Collections Advisor

4 weeks ago

Farnborough, United Kingdom Hays Specialist Recruitment Limited Full time

Collections Advisor
Hays are delighted to be working with our global client, one of the world's most successful premium manufacturers of cars, motorcycles and provider of premium services. Our client demonstrates a commitment to innovation, sustainability and product responsibilityall the way from development to production. Their aim is to play a dynamic and innovative role in shaping the face of mobility. Our client highly values each and every person; their passion, commitment, uniqueness and contribution to shaping the future successof their business.
Hays are recruiting for an exciting opportunity for a Collections Advisor to join our client on a temporary assignment
Assignment type: Temporary contract where you will be engaged via Hays
Working environment: Hybrid working is an option after training based on a blended approach of "50% working time in the office"
Hours per week: 37.5
Pay type: Competitive hourly pay rate (inside IR35)
As the Collections Advisor you will be responsible for safeguarding the assets of the business through all areas of collection activity on balances due or outstanding to the company from customers and suppliers. This role will include:

- To be a designated point of contact for customer assigned to them.
- Ensure timely actions are conducted on customer accounts in arrears.
- To ensure arrears levels and age profile on accounts assigned remain with the team objectives and action is taken to maintain low levels of debt.
- To treat customers fairly and refer any customer suspected of being vulnerable to Recovery or notify management.
- Effective monthly management of the accounts assigned to the Advisor which have either fallen into arrears or where the account requires attention to operate effectively.

Skills & Experience
- Previous Collections/Recovery experience desirable
- Background in accounting or legal roles with any associated qualifications is desirable but not essential
- Analytical and objective approach to problem solving
- Knowledge of DPA, CCA, FCA, TCF & Money Laundering (desirable)
- Strong team ethic

What you'll get in return -- 35 days holiday
- Hays Go1 training platform which offers a library of over 70,000 courses. Access to Ben - a flexible employee benefits portal offering support across wide range of topics such as mental health well-being, financial or legal matters
- Pension
- On site canteen
- Free parking

What you need to do now - If you are self-motivated, have strong communication and problem-solving skills then please apply, or call us now. If this job isn't quite right for you but you are looking for a new position, please contact us for a confidentialdiscussion on your career. For any further information please call

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