Tenancy Officer

5 months ago

Bristol, United Kingdom Brunelcare Full time

Do you have excellent communication and customer service skills? Do you enjoy the challenges of working in a busy, diverse environment, supporting a variety of people?

**About the role**

As a Tenancy Officer you will proactively deliver an excellent tenancy service to our residents, focussing on their needs, and expectations. You will also:

- Provide advice and guidance to tenants, leaseholders and other occupiers on matters of housing law, welfare entitlements and tenants’ rights
- Maintain overall responsibility for all tenancy matters
- Keep abreast with changes from relevant regulatory bodies (HCA) and key industry legislation and good practice
- To take responsibility for the day-to-day management of tenancies within a defined patch of properties, ensuring our properties are managed to the highest possible standard and condition.

**About you**
- Knowledge of Housing Law, Housing and Neighbourhood Management issues and good practice
- Excellent customer service and communication skills, both written and verbal
- Self-managing and target driven with strong organisational and interpersonal skills
- Valid UK Driving License and access to own transport/vehicle.

**Job Benefits**
- Equivalent to 25 days of paid annual leave (excluding bank holidays), increasing to the equivalent of 28 after 5 years’ service (pro-rata)
- Access to a fully-funded Medicash Health Plan to save up to £995 on health essentials; like going to the dentist or opticians and access to telephone and video GP appointments
- 45p mileage allowance (per mile)
- Free enhanced DBS Check
- Blue Light Card discount service, offering online and high street discounts
- Cycle to Work Scheme
- Company Sick Pay
- Care First Employee Assistance Programme (provides a range of free, confidential services) and in-house Mental Health First Aiders available
- £200 refer a friend bonus

**About Us**

Brunelcare is an award-winning Bristol-based charity providing high-quality housing, care, and support for older people in the South West whilst also recognised for our expertise and excellence in caring for people with dementia. We are at the forefront of developing ways for people to stay as independent as possible whilst creating great communities to live, work, and thrive.

Established in 1941, Brunelcare is an award-winning Bristol based charity providing high-quality housing, care, and support for older people in the South West.

Today, across Bristol, South Gloucestershire, and Somerset, Brunelcare works to support people to remain as independent as possible, for as long as possible.

The extensive range of our services means that people can stay with us however their needs may change.

We are also widely recognised for our expertise and excellence in caring for people living with dementia, and for supporting their families.

As a charity, we do not pay dividends to shareholders, and any profit we make is reinvested back into the services we provide.

  • Tenancy Officer

    3 days ago

    Bristol, United Kingdom Brunelcare Full time

    Do you have excellent communication and customer service skills? Do you enjoy the challenges of working in a busy, diverse environment, supporting a variety of people?We have an exciting opportunity for a Tenancy Officer to join our friendly Housing team providing advice and guidance to our residents. So apply today and be part of something more!About the...

  • Tenancy Officer

    5 months ago

    Bristol, United Kingdom Brunelcare Full time

    Do you have excellent communication and customer service skills? Do you enjoy the challenges of working in a busy, diverse environment, supporting a variety of people? **About the role** As a Tenancy Officer you will proactively deliver an excellent tenancy service to our residents, focussing on their needs, and expectations. You will also: - Provide...

  • Tenancy Officer

    5 months ago

    Bristol, United Kingdom Alliance Homes Group Full time

    **Fixed Term Contract - 9 Months** **37 Hours per week** **About the role**: We have an exciting opportunity for an experienced housing professional to join our team and build strong relationships with our customers and deliver a full range of support, focusing on their needs from the very start of their tenancy with us. Ensuring every new customer is...

  • Tenancy Sustainment Officer

    5 months ago

    Bristol, United Kingdom LiveWest Full time

    **About The Role**: Are you an enthusiastic and motivated individual? Do you want to help make a positive difference to the lives of our customers? If so, we really want to hear from you. We have a fantastic opportunity available for a Tenancy Sustainment Officer to join our exciting innovative Tenancy Sustainment team, that assists and offers guidance to...

  • Tenancy Manager

    2 days ago

    Bristol, Bristol, United Kingdom Brunelcare Full time

    About the Role:We are seeking a skilled Tenancy Officer to provide exceptional support to our residents and ensure the highest standards of tenancy management within our housing services team.As a key member of our team, you will be responsible for delivering a proactive tenancy service, focusing on the needs and expectations of our residents. Your duties...

  • Tenancy Sustainment Officer X 3

    5 months ago

    Bristol, United Kingdom Bristol City Council Full time

    **Full Time, Permanent x 3** This is a fantastic opportunity to join Bristol City Council’s Tenancy Management service as a Tenancy Sustainment Officer, helping residents who need extra support to sustain a tenancy access appropriate support services, actively building relationships with support providers and identifying innovative opportunities for...

  • Housing Officer

    5 days ago

    Bristol, United Kingdom BRC Full time

    Housing OfficerLOCATION:               BristolHOURS:                   37.5 hours Mon – Fri 9am – 5pm – open to 30 hoursSALARY:                   £15.85 PAYE / £17.12 UmbrellaDURATION:               Temp START DATE:           ASAPManaging a designated patch of properties within...

  • Housing Officer

    4 weeks ago

    Bristol, United Kingdom Building Recruitment Company Full time

    Housing OfficerLOCATION:               BristolHOURS:                   37.5 hours Mon – Fri 9am – 5pm – open to 30 hoursSALARY:                   £15.85 PAYE / £17.12 UmbrellaDURATION:               Temp START DATE:           ASAP Managing a designated patch of properties within...

  • Housing Officer

    3 weeks ago

    Bristol, United Kingdom BRC Full time

    Housing Officer LOCATION: Bristol HOURS: 37.5 hours Mon – Fri 9am – 5pm – open to 30 hours SALARY: £15.85 PAYE / £17.12 Umbrella DURATION: Temp START DATE: ASAP Managing a designated patch of properties within apartment blocks. Working with residents who have varying housing needs, to sustain their tenancy. Contributing and making a difference in...

  • Housing Officer

    5 months ago

    Bristol, United Kingdom Bristol City Council Full time

    **1 x Full Time. Permanent.** **1 x Full Time. Fixed Term Contract (12 months)** This is an exciting opportunity for a housing officer to join the Tenancy Management team at Bristol City Council. You will be managing a patch in Bristol supporting residents to maintain their tenancies, effectively dealing with cases of antisocial behaviour and breaches of...

  • Housing Officer

    5 months ago

    Bristol, United Kingdom Bristol City Council Full time

    **Full Time, Fixed Term for 6 months.** This is an exciting opportunity for a housing officer to join the Tenancy Management team at Bristol City Council. You will be managing a patch in Bristol supporting residents to maintain their tenancies, effectively dealing with cases of antisocial behaviour and breaches of tenancy and helping to ensure estates are...

  • Housing Officer

    4 weeks ago

    Bristol, United Kingdom CV-Library Full time

    Housing Officer LOCATION:               Bristol HOURS:                     40 hours Mon – Fri 9am – 5pm ...

  • Housing Officer

    4 weeks ago

    Bristol, United Kingdom CV-Library Full time

    Housing Officer LOCATION:               Bristol HOURS:                   37.5 hours Mon – Fri 9am – 5pm – open to 30 hours ...

  • Housing Officer

    5 months ago

    Bristol, United Kingdom Bristol City Council Full time

    **Full Time, Fixed Term for 12 months (maternity cover)** This is an exciting opportunity for a housing officer to join the Tenancy Management team at Bristol City Council. You will be managing a patch in Bristol supporting residents to maintain their tenancies, effectively dealing with cases of antisocial behaviour and breaches of tenancy and helping to...

  • Housing Officer

    3 days ago

    bristol, United Kingdom LiveWest Full time

    About The RoleAre you passionate about making a positive impact in our communities? Are you a customer focused, dynamic individual looking for the next step in your housing career? Do you have, or are you willing to work towards CIH Level 4? If so, this is the opportunity for you!As a Housing Officer, you will be the primary relationship manager for our...

  • Housing Officer

    3 days ago

    Bristol, United Kingdom LiveWest Full time

    About The Role Are you passionate about making a positive impact in our communities? Are you a customer focused, dynamic individual looking for the next step in your housing career? Do you have, or are you willing to work towards CIH Level 4? If so, this is the opportunity for you! As a Housing Officer, you will be the primary relationship manager for our...

  • Housing Officer

    1 day ago

    Bristol, United Kingdom LiveWest Full time

    Are you passionate about making a positive impact in our communities? Are you a customer focused, dynamic individual looking for the next step in your housing career? Do you have, or are you willing to work towards CIH Level 4? If so, this is the opportunity for you! As a Housing Officer, you will be the primary relationship manager for our customers in one...

  • Housing Officer

    22 hours ago

    Bristol, United Kingdom LiveWest Full time

    Are you passionate about making a positive impact in our communities? Are you a customer focused, dynamic individual looking for the next step in your housing career? Do you have, or are you willing to work towards CIH Level 4? If so, this is the opportunity for you! As a Housing Officer, you will be the primary relationship manager for our customers in one...

  • Housing Officer X2

    5 months ago

    Bristol, United Kingdom Bristol City Council Full time

    **Full Time, Permanent** **Full Time, Fixed Term for 12 months This is an exciting opportunity to join the Tenancy Management team at Bristol City Council as a Housing Officer. You will be managing a patch in Bristol supporting residents to maintain their tenancies, effectively dealing with cases of antisocial behaviour and breaches of tenancy and helping...

  • Housing Officer

    2 weeks ago

    Bristol, Bristol, United Kingdom Developing Health and Independence (DHI) Careers Full time

    About the RoleDHI is seeking a Housing Officer to join our Home Turf Lettings Team. As a key member of the team, you will be responsible for a portfolio of tenancies and properties, ensuring tenants are able to sustain and succeed in their tenancies and delivering excellent property management.Key ResponsibilitiesManage a portfolio of tenancies and...