Leisure Operations Receptionist

6 months ago


StokeonTrent, United Kingdom Alton Towers Resort Full time

**Roles & Responsibilities**:
We are currently recruiting for a Leisure Operations Receptionist to join us in the Hotels at the Alton Towers Resort, the UK's only attraction that specialises in making Britain happy

Want to make a great big smiling first impression? In this crucial customer facing role, the Leisure reception team are the first people to interact with guests before they enter our stunning waterpark or golf attractions.

It's vital that the team work together as it's the guests first and last impression that really counts. You'll be responsible for taking ownership of any guest issues, cash and key handling as well as ensuring relevant guest information gets passed to the correct department.

**Qualifications & Experience**:Ask yourself these questions**:
Are you enthusiastic and energetic and able to put a smile on guests' faces?
Are you passionate about delivering exceptional customer service?
Do you like working in a fast paced environment?

**Benefits**:
We’re growing fast and alongside a fun and friendly environment, we offer a fabulous package and amazing prospects. Benefits include Pension, Life Assurance, discretionary company bonus, 25 days’ holiday and, of course, a Merlin Magic Pass which gives you and your friends and family free admission to all of our attractions worldwide, as well as 25% discount in our retail shops and restaurants and 40% discount on LEGO.

**Pay Range**: Compensation between GBP £7.49/Hr.GBP £10.42/Hr.


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