Patient Navigator

2 weeks ago


Bristol, United Kingdom Bedminster Family Practice Full time

**Patient Navigator/s Roles at Bedminster Family Practice**

**Hours Part-time 2 Positions Available**

Bedminster Family Practice looks after around 12,500 patients from our purpose-built premises in South Bristol.

Patient Navigators reflect to patients and visitors alike, the positive, supportive, and friendly nature of the practice, whether by telephone or in person. They provide support and assistance to patients which involves answering telephones and navigating patients to the most appropriate source of help for their needs. Our Navigation Team also manage the reception desk and perform various administrative functions to support the wider practice team.

We are looking for enthusiastic team players with a passion for providing excellent customer service standards, to join our friendly and supportive team.

Training and development will be provided, however, customer service skills, good communication skills (written and oral) and good IT skills are essential for this position.

Previous experience within the NHS, knowledge of EMIS and basic medical terminology are preferable but not essential.

Some early morning and evening work may be required along with occasional Saturdays.

A Job Description and Person Specification are available on request

**Job Type**: Part-time

**Salary**: From £9.75 per hour

**Benefits**:

- Company pension
- Cycle to work scheme
- Referral programme

Schedule:

- Monday to Friday

**Education**:

- GCSE or equivalent (preferred)

Work Location: One location

Application deadline: 28/02/2023
Reference ID: Navigation Role


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