Information Officer

3 weeks ago

London, United Kingdom Central and North West London NHS Foundation Trust Full time

This is a post working within the Addictions Directorate Performance Information Team. The post holder will be responsible for supporting the delivery of operational reporting as well as wider information and analytical services to the Directorate. The post holder will also have responsibilities aimed at maintaining quality and content of data held within relevant information systems (e.g. SystmOne, NDTMS, and Gambling DRF). The post holder will also support the analytical work of the Addictions Directorate, inputting and processing information in accordance with procedures. The post holder will also be responsible for responding to enquiries from customers and data providers.
- Extracting, analysing and presenting data from a range of Trust internal (e.g. SystmOne, Tableau) or external (e.g. NDTMS/DET) information systems and in response to the specification for information by the Performance Team, directorate, division and operational colleagues, as well as Trust management and external organisations.
- The production of routine and non-complex ad hoc information reports/analysis as required by the Directorates, wider organisation and external commissioners, partner organisations or key stakeholders.
- Support the timely submission and monitoring the data quality of the commissioning and performance datasets and other statutory returns.
- To support senior members of the team in project work and the development of new processes.
- To provide advice and guidance and training to users use of reports / data sets supplied.
- To assist in the development of a data quality monitoring programme and to work with the Performance Manager and local services to resolve identified problems.
- Work with colleagues to carry out an ongoing programme of Information Governance
- Assist / train new members of staff when required.
- Other duties consistent with the grade as directed by the Addictions Performance Manager.

There’s a place for you at CNWL

We’re passionate about delivering first-class patient-centred, safe and effective care, whether it is in a hospital setting, in a community clinic or in the patient’s own home. Patients are at the heart of everything we do.

Providing top quality care depends on our ability to employ the best people.

We’re always looking to recruit outstanding people who will go the extra mile to support our patients, colleagues, teams and the Trust. With every new employee we’re hoping to find our future leaders and we’ll support our staff by providing opportunities to develop your career.

With a diverse culture and equally diverse range of opportunities across mental health, community services, addictions, eating disorders, learning disabilities and more - whatever stage of your career you're at, there's always a place for you at CNWL.

MAIN DUTIES AND RESPONSIBILITIES
- Extracting, analysing and presenting data from a range of Trust internal (e.g. JADE, SystmOne, Tableau) or external (e.g. NDTMS/DET) information systems and in response to the specification for information by the Performance Team, directorate, division and operational colleagues, as well as Trust management and external organisations.
- The production of routine and non-complex ad hoc information reports/analysis as required by the Directorates, wider organisation and external commissioners, partner organisations or key stakeholders.
- Support the timely submission and monitoring the data quality of the commissioning and performance datasets and other statutory returns.
- To support senior members of the team in project work and the development of new processes.
- To provide advice and guidance and training to users use of reports / data sets supplied.
- To assist in the development of a data quality monitoring programme and to work with the Performance Manager and local services to resolve identified problems.
- Work with colleagues to carry out an ongoing programme of Information Governance
- Assist / train new members of staff when required.
- Other duties consistent with the grade as directed by the Addictions Performance Manager.

COMMUNICATION AND WORKING RELATIONSHIPS
- To provide and receive information which may be complicated e.g. discussing data queries with colleagues, data providers or customers.
- To work closely with and manage communications with local services, internal and external information services, and wider Trust colleagues.
- To liaise with staff at all levels of the Directorate and wider Trust (including Directors) as well as national information service staff.
- To ensure that recipients of reports/information are fully briefed about the information contained within and any functionality provided. Responsible for identifying any quality issues within datasets used and notifying senior staff and the system owner of the issue.
- To present information to a high standard to a number of internal and external staff.

ANALYTICAL AND JUDGEMENT
- To have and maintain a good working knowledg

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