Senior 1st Line Support

3 weeks ago


North West London, United Kingdom MB Group Full time

Our client is the **UK’s biggest end-to-end commercial vehicle fleet management business** managing and maintaining a fleet of over **90,000 vehicles across 81 locations**.

They have an exciting opportunity for a Senior 1st Line Support to join the team on a 6 month fixed term contract based in North West London.

As a Senior 1st Line Support, you’ll play a part in keeping some of the UK’s biggest brands on the road, responsible for delivering an efficient and professional service to all customers. You’ll be working within a fast-paced Service Desk environment, answer calls, log and triage of tickets. You will need to be able to give technical support to users and customers across a diverse range of systems, platforms, and infrastructure.

**Requirements, Skills & Experience**
- Working knowledge of 365.
- NPPV Clearance
- Exceptional customer service and confident communication skills
- Experience using Microsoft Desktop operating systems
- Demonstrate a good level of troubleshooting.
- PC, laptop and tablet set-up and configuration.
- Basic knowledge of troubleshooting mobile devices.
- Excellent and friendly attitude when dealing with users/customers both on the phone and in person.
- Be able to demonstrate your ability to work as part of a team to resolve potentially issues, but also work on your own to perform installations and project work when required.
- Ideally have 1+ years previous experience in a similar role
- Full Driving Licence, Ability to travel in the UK as required

**Job Types**: Full-time, Fixed term contract
Contract length: 6 months

**Salary**: £24,503.99-£28,000.00 per year

**Benefits**:

- Company pension
- Transport links

Schedule:

- Monday to Friday
- No weekends

Work Location: In person


  • 1st Line Support

    2 days ago


    Birmingham, West Midlands, United Kingdom Pertemps Full time

    1st Line Support Agent (Help Desk) Birmingham Ongoing Temporary position  £15.03 per hour Total flexibility required in working hours (days and night shifts including weekends ) Are you looking to work with a forward thinking, innoative brand who will give second to none training, and continued mentoring and coaching to make sure you progress and develop...


  • london, United Kingdom Qurated Network Full time

    A fast-growing property management company is looking for a 1st Line Support Engineer to join their IT team as they refresh their strategy and build out the team. In this role you will work in a small team supporting end users in person and remotely with issues relating to Office 365, SharePoint and Azure. This role offers the opportunity to work with senior...


  • London, United Kingdom Qurated Network Full time

    Job Description A fast-growing property management company is looking for a 1st Line Support Engineer to join their IT team as they refresh their strategy and build out the team. In this role you will work in a small team supporting end users in person and remotely with issues relating to Office 365, SharePoint and Azure. This role offers the opportunity...


  • London, United Kingdom Qurated Network Full time

    A fast-growing property management company is looking for a 1st Line Support Engineer to join their IT team as they refresh their strategy and build out the team. In this role you will work in a small team supporting end users in person and remotely with issues relating to Office 365, SharePoint and Azure. This role offers the opportunity to work with senior...


  • London, United Kingdom Qurated Network Full time

    A fast-growing property management company is looking for a 1st Line Support Engineer to join their IT team as they refresh their strategy and build out the team. In this role you will work in a small team supporting end users in person and remotely with issues relating to Office 365, SharePoint and Azure. This role offers the opportunity to work with...


  • London, United Kingdom Qurated Network Full time

    A fast-growing property management company is looking for a 1st Line Support Engineer to join their IT team as they refresh their strategy and build out the team. In this role you will work in a small team supporting end users in person and remotely with issues relating to Office 365, SharePoint and Azure. This role offers the opportunity to work with senior...


  • London, United Kingdom Qurated Network Full time

    A fast-growing property management company is looking for a 1st Line Support Engineer to join their IT team as they refresh their strategy and build out the team. In this role you will work in a small team supporting end users in person and remotely with issues relating to Office 365, SharePoint and Azure. This role offers the opportunity to work with senior...


  • London, United Kingdom Qurated Network Full time

    Job DescriptionA fast-growing property management company is looking for a 1st Line Support Engineer to join their IT team as they refresh their strategy and build out the team. In this role you will work in a small team supporting end users in person and remotely with issues relating to Office 365, SharePoint and Azure. This role offers the opportunity to...


  • London, United Kingdom Understanding Recruitment Full time

    **1st Line Support Analyst** Are you an 1st Line Support Analyst looking for your next exciting opportunity? Perhaps the accountancy industry intrigues you? This London-based accountancy firm is looking to invest in a talented 1st Line Support Analyst to join their growing team, based in Bank, London. As the 1st Line Support Analyst, you will be...

  • 1st Line Support

    1 month ago


    London, United Kingdom Huntress Full time

    Job title: 1st Line Support **Salary**: £30k - £35k Location: London I am excited to announce that I am currently working with a fantastic client of mine who is looking for a 1st Line Support Technician to join their London team. The company is one of the leading intellectual property Law firms and they are looking to expand their London team hiring a...


  • London Area, United Kingdom Qurated Network Full time

    A fast-growing property management company is looking for a 1st Line Support Engineer to join their IT team as they refresh their strategy and build out the team. In this role you will work in a small team supporting end users in person and remotely with issues relating to Office 365, SharePoint and Azure. This role offers the opportunity to work with senior...


  • London Area, United Kingdom Qurated Network Full time

    A fast-growing property management company is looking for a 1st Line Support Engineer to join their IT team as they refresh their strategy and build out the team. In this role you will work in a small team supporting end users in person and remotely with issues relating to Office 365, SharePoint and Azure. This role offers the opportunity to work with senior...


  • London Area, United Kingdom Qurated Network Full time

    A fast-growing property management company is looking for a 1st Line Support Engineer to join their IT team as they refresh their strategy and build out the team. In this role you will work in a small team supporting end users in person and remotely with issues relating to Office 365, SharePoint and Azure. This role offers the opportunity to work with senior...

  • 1st Line Support

    3 weeks ago


    London, United Kingdom Corecruitment Full time

    Job Title: 1st Line SupportLocation: LondonSalary: £30,000paWe are looking for a 1st Line Support engineer with about a years worth of experience. This is a great company based in London that we have placed several people with before, in fact the team you are joining is made up of CORE alumni! Experience with Microsoft office 365 is required as well as...


  • North Yorkshire, United Kingdom Synergie Full time

    Job title: 1st Line IT Support Technician Contract type: full-time, permanent (40 hours per week) Hours: Monday to Friday **Salary**: is negotiable depending on the knowledge and experience to offer. Acorn by Synergie is currently searching for a 1st Line IT Support Technician to join a well-established business in North Yorkshire. Working with a variety of...

  • 1st Line Support

    1 month ago


    London, United Kingdom Adecco UK Full time

    1st Line Support Full-time in Office London City - St Paul's area (9:00-5:00) Salary - 28-31k As an IT Support Consultant (1st Line), Service Support Technician you will be responsible for the receipt of problems reported by customers, and the co-ordination of rapid and appropriate responses/resolution to incidents and requests, including channelling...


  • London, United Kingdom Reed Full time

    First Line IT Support/ 1st Line Support Type: Permanent 1st Line Support/IT Support opportunity to develop or start your career for an industry leading global organisation. Providing technical support for users the UK and Ireland. This is a great opportunity to join a well-established organisation who can offer amazing IT experience and development. They...


  • London, United Kingdom Proactive Appointments Full time

    1st Line Support Analyst - Hybrid Our client is urgently looking for an experienced 1st Line Support Analyst to join their team on a permanent basis. You will provide best-in-class IT Support face to face and over the telephone to users across the Company, both in the UK and abroad. This includes they’re online and mobile applications. You will be...


  • London, United Kingdom MSP Direct Sourcing Full time

    **Job title**: 1st Line Support Operator **Location**: London - E16 **Contract length**: 6 month initial contract - Potential to be made permanent **Rate**: £15.53 per hour **Shift Pattern**: 4 days on - 4 days off - Every 2 weeks on night shift. Day shift - 07:30am - 6:45pm and Night shift - 19:30pm - 06:45am (Training is all office based Monday -...

  • 1st Line Support

    4 weeks ago


    London, United Kingdom Roc Search Limited Full time

    An NHS client of mine, based in East London, are looking for a 1st/2nd Line Support Engineer on an initial 3 month contract. The role is FULLY ONSITE in East London. Day rate is £150, INSIDE IR35. This is a mixture of service desk and face to face support. The role is a 1 stage face to face interview, and an immediate start.