Head of Strategy

3 weeks ago


London, United Kingdom Adecco Full time

**Head of Strategy & Support**

6-month fixed term contract

London or Nottingham - Hybrid Working

The Head of Strategy & Support is a key role for our client. As a key member of the leadership team this broad position will present you with the opportunity to drive strategic vision by providing advice and guidance to frontline teams in their work with our client's most vulnerable and at-risk customers.

Reporting directly to the Risk & Compliance Director you will be accountable for leading on a number of strategic initiatives, responding to emerging customer need and developing the proposition and role as an organisation.

With a working knowledge of Housing and previous experience working within an environment that supports vulnerable people, you will liaise with statutory services, to create and maintain homes and communities where people can live well.

Principle duties include:

- Lead development of current support functions to create a central point of referral, assessment and advice to support colleagues in their work with our most vulnerable and at-risk customers
- Act as lead Head of Service for statutory safeguarding activity, ensuring strong oversight, governance and assurance in this area
- Lead an approach to multiagency working, particularly statutory support services with a duty of care to our customers and communities
- Monitor and oversee complex cases across the organisation, developing processes to prevent crisis or escalation
- Keep the organisation well-informed, play an active role and represent the organisation's priorities in relation to changes and developments in national and local government policy which impact the landscape in which the organisation operates
- Lead cross-department projects linked to customer vulnerability and response, developing our client's capability to respond and support across all areas of our service delivery

This is a fantastic opportunity for talented leader to combine their strategic creativity with a natural ability to collaborate and support colleagues to achieve their best outcomes.

To speak to a recruitment expert please contact Holly Kennedy



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