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Service Advisor

7 months ago

Carlisle, United Kingdom Perfect Placement UK Ltd Full time

**County**: Cumbria

**Town/City**: Carlisle

**Sector**: Service Department, Car Dealership

**Salary**: £30000 per annum

**Job ref**: 131627

**Service Advisor needed in Carlisle**:

- Basic Salary of up to £30,000.
- Working Hours - Monday - Friday (8:30am - 5:30pm), 1 in 3 Saturday morning's on a Rota basis.
- Experience using Kerridge / Pinewood desirable.
- Access to industry leading training from the offset and throughout.
- Opportunity to work for an established franchise dealership with an excellent regional reputation.

Our client, a reputable automotive retailer, is seeking a Service Advisor to join their team in Carlisle.

**What will the successful Service Advisor do?**
- Act as the first point of contact for customers, both in-person and over the phone.
- Book appointments and schedule work for the workshop team.
- Provide accurate quotations for services.
- Upsell additional services and products where appropriate.
- Maintain accurate records of customer interactions and vehicle service history.
- Liaise with the workshop team to ensure that work is completed on time and to a high standard.
- Manage customer expectations and resolve any issues that arise.

**The **successful** Service Advisor will have**:

- Experience acting as a Service Advisor in the motor trade.
- Confidence using Kerridge / Pinewood.
- A considered approach to customer service.
- Customer relations experience.
- Excellent interpersonal and organisational skills.
- IT competency.

**The successful Service Advisor will get**:

- Basic salary of up to £30,000.
- Excellent career progression opportunities.
- The opportunity to move roles safely - join a respected dealership that has traded successfully for decades.

If this Service Advisor vacancy interests you or you would like to find out about other Motor Trade Jobs in Carlisle, please contact Liam Copeman at Perfect Placement now

Our team of Automotive Recruitment Consultants all share a passion for finding our jobseekers the best jobs in the Automotive Industry. So, if you are looking to improve your career and want to hear about more Motor Trade Jobs in your local area, please contact us today.

**Liam Copeman**:
**Recruitment Executive**

01914 460461