Product Executive for Hotels

2 weeks ago


Edinburgh, United Kingdom WebBeds Full time

**Job Title**:Product Executive
**Department**: **Groups
**Location (primary)**:Flexible - Edinburgh, London, Palma or Remote

**Job Purpose**
- To building successful relationships in identified areas for JacTravel Groups, in co-ordination with the management of the department
- To place ad hoc groups buying in defined regions
- To work on and manage gaps buying in defined regions
- To work towards ensuring the department is buying at the best possible rates to maximise margins
- To manage carefully, all Re-use (RU) space, liaising with the Sales & AD teams to ensure maximum usage and releasing unsold space back to the hotels in a timely fashion, which supports the wider relationship
- To negotiate and secure the best working commercial Terms & Conditions, in line with our sales offering to clients
- To provide Admin support to the Product team as required
- To vary duties to contract across our product portfolio (e.g. hotels, restaurants, guides and coaches) if needed

**Key Responsibilities**
- To place qualified group requests and to ensure that the right product has been offered at the best possible rates
- To improve supplier relationships by representing the company at appropriate supplier events
- Working with the RCM (Regional Contracts Manager) and Head of Contracting to collate, manage and maintain the key events calendar
- To work with the RCM and Head of Contracting to collate pre buying series dates for key clients in key locations
- To send options, confirmations, amendments and cancellations to suppliers and follow up where necessary ensuring paperwork accurately reflects requirements
- To ensure maximum usage of allocation and RU space is being implemented where relevant
- Attending familiarisation trips, networking events, trade shows and supplier meetings in order to enhance existing supplier relationships as well as create new relationships
- To arrange visits to allocation and other key hotels as required ensuring that all staff are aware of the product
- To understand the needs of the clients and the markets in which the company is operating, obtaining this information through discussions with colleagues
- To work with your Line Manager and Groups Support to create, manage and distribute booking updates/reports to active hoteliers in Scotland, both allocation and ad hoc hotels
- To negotiate and book space to be sold for events where the department is pro-actively promoting a date for group travel, or a series, and to manage this space
- To take a proactive reaction to issues/errors such as book outs and present to your Line Manager a solution for consideration
- Assisting with training for new joiners to the business, along with refresher training / cross training where needed

**Essential Qualifications & Knowledge**
- Strong negotiation skills
- A solid working knowledge of Microsoft Word, Excel and Outlook
- Highly accurate with an excellent attention to detail
- Well-developed written and verbal communication skills
- Professional approach to work
- Full clean driving license
- Able to travel at short notice

**Essential Experience, Skills and Behavioural Requirements**
- Previous contracting experience ideally within a tourism/tour operator background
- Strong team player but comfortable working on own initiative
- Approachable and positive individual with a ‘can do’ attitude

**Desirable Qualifications & Knowledge**
- Knowledge of the inbound tourism industry
- Key contacts within the UK tourism industry / hoteliers

**Desirable Experience, Skills and Behavioural Requirements**
- Experience working within the travel industry
- Fluency in an additional European language would be desirable


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