Document Management Administrator- Awc Division

4 months ago

Keighley, United Kingdom Modality Partnership Full time

**Job overview**

Modality Partnership AWC Division has a full-time vacancy for a Document Management Administrator. The postholder will work within the national DMA hub in AWC or Birmingham region to provide accurate and timely processing of clinical correspondence and ensure appropriate action is taken each time. We are seeking dedicated postholders to join our team and who can display our CARE values: Commitment, Accountability, Respect and Excellence.

This job is suitable for individuals who enjoy data input, coding and filtering correspondence to the most appropriate team member to help maximise patient care. The post holder will need have excellent attention to detail, good IT skills, good time management skills and can prioritise workloads effectively whilst ensuring the document management process is accurate and completed to a high standard in line with standard processes.

**As an employee with us you can benefit from**:
Enrolment to the NHS pension scheme

Minimum 27 days annual leave, plus 8 days bank holiday pro rata

Employee discounts and benefits scheme

Employee assistance programme (EAP)

Education and career pathways

If you are interested in learning more, please read on.
- Please Note: The Modality Partnership reserves the right to close this vacancy at any time during the advertising period._

**Main duties of the job**

The role is a specific administration role; the postholder will need to confidently evidence and utilise key skills such as effective communication, processing of documents accurately and in a timely manner, and demonstrate the ability to escalate errors they may find on the system appropriately. The postholder will prioritise the workload along with the wider team to ensure that clinical correspondence is reached by the most appropriate team member daily.

The role is not a patient facing role. The postholder will be required to use the clinical system confidently to ensure clinical correspondence is managed appropriately. The job requires innovation, flexibility, and commitment and the postholder will be required to work resourcefully as part of the team to ensure tasks are completed.

**Overview of your organisation**

We are one of the largest GP super-partnerships in the UK, serving over 450,000 patients and with a workforce of 1500+. We are unique, we are always looking at ways to improve our delivery of services through the implementation of new and innovative solutions that we can scale across the organisation.

**Job description**

Please refer to the supporting documents section to retrieve the JD detailing the core responsibilities of this role.

You will love this job if you have a passion for administration work and want to develop your knowledge within primary care through document workflow processing and data inputting, you are innovative, organised, and are driven to find and implement solutions to improve the day to day working environment.

As part of recruitment to the Modality Partnership, we will be checking the vaccination status of all new starters so that we can manage individual and environmental risks. We will offer support to those who may be undecided about vaccinations. Some vaccinations for certain roles are mandatory, and you will be asked to provide evidence of this where there is a mandatory requirement.

**Qualifications and Experience**:
We require high performing team members to join our team with:
**Knowledge**:
Knowledge of / experience from within NHS / General Practice.

MS Word, Outlook, Excel and other related software packages.

Medical terminology.

Customer service principles and practices.

Reception protocols.

Telephone call management, including taking, parking and transferring calls NHS systems.

Previous call-handling experience.

Clinical coding/Summarising.

**Skills**:
Customer service orientation.

Excellent listening, communication and interpersonal skills.

Problem-analysis and problem-solving.

Accurate typing and word processing skills.

Administrative and organisational skills.

Ability to follow policies, practices and protocols.

Stress tolerance.

Ability to handle patients (both on the telephone and in person) who may be angry, upset or distressed.

Computer-literate and adaptable in using different software.

**Personal Qualities**:
Confident and welcoming demeanour.

Professional approach to work.

Good telephone manner.

Strong team player.

Smart appearance.

Exercises tact and discretion at all times.

Demonstrates initiative to handle any unforeseen events during a shift.

Demonstrates flexibility towards new working practices and towards working hours.

**Job Types**: Full-time, Permanent

**Salary**: £21,230.36-£24,379.37 per year

**Benefits**:

- Cycle to work scheme
- Health & wellbeing programme

Schedule:

- Monday to Friday

**Experience**:

- Customer service: 1 year (preferred)
- Administrative experience: 1 year (preferred)

Work Location: In person

  • Patient Services Assistant

    3 months ago

    Keighley, United Kingdom Modality Partnership - AWC Division Full time

    **Job Overview** **Modality Partnership AWC Division** has full and part time vacancies across sites for a Patient Services Assistant (Receptionist). The postholder will work across sites within the AWC Division of the Modality Partnership. Kilmeny, Holycroft, Farfield and Howarth Practices. We are seeking dedicated postholders to join our team and who can...

  • Clinical Support Assistant- Awc Division

    3 months ago

    Keighley, United Kingdom Modality Partnership - Hull Division Full time

    **Job overview** Modality Partnership AWC Division has a full-time vacancy for a Clinical Support Assistant. The postholder will be a high performing administrator working at Long Lee Surgery and across the AWC Division providing accurate and timely document management of patient records and letters. We are seeking dedicated postholders to join our team and...

  • Training & Education Administrator- Awc Division

    3 months ago

    Keighley, United Kingdom Modality Partnership Full time

    Modality Partnership AWC division has a full-time vacancy for a Training Educational Administrator. The post holder will work at Haworth Medical Practice and within the AWC division contributing to the daily administration tasks surrounding training and education. We are seeking dedicated post holders to join our team and who can display our CARE values:...

  • Prescribing Administrator

    4 months ago

    Keighley, United Kingdom Modality Partnership Full time

    Modality Partnership AWC Division has a part-time vacancy for a Prescribing Administrator. The postholder will be a high performing administrator, working across Modality AWC Division and across the Partnership providing an administrative service to process repeat prescriptions and signpost prescribing queries to the relevant clinician.This job is suitable...

  • Prescribing Administrator

    4 months ago

    Keighley, United Kingdom Modality Partnership Full time

    **Job Overview** Modality Partnership AWC Division has a full-time vacancy for a Prescribing Administrator. The postholder will be a high performing administrator working at Cross Hills Medical Practice providing an administrative service to process repeat prescriptions and signpost prescribing queries to the relevant clinician. We are seeking dedicated...

  • Patient Services Assistant

    3 months ago

    Keighley, United Kingdom Modality Partnership Full time

    Modality Partnership AWC Division has a full-time vacancy for a Patient Services Assistant (Receptionist). The postholder will work at one of the various sites within Modality AWC Division. We are seeking dedicated postholders to join our team and who can display our CARE values: Commitment, Accountability, Respect and Excellence. This job is suitable for...

  • Healthcare Assistant

    4 days ago

    Keighley, Bradford, United Kingdom Modality Partnership Full time

    About the RoleWe are seeking a highly skilled and dedicated Healthcare Assistant to join our AWC Division team. As a key member of our primary care team, you will play a vital role in delivering high-quality patient care and supporting our patients with their health and wellbeing needs.Key ResponsibilitiesSupport patients with their health and wellbeing...

  • Healthcare Assistant

    4 days ago

    Keighley, Bradford, United Kingdom Modality Partnership Full time

    About the RoleWe are seeking a highly skilled and dedicated Healthcare Assistant to join our AWC Division team. As a key member of our primary care team, you will play a vital role in delivering high-quality patient care and supporting our patients with their health and wellbeing needs.Key ResponsibilitiesSupport patients with their health and wellbeing...

  • Clinical Support Assistant-awc Division

    4 months ago

    Keighley, United Kingdom Modality Partnership Full time

    **Job overview** Modality Partnership AWC Divisionhas a full-time vacancy for a Clinical Support Assistant. The postholder will be a high performing administrator working at Long Lee Surgery providing accurate and timely document management of patient records and letters. We are seeking dedicated postholders to join our team and who can display our CARE...

  • Healthcare Assistant

    1 week ago

    Keighley, Bradford, United Kingdom Modality Partnership Full time

    About the RoleWe are seeking a highly skilled and compassionate Healthcare Assistant to join our AWC Division team. As a key member of our practice team, you will be responsible for providing high-quality patient care and support to our patients.Key ResponsibilitiesAssess patient needs and provide pre-screening activities and healthcare for chronic...

  • Healthcare Assistant

    2 weeks ago

    Keighley, Bradford, United Kingdom Modality Partnership Full time

    About the RoleWe are seeking a highly skilled and compassionate Healthcare Assistant to join our AWC Division team. As a key member of our healthcare team, you will be responsible for providing high-quality patient care and support to our patients.Key ResponsibilitiesAssess patient needs and provide pre-screening activities and healthcare for chronic...

  • Healthcare Assistant

    2 weeks ago

    Keighley, Bradford, United Kingdom Modality Partnership Full time

    About the RoleWe are seeking a highly skilled and compassionate Healthcare Assistant to join our AWC Division team. As a key member of our healthcare team, you will be responsible for providing high-quality patient care and support to our patients.Key ResponsibilitiesAssess patient needs and provide pre-screening activities and healthcare for chronic...

  • Healthcare Assistant

    1 week ago

    Keighley, Bradford, United Kingdom Modality Partnership Full time

    About the RoleWe are seeking a highly skilled and compassionate Healthcare Assistant to join our AWC Division team. As a key member of our practice team, you will be responsible for providing high-quality patient care and support to our patients.Key ResponsibilitiesAssess patient needs and provide pre-screening activities and healthcare for chronic...

  • Healthcare Assistant

    1 week ago

    Keighley, Bradford, United Kingdom Modality Partnership Full time

    About the RoleWe are seeking a highly skilled and compassionate Healthcare Assistant to join our AWC Division team. As a key member of our practice team, you will be responsible for providing high-quality patient care and support to our patients.Key ResponsibilitiesAssess patient needs and provide pre-screening activities and healthcare for chronic...

  • Healthcare Assistant

    1 week ago

    Keighley, Bradford, United Kingdom Modality Partnership Full time

    About the RoleWe are seeking a highly skilled and compassionate Healthcare Assistant to join our AWC Division team. As a key member of our practice team, you will be responsible for providing high-quality patient care and support to our patients.Key ResponsibilitiesAssess patient needs and provide pre-screening activities and healthcare for chronic...

  • Healthcare Assistant

    2 days ago

    Keighley, Bradford, United Kingdom Modality Partnership Full time

    About the RoleWe are seeking a highly skilled and compassionate Healthcare Assistant to join our AWC Division team. As a key member of our healthcare team, you will be responsible for providing high-quality patient care and support to our patients.Key ResponsibilitiesAssess patient needs and provide pre-screening activities and healthcare for chronic...

  • Healthcare Assistant

    6 days ago

    Keighley, Bradford, United Kingdom Modality Partnership Full time

    About the RoleWe are seeking a highly skilled and dedicated Healthcare Assistant to join our AWC Division team. As a key member of our healthcare team, you will be responsible for providing high-quality patient care and support to our patients.Key ResponsibilitiesAssess patient needs and provide pre-screening activities and healthcare for chronic...

  • Healthcare Assistant

    2 days ago

    Keighley, Bradford, United Kingdom Modality Partnership Full time

    About the RoleWe are seeking a highly skilled and compassionate Healthcare Assistant to join our AWC Division team. As a key member of our healthcare team, you will be responsible for providing high-quality patient care and support to our patients.Key ResponsibilitiesAssess patient needs and provide pre-screening activities and healthcare for chronic...

  • Healthcare Assistant

    6 days ago

    Keighley, Bradford, United Kingdom Modality Partnership Full time

    About the RoleWe are seeking a highly skilled and dedicated Healthcare Assistant to join our AWC Division team. As a key member of our healthcare team, you will be responsible for providing high-quality patient care and support to our patients.Key ResponsibilitiesAssess patient needs and provide pre-screening activities and healthcare for chronic...

  • Healthcare Assistant- AWC Division

    3 weeks ago

    Keighley, United Kingdom Modality Partnership Full time

    Job summary Modality Partnership AWC Division has part-time/full-time vacancies for Health Care Assistant(s).The postholder(s) will be a high performing HCA, working across Modality AWC Division. We are seeking dedicated postholders who will work collaboratively with the general practice team to meet the needs of our patients through the delivery of...