Customer Service Supervisor
6 months ago
We are very proud of our 5* Customer Service reviews. We need a Customer Service Supervisor to help lead our team and continue offering our wonderful services to our customers.
Team work and being able to lead by example are at the core of our beliefs. Previous customer service experience in a managerial role is essential. Ideally you will have a love of talking on the phone, great admin skills, attention to detail and an ability to juggle a few jobs at the same time as this is a very fast paced role.
You will be helping with product and process queries, ensuring the timely and successful delivery of products according to the client’s needs and objectives and assisting with challenging client requests or issue escalations if required. Assisting the team by performing the tasks with them and helping with training and development
A great can-do attitude and friendly persona is vital too communicating with the general public and our trade customers.
**Person Specification**
- At least 5 years customer service experience in an office environment
- A very good knowledge of the Microsoft Packages and general computer skills
- Willingness to go above and beyond to get the job done
- Friendly, personable and positive
- Love talking on the phone and building relationships
- Strong track record of building and managing customer relationships
- Ability to manage own workload efficiently and meet strict deadlines
- Remain professional and thrive in a fast paced environment
- Excellent written English
- Enthusiastic and highly motivated
- Strong attention to detail even under pressure
- Ability to work well with others and be real a team player
- Monitoring the team’s performance
- Assisting the team by performing the tasks with them
- Helping with training and development
- Handling complaints (from both staff and customers)
- Helping to hire new staff
- Reporting to senior management / personnel when required
**Job Types**: Full-time, Permanent
**Salary**: £24,375.00 per year
**Benefits**:
- Additional leave
- Company events
- Company pension
- Cycle to work scheme
- Employee discount
- Free parking
- Health & wellbeing programme
- On-site parking
- Referral programme
- Sick pay
- Store discount
Schedule:
- 8 hour shift
- Monday to Friday
**Experience**:
- Customer Service Experience in an office: 5 years (required)
Work Location: In person
-
Interim Customer Service Supervisor
5 months ago
Milton Keynes, United Kingdom DS Smith Full timeWe are currently recruiting for a Customer Service Supervisor for our Milton Keynes Office. This role is a 12 month FTC, You will be responsible for the day-to-day supervision of the Customer Services Team while playing a pivotal role in driving continuous improvements and efficiencies to customer service by creating, refining and mapping operational...
-
Digital Customer Engagement Supervisor
3 weeks ago
Milton Keynes, United Kingdom CV-Library Full timeJob Title: Digital Customer Engagement Supervisor Salary: £36,500 - 12 month Fixed Term Contract Location: Milton Keynes We have a fantastic opportunity for a proactive team leader with expertise in delivering a high-quality customer experience by optimising the self-service experience. As Digital Customer Engagement Supervisor, you will have...
-
Digital Customer Engagement Supervisor
7 days ago
Milton Keynes, United Kingdom Mixxos Group Full timeJob Title: Digital Customer Engagement SupervisorSalary: £36,500 - 12 month Fixed Term ContractLocation: Milton KeynesWe have a fantastic opportunity for a proactive team leader with expertise in delivering a high-quality customer experience by optimising the self-service experience.As Digital Customer Engagement Supervisor, you will have experience of...
-
Digital Customer Engagement Supervisor
3 weeks ago
Milton Keynes, United Kingdom Mixxos Group Full timeJob Title: Digital Customer Engagement SupervisorSalary: £36,month Fixed Term ContractLocation: Milton KeynesWe have a fantastic opportunity for a proactive team leader with expertise in delivering a high-quality customer experience by optimising the self-service experience.As Digital Customer Engagement Supervisor, you will have experience of managing a...
-
Financial Services Supervisor
4 weeks ago
Milton Keynes, Milton Keynes, United Kingdom E-Fab Recruitment Full timeJob Title: Financial Services SupervisorJob Description:We are seeking a highly skilled Financial Services Supervisor to join our team at E-Fab Recruitment. The ideal candidate will have experience in managing people in an Accounts department and be familiar with Financial Services regulations.Duties:Carry out daily bank reconciliationsManage a team of 4/5...
-
Customer Service Supervisor 12 Month Ftc
5 months ago
Milton Keynes, United Kingdom DS Smith Full timeWe are currently recruiting for a Customer Service Supervisor for our Milton Keynes Office. This role is a 12 month FTC, You will be responsible for the day-to-day supervision of the Customer Services Team while playing a pivotal role in driving continuous improvements and efficiencies to customer service by creating, refining and mapping operational...
-
Supervisor
2 months ago
Milton Keynes, United Kingdom CV-Library Full timeSupervisor | Big Box retail | Woburn | £28,000 | Every other weekend off! Zachary Daniels are currently recruiting an Supervisor for a retail store with a well known brand in a prime location. You will ensure that all day-to-day operational aspects of the retail store are managed effectively & support the Store Manager. You will be creating a fun and...
-
Supervisor
2 months ago
Milton Keynes, United Kingdom CV-Library Full timeSupervisor | Woburn | £27,000 + Every other weekend off! Zachary Daniels has a fantastic opportunity to join a market leading premium retailer as their new Supervisor! The Supervisor will have a number of key responsibilities across retail, but mainly fussing on the customer journey in store. This is an amazing position with a retailer who are...
-
Milton Keynes, Milton Keynes, United Kingdom Interstate AC Service Full timeWe are seeking a highly skilled and multilingual customer service representative to join our team at Interstate AC Service in Milton Keynes. The successful candidate will be responsible for providing exceptional customer experiences, managing queries, and resolving complaints via webchat, email, and phone calls. Key Responsibilities:Respond to customer...
-
Supervisor
6 months ago
Milton Keynes, United Kingdom Lush Full time**Description**: **Diversity matters** We are building a brand that represents the people of the world. It’s what you do that counts, and we are always looking to expand perspectives and voices to shape our future. We see you, we celebrate you, we want you! **Who we are** You might know us as the inventors of the bath bomb, but there’s more to this...
-
Supervisor
5 months ago
Milton Keynes, United Kingdom Levi Strauss & Co. Full timeSupervisor | Milton Keynes | Full time, Permanent As a Store Supervisor at Levi Strauss & Co. you will have the opportunity to work in an environment where change and ideas are celebrated. You will be the fundamental link between our products and customers, whilst supporting and developing our Stylists. Key parts of the role: - Support and deputise if...
-
Supervisor
6 months ago
Milton Keynes, United Kingdom The Game Changer Kitchen Full timeRole: Cafe Supervisor Location: Giffard Park, Milton Keynes Employer: The Game Changer Kitchen We're hiring a very exciting position, I need someone that is energetic with positive vibes. Has great attention to detail, that has high standards and isn't shy of coming up with ideas. Someone that is driven and has previous experiencing managing a coffee shop...
-
Customer Service Representative
6 months ago
Milton Keynes, United Kingdom Thomas Brown Recruitment Full time**Essential Functions and Basic Duties**: - Input and process orders & Applications into the company's Management and order processing system - Research and respond to questions received from Consultants - Research and respond to questions concerning shipments, returns, exchanges and backorders - Provide information about company products, specials,...
-
Milton Keynes, Milton Keynes, United Kingdom Interstate AC Service Full timeWe are seeking an experienced customer service agent to join our team in Milton Keynes, providing exceptional service to clients who require support in both English and German. As a key member of our contact centre team, you will be responsible for managing customer relationships, resolving queries, and delivering outstanding customer experiences.Key...
-
Catering Supervisor
13 hours ago
Milton Keynes, United Kingdom One Retail Full timeWe're recruiting an experienced Catering Supervisor who is passionate about exceptional food and world-class customer service, and who can confidently oversee all Compass Group UK&I catering and service operations for a major High Street brand on a part time basis, contracted to 16 hours per week.As a Catering Supervisor, you will be responsible for ensuring...
-
Supervisor
6 months ago
Milton Keynes, United Kingdom Apricot Full time**JOB TITLE: Supervisor** **LOCATION: Milton Keynes, England** **CONTRACT: Permanent** **HOURS: 37.5 hours per week** **PAY RATE: £11.46 to £12.01 per hour** **We have an amazing opportunity to join our Apricot family in one of our retail stores!** We are looking for a knowledgeable Retail Supervisor looking to make their next step within fashion...
-
Retail Supervisor
6 months ago
Milton Keynes, United Kingdom Deichmann uk Full timeDeichmann Shoes have an exciting opportunity to join our growing business - working as a Retail Supervisor, at our store in Milton Keynes. Working as a supervisor in our Milton Keynes store, you will be offered a competitive hourly rate of **up to** £11.62 per hour + non contractual performance related bonuses. This is a part time position, and you will...
-
Garden Centre Supervisor
2 months ago
Milton Keynes, United Kingdom CV-Library Full timeGarden Centre Supervisor | Woburn | £28,000 Are you passionate about gardening and customer service? We are seeking a dedicated and enthusiastic Supervisor to join this exciting brand in Woburn. This is an exciting opportunity to lead a dynamic team in a vibrant retail environment while helping our customers create their dream gardens. Supervisor...
-
Leon Supervisor
6 months ago
Milton Keynes, United Kingdom LEON Restaurants Full time**Role**: LEON Supervisor **Location**: Milton Keynes, MK9 3GB **Hours**: Part-Time / Full-Time Hours Available / Permanent **Hourly Rate**: £11.15 **Bonus Scheme**: Quarterly Bonus Incentive! **Company**: LEON Restaurants We are looking for a dedicated Supervisor / Shift Leader who can lead, inspire and motivate a team to join our welcoming LEON...
-
Digital Communications Supervisor
4 weeks ago
Milton Keynes, United Kingdom CV-Library Full timeJob Title: Digital Communications Supervisor Salary: £36,500 12 month Fixed Term Contract Location: Milton Keynes We have a fantastic opportunity for a communications, PR, or marketing professional with expertise in creative content writing, digital solutions and improving customer operational experience. You will have experience of managing a team,...