Sales Order Processor
7 days ago
**What’s the job**
- Processing customer orders in a timely and accurate manner to achieve our internal and external KPIs.
- Receiving and responding to customer enquiries, providing an exceptional level of customer care.
- Providing administrative support, including mailbox management, where required including maintaining accurate data, and other general duties as required by the business.
- Arranging digitization and sample approval of badges for embroidery, and ensuring the badge database is accurately maintained, and up to date.
- Liaising with internal and external embroiderers to ensure customer’s delivery requirements are fulfilled.
**What experience do I need**
- Providing exceptional telephone customer service in a busy, sales-driven.environment.
- Proven Customer Service/ Administration experience.
- Experience processing a large volume of customer orders.
- Excellent written and verbal communication skills, with internal and external customers.
- Office administration.
**What attributes do I need**
- A champion of exceptional customer service with a can-do attitude.
- We are a seasonal business with periods of high volume workload and you will have the ability to stay calm, focused and enthusiastic in a fast-paced environment, whilst maintaining attention to detail.
- Adept at organising and prioritising in a rapidly changing environment, and with the flexibility of mind to multi-task with accuracy.
- Be a fast learner, unfazed by learning new processes and systems.
**What are my hours and working days**
This is a part time position based on a job share of 20 hours per week.
**When can I start**
Immediately
**What’s our location**
We are located in Trowbridge with plenty of free parking and a buzzing working environment.
**Salary & holidays**
Salary and holidays will be pro rata based on the part time hours.
**About Banner**
Banner is the UK’s leading wholesaler of school uniform and sportswear. We are an ambitious team of c.195 people across 3 sites, continuing our journey to make the supply of school wear as easy as possible, while providing garments that are not only comfortable to wear, fit for purpose but also technically advanced.
This external mission is supported by internal commitment to continue focusing on our people, making Banner a great place to work. We want to grow our team with diverse, collaborative, enthusiastic and ambitious talent: - people who want be part of something special.
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