Telephone Befriender Volunteer

3 weeks ago


Birmingham, United Kingdom Focus Birmingham Full time

**Telephone Befriender Volunteer at Focus**:
Could you give a few hours a week to make a telephone call to someone in the community who has a visual impairment? Can you help someone be less isolated by becoming a Telephone Befriender and calling a person with sight loss at home? You should have a good understanding of sight loss and supporting people to be more independent.

**Purpose of Role**:
Social isolation and loneliness can greatly affect people with sight loss as they can lose confidence and independence. Telephone Befriender Volunteer at Focus Birmingham can help support people with sight loss to overcome feelings of isolation by providing them with regular telephone chats. The aim is to build relationships where people with sight loss are given the opportunity to share their feelings and speak about what they are going through in a confidential and non judgemental atmosphere.

***:
**Typical role tasks**:

- Befriending someone over the telephone
- Making a weekly call for 30 minutes max to a service user
- Keeping accurate records of what was discussed during the call
- Promote the service within Focus

***:
**Skills, experience and prerequisites**:

- Have a good understanding of Sight Loss
- Trustworthy, reliable, friendly and sociable
- Willingness to commit to regularly calling a service user with a visual impairment
- Ability and willingness to record and submit logs which provide information and feedback about calls
- Taking part in team meetings and any regular training required for the role
- Take part in supervision and development to improve the effectiveness of the Telephone Befriender Volunteer role

**Commitment level**:
To build trust and a good rapport with the service user you are matched to, we ask that you can make a regular commitment to calling clients weekly. Preferably calls should be at the same time each week but the times and frequency of the calls can be flexible to suit both you and the service user.

Minimum commitment of 12 months, 3 hours minimum per week

**About Focus Birmingham**

Focus Birmingham is a specialist charity providing expert support, advice and information to anyone in Birmingham with sight loss or other disabilities.

**Training provided**:

- Focus Core Training
- Telephone Befriender Training
- Peer Support and on-going training depending on needs of service

**Benefits to you**:

- An opportunity to gain new skills and to support people with sight loss
- An opportunity to build relationships and meet new people
- Access to training and development opportunities
- Regular support and supervision at Focus



  • Birmingham, United Kingdom Focus Birmingham Full time

    **Telephone Befriender Volunteer at Focus** Could you give a few hours a week to make a telephone call to someone in the community who has a visual impairment? Can you help someone be less isolated by becoming a Telephone Befriender and calling a person with sight loss at home? You should have a good understanding of sight loss and supporting people to be...


  • Birmingham, United Kingdom New Heights Warren Farm Community Project Full time

    Purpose of role: We know that loneliness and isolation can have a significant impact on health and quality of life. The friendly conversation and companionship offered by our telephone befrienders will make a genuine difference to our client’s lives, helping them to feel happier, positive and more connected. Main tasks and responsibilities: - Participate...

  • Befriending Officer

    6 days ago


    Birmingham, United Kingdom Age UK Birmingham & Sandwell Full time

    **Description of Service** Age UK Birmingham (AUKB) and Age Concern Birmingham (ACB) are working together to reduce loneliness and isolation for the over 50s. Working with current befriending assets, local communities and the Neighbourhood Network Scheme, the service will identify and address gaps across the city, developing: A Befriending Offer Forum,...

  • Befriending Officer

    6 days ago


    Birmingham, United Kingdom Age UK Birmingham & Sandwell Full time

    **Description of Service** Age UK Birmingham (AUKB) and Age Concern Birmingham (ACB) are working together to reduce loneliness and isolation for the over 50s. Working with current befriending assets, local communities and the Neighbourhood Network Scheme, the service will identify and address gaps across the city, developing: A Befriending Offer Forum,...


  • Birmingham, United Kingdom Birmingham Children’s Trust Full time

    We have exciting volunteer opportunities for the right people who want to make a difference to our children in care and care leavers through our new Befriending and Mentoring programme. Anyone can become a volunteer if you are over 18 and have the passion for working with children and young people. No qualifications are necessary, however full training is...

  • Befriending Officer

    2 weeks ago


    Birmingham, Birmingham, United Kingdom Age UK Birmingham & Sandwell Full time

    Description of ServiceAge UK Birmingham (AUKB) and Age Concern Birmingham (ACB) are working together to reduce loneliness and isolation for the over 50s.Working with current befriending assets, local communities and the Neighbourhood Network Scheme, the service will identify and address gaps across the city, developing: A Befriending Offer Forum, Creating...


  • Birmingham, United Kingdom Trident Reach Full time

    Befriending and Activity Volunteer Ref: 6147 Various shifts available **About Us** Trident Group has over 50 years of delivering homes, services and innovation for up to 8,000 people in over 3,400 homes in some of the most disadvantaged communities in the Midlands. It employs more than 750 staff, works with over 150 volunteers and provides training...


  • Birmingham, United Kingdom BID Services Full time

    **Overall Purpose of the Job** To take a vital role in delivering the befriending service and social groups across the West Midlands, particularly in Birmingham, Coventry and Solihull. **Principal Accountabilities Related to befriending service**: 2. Assist with the registration of new befriending clients and accurately recording their details and needs in...


  • Birmingham, United Kingdom Age Concern Birmingham Full time

    Age Concern Birmingham have a Befriending Connector role vacancy for a 3 year contract. Role: To work as part of a team within the charity’s volunteer and befriending services offer across the city and surrounding areas. To work 1-2-1 with older adults to assess wellbeing, increase socially activity and signpost to other services as required. To set up,...


  • Birmingham, United Kingdom Age Concern Birmingham Full time

    Age Concern Birmingham have a Befriending Connector role vacancy for a 3 year contract. Role: To work as part of a team within the charity’s volunteer and befriending services offer across the city and surrounding areas. To work 1-2-1 with older adults to assess wellbeing, increase socially activity and signpost to other services as required. To set up,...


  • Birmingham, Birmingham, United Kingdom Trident Reach Full time

    Befriending and Activity VolunteerRef: 6147Various shifts availableAbout UsTrident Group has over 50 years of delivering homes, services and innovation for up to 8,000 people in over 3,400 homes in some of the most disadvantaged communities in the Midlands. It employs more than 750 staff, works with over 150 volunteers and provides training places and...


  • Birmingham, Birmingham, United Kingdom Age Concern Birmingham Full time

    Age Concern Birmingham have a Befriending Connector role vacancy for a 3 year contract.Role:To work as part of a team within the charity's volunteer and befriending services offer across the city and surrounding areas.To work 1-2-1 with older adults to assess wellbeing, increase socially activity and signpost to other services as required.To set up, run and...


  • Birmingham, United Kingdom NYAS Full time

    **Independent Visitor - Befriend young person in care - Volunteer** **The Role** - “My IV is very caring and has helped me a lot. She is really important to me.” _Young Person Could you volunteer and make a difference to a young person in care? An Independent Visitor is a positive adult role model who provides support and friendship to a young person...

  • Community Befriender

    2 weeks ago


    Birmingham, United Kingdom Midland Mencap Full time

    **Who are Midland Mencap?**: Midland Mencap is a charity which works and campaigns for accessible and inclusive services and a better quality of life for everyone with experience of learning disabilities and additional needs. Volunteering with Midland Mencap is your opportunity to help us achieve our vision. **Purpose of the role?**: With your friendly...

  • Befriending Assistant

    3 weeks ago


    Birmingham, United Kingdom BID Services Full time

    **Join us as our befriending assistant!** **Would you be interested in being part of the volunteering and community team delivering a befriending service and community groups for D/deaf, hard of hearing and deafblind people?** **The role will include**: - Visiting D/deaf, hard of hearing and deafblind people in Birmingham who are feeling isolated - To...

  • Family Support

    2 weeks ago


    Birmingham, United Kingdom Barnardo's Full time

    Barnardo’s is committed to providing ‘Better Outcomes for More Children’. Our children’s services volunteers help the charity to deliver essential services in local communities, providing support to over 300,000 children, young people and their families. This role provides a great opportunity to join our fantastic children’s services and help make...


  • Birmingham, United Kingdom British Heart Foundation Erdington F&E Full time

    Job Description Are you happy to chat on the telephone and can get by on a PC? Looking for administration or customer service experience? With support from the shop team you will be the first point of contact for customers, helping them with any phone or face to face enquiries, arranging collections of donations via our local van teams and explaining our...


  • Birmingham, Birmingham, United Kingdom British Heart Foundation Erdington F&E Full time

    Job DescriptionAre you happy to chat on the telephone and can get by on a PC? Looking for administration or customer service experience? With support from the shop team you will be the first point of contact for customers, helping them with any phone or face to face enquiries, arranging collections of donations via our local van teams and explaining our Gift...


  • Birmingham, United Kingdom St Vincent de Paul Society Full time

    **About us** **Volunteer at a St Vincent’s community shop** We are recruiting volunteers to help us run our busy shop in Erdington. Our volunteer roles are rewarding and flexible to suit your schedule. We are social, engaging, rewarding and our goal is to be passionate about our volunteers we will help you to gain experience, learn new life skills, meet...

  • Group Befriender

    2 weeks ago


    Birmingham, United Kingdom Midland Mencap Full time

    **Who are Midland Mencap?**: Midland Mencap is a charity which works and campaigns for accessible and inclusive services and a better quality of life for everyone with experience of learning disabilities and additional needs. Volunteering with Midland Mencap is your opportunity to help us achieve our vision. **Purpose of the role?**: Do you see yourself as...