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Panel Administrator

4 months ago

Bromsgrove, United Kingdom Adopters for Adoption Full time

**Panel Administrator**

**Contract**:Permanent

**Working Pattern**: 14 hours (2 days per week) Thursday, we can offer flexibility with the other day)

**Location**:Bromsgrove

**Basic Salary**:£18,000 - £23,981 prorated

**Benefits**: 30 days’ Annual Leave (rising to 35 days’ with length of service) + Bank Holidays, Company Pension, Life Assurance x2, Employee Discount Scheme **(all benefits will be prorated)**

**ABOUT US**

Adopters for Adoption is a national UK adoption agency, based in Worcestershire. The agency was set up to not only provide adoption services to those looking to become adoptive parents, but to also have a positive impact on the way those people are supported in the adoption process.

**Role Details**

Adopters for Adoption are recruiting a Panel Clerk to join the team in Bromsgrove to provide a flexible and effective administration support to the Panel and Assessment functions and to assist the Panel and Assessment service to deliver against regional and country specific targets.

**Overall Purpose/Aim**:
To ensure delivery of a comprehensive and flexible administrative support service to enable the business to function effectively in line with Adopters for Adoption and Polaris Vision and Values.

**Requirements**:

- Proficiency in Microsoft Office Suite
- Strong administration skills including excellent minute taking
- A good understanding of GDPR and the ability to be confidential and discreet about information and data
- Excellent organisational skills with the ability to manage own workload independently
- Excellent oral and written communications skills with the ability to communicate effectively at all levels and the ability to respond to difficult situations
- Previous experience using Charms Case Recording System would be an advantage but not essential
- Passionate, professional, with a “can-do” attitude at all times

**Responsibilities**:
**General Administration**
- Accurately maintain records on our case recording system, Charms
- You will be an enthusiastic team player, willing to undertake any administrative task, from room bookings, to filing and composing letters
- Analyse reports and data, reporting to Board
- Ensure invitations are sent out and quoracy of Panel
- Oversee all Adoption Panel activities
- Attend and participate at team meetings
- Present a professional image of Adopters for Adoption at all times to all stakeholders and customers
- File documents in the appropriate filing systems and set up new filing systems
- Archive files and other documentation and confidential waste of sensitive information
- Accurately maintain Adopters for Adoption Business Information Systems

**Panel Process**
- Prepare assessment documents prior to panel and send out to panel members and the Independent Social Worker
- Coordinate the attendance of panel members at the adoption panel
- Take minutes at adoption panels in line with agency guidelines and ensure sign off and circulation of the minutes within agreed timescales
- Assist in the planning and organisation of panel member appraisals
- Assist the management team to plan panel dates in advance, taking into account the projected panel business
- Ensure that Business Information Systems are updated with the results of adoption panels

**Review Process**
- Liaise with the Head of Service and Panel Advisor to plan dates for adoption reviews in line with regulatory guidelines
- Provide administrative support to reviews as required
- Ensure that Business Information Systems are updated with the results of adoption reviews

**Communication**
- Act as first point of contact for our customers and portray a positive, professional and helpful image of the organisation
- Ensure all safeguarding calls and written communications received by administration staff are recorded and evidenced

Adopters for Adoption is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff to share this commitment

INDNP

**Job Type**: Part-time
Part-time hours: 14 per week

**Salary**: £18,000.00-£23,981.00 per year

**Benefits**:

- Company pension
- Cycle to work scheme
- Employee discount
- Free parking
- Life insurance
- On-site parking
- Sick pay
- Work from home

Ability to commute/relocate:

- Bromsgrove: reliably commute or plan to relocate before starting work (required)

Work Location: One location

Reference ID: REF-20-TUKBVW7