Operations Support

2 weeks ago


Altrincham, United Kingdom LoveRaw Full time

**PLEASE DO NOT CONTACT US IF YOU ARE A RECRUITER OR A RECRUITMENT AGENCY, YOUR EMAILS WILL BE AUTOMATICALLY FILTERED.**

**ABOUT US**

Do you want to join one of the UK’s fastest growing plant-based chocolate brands? Do you like chocolate? If you answered yes to at least two of the above then read on.

LoveRaw® is a multi award winning disruptive chocolate company, we make great tasting plant-based chocolate free from palm oil and artificial ingredients.

Based in Altrincham (Manchester) we are a team of 8. Our products include Cre&m® Wafer Bars, Peanut Butter Cups, Nutty Choc Balls, Peanut Caramel Bar with many more products in the pipeline You will be joining at an extremely exciting time as LoveRaw® is experiencing rapid growth.

**THE ROLE**

The Operations Administrator will report to the Operations Manager and will be responsible for overseeing and supporting the operations activity.

**RESPONSIBILITIES**

Working closely with the Operations Manager & Financial Director to oversee all business operations
- B2B order processing
- Inbound trade customer queries
- Stock allocations and inventory management
- Booking stock onto our ERP system following deliveries
- Monitoring Shopify stock levels
- Managing online customer queries
- Ownership of Faire - order processing, customer queries, inventory management, etc
- Ownership of office inventory, making sure the office is stocked, along with any allocated stock required for events, sampling, etc
- Monitoring our 3PL's dispatch KPIs
- Arranging export docs for orders going internationally, health certs, certificates of origin, etc
- Fill in customer setup forms

**YOU**
- Logical thinker
- Passionate, hardworking and very organised
- Ability to build strong relationships with colleagues and business stakeholders and 3rd parties
- Commitment to excellence with high quality standards and attention to detail
- Hands on attitude that coincides with a fast growth business
- Quick learner
- Great time management skills
- Can do attitude
- Be able to handle different types of tasks at the same time and execute to a high standard

**REQUIREMENTS**
- Previous experience in an operations or administration role
- Knowledge and understanding of FMCG &/or consumer brands desirable but not essential
- Good attention to detail and strong grammar is essential
- Strong process and IT skills (excel experience preferred)

**SALARY & PACKAGE**

Competitive Salary

28 holiday days per annum

4 Extra days off

Unlimited Vegan Chocolate

Unit Share Scheme

**OFFICE BASED ROLE IN**

Altrincham, Manchester

**START DATE**

ASAP

**HOW TO APPLY**

**This role profile is a guide to the work you will initially be required to undertake. It may be changed from time to time to incorporate changing circumstances. It does not form part of your contract of employment.**

**PLEASE DO NOT CONTACT US IF YOU ARE A RECRUITER OR A RECRUITMENT AGENCY, YOUR EMAILS WILL BE AUTOMATICALLY FILTERED.**

Pay: £18,000.00-£22,000.00 per year

**Benefits**:

- Additional leave
- Free parking
- Work from home

Schedule:

- Monday to Friday

Supplemental pay types:

- Bonus scheme
- Yearly bonus

**Education**:

- A-Level or equivalent (required)

Licence/Certification:

- Driving Licence (required)

Work Location: In person

Expected start date: 28/06/2024



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