![Tyne Theatre and Opera House](https://media.trabajo.org/img/noimg.jpg)
Box Office Assistant
2 weeks ago
**Purpose of Role**
- To assist with the effective and efficient operation of the Tyne Theatre & Opera House’s Box Office and ticketing services. The role is required to provide excellent client and customer service and offer a proactive ticket sales operation to maximise income opportunities across a wide variety of live events.
- The role will report to the Assistant Box Office Manager and work alongside all departments.
- Working hours will require flexibility and will include evenings and weekends.
**Key Responsibilities**
- Assist with the operation of the Box Office and ticketing services.
- Facilitate the efficient and accurate sale of tickets via the venue’s box office system. This will include telephone, in person ticket sales and accessible/group bookings and enquiries.
- Liaise with the Theatre’s promoters, clients and ticketing agents.
- Ensure that opening and closing procedures are adhered to
- Financial administration, reconciliation and payment management.
- Ensure that the Box Office is tidy and well stocked
- Troubleshoot and report Box Office technical issues
**Role Requirements**
- Experience of working in an events venue environment
- Occasional supervision of casual Box Office Staff.
- An interest in the arts and entertainment industries
- Experience of working with digital ticketing platforms
- Strong verbal and written communication skills
- Good relationship building skills
- Excellent time management and organisational skills
- High level of attention to detail
- Good MS Office and IT skills
**Applications**
**Job Types**: Full-time, Permanent
**Salary**: £24,297.00 per year
**Benefits**:
- Company pension
Schedule:
- Monday to Friday
- Weekend availability
Work Location: In person
Application deadline: 22/04/2024
Reference ID: BOAsst
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