Sales & Service Adviser

3 months ago


Boston Spa, United Kingdom NFU Mutual Agency Full time

**The Role**:
**Sales & Service Adviser**

**Circa £24,000 Salary (dependant on experience)**
**Full Time position,**
**Permanent Contract**
**Location: Boston Spa**
**Monday-Friday: 9am-5pm**

**Introduction to NFU Mutual**

NFU Mutual offers a wide range of products and services, including general insurance, life, pensions and investments and has been providing quality insurance for its customers, for over 110 years. We carefully balance delivering excellent service to our customers whilst ensuring the business is run effectively. As a mutual, supporting our customers and paying their claims comes first. We are a top ten UK insurance company and the UK’s largest rural insurer, with an agency network of over 250 local offices.

**About the Agency**

As a local agency of NFU Mutual we deliver a first-class service, and sell their product range across our region, to customers old and new, who are at the core of everything we do. We are a business where honesty, integrity, and trust are at the heart of our values. We champion the personal approach to customer service that NFU Mutual are famous for.

An exciting opportunity has now arisen within the Boston Spa Agency.

**About the role**:
**Your responsibilities**:

- To provide specialist level customer service and technical support within the business, including selling and giving advice on an approved range of NFU Mutual products and, where appropriate, NIS/non-NFU Mutual products and associated products and services.
- To play a key role in the identification of opportunities and the introduction of Life Business, working with our Financial Adviser to help achieve the Boston Spa/Harrogate Agencies objectives.
- Carry out the duties of the role in accordance with NFU Mutual’s Training and Competence Scheme competently and professionally.
- To assist in the development and growth of our client base, supporting both sales and retention-related initiatives and activities.
- Support the team, team manager and partner agents to achieve the business objectives and help deliver our strategic plan aims.
- Build strong long-term relationships with the range of target clients through customer focused activity and standards, including but not limited to proactive renewal management.
- Help deliver a great team working environment through positive engagement with colleagues and respectful approach at all times.
- Have positive working relationships with Agency colleagues, NFU Mutual, Underwriters, Trainers, Sales Consultant and Financial Consultant.

**About You**:
**Our commitment to you**:
Full training will be provided.

Mobile no 07702 415840

**Please note you will be employed by an Agent of NFU Mutual and not NFU Mutual directly.


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