flexible and dynamic work environment
- Competitive compensation
- Full training and full protective uniform supplied
Sodexo and our Clients are committed to safeguarding and promoting the welfare of children. Certain roles will require applicants to undergo screening appropriate to the post, including checks with past employers and the Disclosure and Barring Service (UK) and / or Disclosure Scotland (Scotland)
About The Company
**About Sodexo**
At Sodexo, our purpose is to create a better every day for everyone to build a better life for all. As the global leader in services that improve the Quality of Life, we operate in 55 countries, serving over 100 million consumers each day through our unique combination of On-Site Food and FM Services, Benefits & Rewards Services and Personal & Home Services.
- We’re a Disability Confident Leader employer. We’re committed to changing attitudes towards disability, and making sure disabled people have the chance to fulfil their aspirations.
- We’re a ‘ban the box’ employer, which means we don’t ask people to disclose their convictions unless the role needs a security check.
- We recognise the potential of people with convictions in the job market. Helping those with a criminal history securing employment is not only critically important for the individuals themselves but can also be hugely beneficial for wider society. Offering second chances can be an effective investment in local communities and a great solution for local skills and labour market needs.
Click here to read more about what we do to promote an inclusive culture.
Package Description
- Facilities Support Officer
- £10.56 per hour
- 42 hours per week
- 4 Shifts on 4 shifts off - 18.30 till 07:00 or 19:30 till 08:00
- Parking on site
-
Facilities Assistant
1 week ago
Newcastle upon Tyne, Newcastle upon Tyne, United Kingdom TC Facilities Management Full timeAbout the RoleWe are seeking a highly organized and detail-oriented individual to join our team as a Facilities Assistant. This is a fantastic opportunity for someone looking to kick-start their career in facilities management.Key Responsibilities:Maintain the cleanliness and organization of our offices, kitchen, and warehouse.Prioritize tasks and manage...
-
Facilities Maintenance Assistant
4 weeks ago
Newcastle upon Tyne, Newcastle upon Tyne, United Kingdom TC Facilities Management Full timeAbout The RoleAs a key member of our team, you will be responsible for maintaining the cleanliness and organization of our offices, kitchen, and warehouse. Your attention to detail and ability to work independently or in a small team will be essential in ensuring our facilities are always in top condition.Key ResponsibilitiesGeneral cleaning of offices,...
-
Operational Support Manager
1 month ago
Newcastle upon Tyne, Newcastle upon Tyne, United Kingdom Maxim Facilities Management Ltd Full timeOperational Support Manager - Maxim Facilities Management LtdWe are seeking a highly skilled and experienced Operational Support Manager to join our team at Maxim Facilities Management Ltd. As an Operational Support Manager, you will be responsible for ensuring the smooth operation of our facilities management services.Key Responsibilities:Induction and...
-
Facilities Officer
6 months ago
Newcastle upon Tyne, United Kingdom North East Ambulance Service NHS Foundation Trust Full timeThe purpose of the Facilities Officer (Hard FM) role is to provide day to day monitoring & management of the Trust’s hard facilities contracts & suppliers in line with service specifications, KPIs and performance management regimes. These include, but are not limited to mechanical, electrical, building maintenance and security systems. The role has the...
-
Facilities Officer
4 months ago
Newcastle upon Tyne, United Kingdom North East Ambulance Service NHS Foundation Trust Full timeJob summary The purpose of the Facilities Officer (Hard FM) role is to provide day to day monitoring & management of the Trust's hard facilities contracts & suppliers in line with service specifications, KPIs and performance management regimes. These include, but are not limited to mechanical, electrical, building maintenance and security systems. ...
-
Office Support
5 months ago
Newcastle upon Tyne, United Kingdom NHS Business Services Authority Full time**In this role you are accountable for**: 1. Managing own workload and operating in line with Service Level Agreements, internal agreements / policies and technical instructions / procedures within agreed timescales. 2. Opening, examining and sorting of incoming paperwork to ensure it is distributed appropriately. 3. The preparation of post to be scanned...
-
Facilities Assistant
5 months ago
Newcastle upon Tyne, United Kingdom Womble Bond Dickinson (UK) LLP Full timeOur busy Facilities team in Newcastle are looking for a Facilities Assistant to join them in this full time, permanent position. **_ What does the _**_team_**_ do?_** Our Facilities Services team are one of the many teams that keep our business running smoothly. A key cog to the Newcastle office, the team ensures we have a great office environment to work...
-
Office Support
5 months ago
Newcastle upon Tyne, United Kingdom NHS Business Services Authority Full timeThis is an office-based role to complete general office duties, including the receipt and preparation of all post incoming and outgoing. The role is physical and involves general housekeeping tasks and the movement of documents and boxes. All work should be processed quickly and accurately, complying with agreed procedures and technical instructions. What...
-
Facilities Coordinator
4 weeks ago
Newcastle upon Tyne, Newcastle upon Tyne, United Kingdom Brook Street NMR Full timeJob SummaryWe are seeking a highly organized and detail-oriented Facilities Administrator to join our team at Brook Street NMR. As a key member of our facilities department, you will be responsible for providing administrative support and ensuring the smooth operation of our office.Key ResponsibilitiesProvide administrative support to the facilities team,...
-
Facilities Coordinator
4 weeks ago
Newcastle upon Tyne, Newcastle upon Tyne, United Kingdom Brook Street NMR Full timeJob SummaryWe are seeking a highly organized and detail-oriented Facilities Administrator to join our team at Brook Street NMR. As a key member of our facilities department, you will be responsible for providing administrative support and ensuring the smooth operation of our office.Key ResponsibilitiesProvide administrative support to the facilities team,...
-
Facility Lead
5 months ago
Newcastle upon Tyne, United Kingdom Jacobs Full time**Your Impact**: Jacobs, we'll inspire and empower you to deliver your best work so you can evolve, grow and succeed - today and into tomorrow. With more than 55,000 people in 40+ countries, working at Jacobs offers an exciting range of opportunities to develop your career within a supportive and diverse team who always strive to do the right thing for our...
-
Support Officer
6 months ago
Newcastle upon Tyne, United Kingdom Bardwood Full time**About the role** Title - Retail Security Officer Pay Rate - 10.90 Location - Newcastle Shift Timings - 40hrs per week minimum, Various, Monday to Sunday You will be working in a well-known retail store, which holds various stock. Officers are responsible for providing safety and security to both staff and visitors alike. **Your main responsibilities...
-
Strategic Facilities Director
4 days ago
Newcastle upon Tyne, Newcastle upon Tyne, United Kingdom Newcastle City Council Full timeAbout Newcastle City CouncilNewcastle City Council is a large local authority with over 3000 staff providing various services to the residents of Newcastle. The council's priorities are delivered through diverse services, including facilities management.The Role: Head of Facilities Services and Civic ManagementThis strategic role will shape the council's...
-
Facilities Administrator Assistant
4 weeks ago
Newcastle upon Tyne, Newcastle upon Tyne, United Kingdom Brook Street Full timeJob Title: Facilities Administrator AssistantJob Summary: Brook Street is seeking a Temporary Facilities Support Professional to join our team in Newcastle Upon Tyne. As a Facilities Administrator Assistant, you will be responsible for providing administrative support to the Facilities Department.Key Responsibilities:Provide local site services and...
-
Engineer I: Facilities Support
1 day ago
Newcastle upon Tyne, Newcastle upon Tyne, United Kingdom Nuffield Health Brentwood Full timeAbout the RoleWe have a fantastic opportunity for an Engineer I: Facilities Support to join our team at Nuffield Health Brentwood. As a key member of our facilities team, you will be responsible for delivering high-quality maintenance and repair services to ensure the smooth operation of our facilities.The ideal candidate will have relevant trade experience,...
-
Security Officer
4 weeks ago
Newcastle upon Tyne, Newcastle upon Tyne, United Kingdom Manchester Arndale Full timeOCS UK & Ireland is a leading facilities management company with a turnover of £1 billion. We deliver innovative, award-winning services to the public and private sectors and our mission is to make people and places the best they can be. This role sits within our Public Sector FM business division that provides Cleaning, Catering, Facilities Management,...
-
Facilities Administrator
1 month ago
Newcastle upon Tyne, United Kingdom Brook Street NMR Full timeBrook Street are delighted to be supporting our Public Sector client in there search for a Temporary Facilities AdministratorDetails:Location - Newcastle Upon Tyne. Central and close to St James Park.Type - Full time Temporary until April 2025Hours - Monday to Friday - Opening hours 08:00am to 17;00pmFull office basedPay rate - £12.31 (paid weekly)The...
-
Facilities Services Director
3 weeks ago
Newcastle upon Tyne, Newcastle upon Tyne, United Kingdom Newcastle City Council Full timeAbout Newcastle City CouncilOur City Operations, Neighbourhoods and Regulatory Services directorate is the largest within the Council, with over 3000 staff who work together to deliver our priorities through a range of services to the residents of Newcastle.The RoleAs our Head of Service for Facilities Services and Civic Management Division, you will...
-
Facilities Coordinator Assistant
1 month ago
Stratford-upon-Avon, Warwickshire, United Kingdom VINCI Facilities Full timeJob DescriptionWe are seeking an experienced Assistant Facilities Manager to join our team at VINCI Facilities. The successful candidate will be responsible for supporting the Facilities Manager in delivering our Hard Maintenance service stream and coordinating operational administration.The ideal candidate will have a background in facilities administration...
-
Facilities Operations Manager
3 days ago
Newcastle upon Tyne, Newcastle upon Tyne, United Kingdom Foundation Recruitment Full timeWe are seeking a skilled Facilities Operations Manager to oversee the day-to-day facilities and property management operations at our premier office building in Newcastle. This role requires a strong commitment to customer service, safety, and effective facilities oversight, creating a welcoming environment for tenants and visitors.Key...