Customer Service Advisor

6 days ago


Carlisle, United Kingdom John Deere Full time

**Customer Service Advisor - Carlisle**

Founded in 1837, John Deere is an iconic company providing advanced products and services for agriculture, construction, forestry, ground care and power systems. John Deere Forestry is the world's premier designer and distributor of forestry equipment.

John Deere’s core values of integrity, innovation, quality and commitment are foundational to the way we work and have defined our way of treating others. Throughout our company’s years of change, these values have remained constant to our success.

An exciting opportunity has arisen within our aftersales department for a Customer Service Advisor to support the administrative function of the department.

**Primary Responsibilities & Tasks**:

- Manage daily work order input ensuring accurate allocation of labour resource and parts.
- Proactively manage the open work orders to ensure timely billing of completed jobs to both internal and external customer base
- Process all warranty claims within the John Deere Warranty System in a timely manner providing reports to Service and Company Management as necessary. Maintain associated records
- Manage Service Contract process for UK market and maintain associated records
- General Administrative duties and accurate record keeping within the Service Department
- Updates and maintains databases and systems to ensure accurate and current information is available for use by others.
- Builds and maintains customer relationships
- Assume responsibilities as Health & Safety co-ordinator, ensuring all statutory inspections are completed as per Legal Requirement and company H&S Management System

**You will have**:

- 1-3 years of experience working in customer service is preferred.
- Excellent verbal and written communication skills
- Excellent organisational skills
- Problem solving skills
- High attention to detail
- Full UK driving license - Knowledge of IT systems
- Excellent time keeping
- Flexible

**Closing date: Tuesday 29th August 2023



  • Carlisle, United Kingdom GLL Full time

    **Customer Service Advisor** GLL is looking for a Customer Service Advisor at The Sands Centre. If you have the passion for people, ability to deliver a first-class customer service experience, this is your chance to be part of one of the largest leisure groups in the UK. As Customer Service Advisor, you'll enjoy making a difference to every person who...


  • Carlisle, United Kingdom Bunzl Cleaning & Hygiene Supplies Full time

    Customer Service Advisor Customer Service Advisor Job Ref BCHSHH **Location**: Scotland - BCHS Carlisle Branch Function Customer Service Salary Status Part Time Type Fixed Term Contract Hours 16 More details Customer Service Advisor FTC 12 months Location: Carlisle Working Schedule: Part Time 16 hours 9.00am-1.00pm 4 days per...


  • Carlisle, United Kingdom The Riverside Group Full time

    **Customer Service Advisor** **Permanent role 35 hours** **Based in Carlisle** **Salary £23,165** **Working Pattern - Rotational shift to be confirmed** **Want to make a real difference to the lives of people? For over 90 years, The Riverside Group has been providing affordable housing across the UK to people as well as care for the elderly and support...


  • Carlisle, United Kingdom GCS Associates Full time

    We are currently seeking an Customer Service Advisor within Plant Hire for a leading distributor of plant hire equipment. This is an exciting opportunity for customer service based people looking to work for a busy and successful branch in the Wetherby area. - Previous admin experience - Good telephone manner - Excellent communication skills - Able to work...


  • Carlisle, United Kingdom MM Staffing Solutions Full time

    We are looking for a number of customer service advisors for our logistics client based in Carlisle. We have both full and part time roles available. The role involves; - Dealing with customer complaints. - Give customers information about products and services. - Speaking to new and existing customers verifying details or orders. - Liaising with drivers...


  • Carlisle, United Kingdom MM Staffing Solutions Full time

    We are looking for a number of customer service advisors for our logistics client based in Carlisle. We have both full and part time roles available. The role involves; - Dealing with customer complaints. - Give customers information about products and services. - Speaking to new and existing customers verifying details or orders. - Liaising with drivers...


  • Carlisle, Cumbria, United Kingdom John Deere Full time

    Customer Service Advisor - CarlisleFounded in 1837, John Deere is an iconic company providing advanced products and services for agriculture, construction, forestry, ground care and power systems. John Deere Forestry is the world's premier designer and distributor of forestry equipment.John Deere's core values of integrity, innovation, quality and commitment...


  • Carlisle, United Kingdom The Riverside Group Full time

    **Job Title**:Customer Service Advisor **Contract Type**:Permanent **Salary**:£26,250.05 (£28,90.68 is achieved after 12 months successful performance in the role) **Working Hours**:35 hrs per week **Location**:Carlisle **Working Pattern**:Rotation 2 **The difference you will make as a Customer Service Advisor.** **About you** **Why Riverside?** At...


  • Carlisle, United Kingdom The Riverside Group Full time

    **Job Title**:Customer Service Advisor **Contract Type**:Permanent **Salary**:£26,250.05 (£28,90.68 is achieved after 12 months successful performance in the role) **Working Hours**:30 per week **Location**:Speke, Liverpool **Working Pattern**:Carlisle - Week- Mon- Tue- Wed- Thurs- Fri- Sat- Sun- 1- 06:30 - 12:30- 06:30 - 12:30- 06:30 - 12:30- 06:30 -...

  • Service Advisor

    3 weeks ago


    Carlisle, United Kingdom RecruitmentRevolution.com Full time

    Ready to join the largest car company in the world? An exciting opportunity has just opened! Parks Motor Group is looking for a Service Advisor to join our Toyota team based in Carlisle. **Role info**: Service Advisor Carlisle Competitive Market Salary Full-time Permanent Plus Up to 30 Days Holiday, Full Manufacturer Product Training, Attractive Discounts...


  • Carlisle, United Kingdom CCP Full time

    Are you a customer centric individual who thrives to deliver high quality and efficient customer service? Do you demonstrate an empathetic and considered approach when dealing with customer enquiries? Due to continued growth and demand, CCP has been asked by an established housing association to assist them with appointment of several Customer Service...

  • Service Advisor

    4 days ago


    Carlisle, United Kingdom Perfect Placement UK Ltd Full time

    **County**: Cumbria **Town/City**: Carlisle **Sector**: Service Department, Car Dealership **Salary**: £30000 per annum **Job ref**: 131627 **Service Advisor needed in Carlisle**: - Basic Salary of up to £30,000. - Working Hours - Monday - Friday (8:30am - 5:30pm), 1 in 3 Saturday morning's on a Rota basis. - Experience using Kerridge / Pinewood...


  • Carlisle, United Kingdom Bunzl Cleaning & Hygiene Supplies Full time

    Customer Service Advisor FTC 12 months Location: Carlisle Working Schedule: Part Time 16 hours 9.00am-1.00pm 4 days per week. **Salary**: £8320 p/a Bunzl Cleaning & Hygiene Supplies is the UK’s leading supplier of janitorial, cleaning, and hygiene products. As part of the Bunzl plc, one of the fastest-growing international distribution and outsourcing...

  • Service Advisor

    3 weeks ago


    Carlisle, United Kingdom Perfect Placement Automotive Recruitment Full time

    **Commercial Service Advisor Required In The Carlisle Area** *** - Basic Salary: up to £24,500 - OTE: up to £26,200 - Early/Late shifts: 7:00 - 3:30 and 9:00 - 5:30 - 1 in 2 Saturdays 8:00 - 12:00 My client is looking for a Service Advisor to join their busy and hard working team based in the Carlisle area. **Requirements and Responsibilities of the...


  • Carlisle, United Kingdom Euro Car Parts Full time

    **Senior Customer Service Advisor - Carlisle** As a Senior Customer Service Advisor, you will be reporting to the Operations Manager. Within your role, you will maintain the highest standards, develop talent, and maximise LKQ Euro Car Parts’ profit at every opportunity. Driving the Branch to achieve a balanced performance ensuring all colleagues are...


  • Carlisle, United Kingdom Sunbelt Rentals Careers Full time

    **About The Role**: Are you the type of person who enjoys regularly interacting with customers, offering support with enquires and seamlessly converting them in to sales? If so this could be the role for you. We’re looking for a Customer Service Administrator with great customer service skills gained in a busy operational environment to join our team and...

  • Service Advisor

    3 weeks ago


    Carlisle, United Kingdom Just Recruitment Solutions Full time

    **Service Advisor Vacancy - Carlisle - £30,000** Mon - Fri 8am-6pm, Saturdays, ROTA 8.30am -1pm Experienced Service Advisor Prestige Franchise Dealership £30,000 ote per annum As a Service Advisor you will be friendly and professional and will be the first point of contact for customers visiting the dealership. Your duties will include: Upselling of...

  • Service Advisor

    4 weeks ago


    Carlisle, United Kingdom Just Recruitment Solutions Full time

    **Service Advisor Vacancy - Carlisle - £30,000** Mon - Fri 8am-6pm, Saturdays, ROTA 8.30am -1pm Experienced Service Advisor Prestige Franchise Dealership £30,000 ote per annum As a Service Advisor you will be friendly and professional and will be the first point of contact for customers visiting the dealership. Your duties will include: Upselling of...

  • Service Advisor

    4 weeks ago


    Carlisle, United Kingdom Just Recruitment Solutions Full time

    **Service Advisor Vacancy - Carlisle - £30,000** Mon - Fri 8am-6pm, Saturdays, ROTA 8.30am -1pm Experienced Service Advisor Prestige Franchise Dealership £30,000 ote per annum As a Service Advisor you will be friendly and professional and will be the first point of contact for customers visiting the dealership. Your duties will include: Upselling of...

  • Service Advisor

    3 weeks ago


    Carlisle, United Kingdom Just Recruitment Solutions Full time

    **Service Advisor Vacancy - Carlisle - £30,000** Mon - Fri 8am-6pm, Saturdays, ROTA 8.30am -1pm Experienced Service Advisor Prestige Franchise Dealership £30,000 ote per annum As a Service Advisor you will be friendly and professional and will be the first point of contact for customers visiting the dealership. Your duties will include: Upselling of...