Customer Relationship Executive
2 months ago
We are seeking a motivated and customer-focused Customer Representative to join our team. As a Customer Representative, you will be the face of our company, responsible for engaging with customers, providing exceptional service, and driving sales of our products and services.
**Duties**:
- Provide exceptional customer service to clients in person
- Utilize your in-depth knowledge of our products and services to answer customer inquiries and provide guidance.
- Respond to customer inquiries and resolve issues in a timely and professional manner
- Upsell products and services to maximize sales opportunities
- Collaborate with cross-functional teams to address customer needs and concerns
**Requirements**:
- Ability to analyze customer needs and provide appropriate solutions
- Excellent communication skills, both verbal and written
- Ability to work in a fast-paced environment and handle multiple tasks simultaneously
Join our team of dedicated professionals and make a difference in our customers' experience
**Salary**: From £25,092.01 per year
**Benefits**:
- Company events
- On-site parking
Schedule:
- Monday to Friday
Supplemental pay types:
- Bonus scheme
- Performance bonus
Ability to Commute:
- Edinburgh (preferred)
Work Location: In person
Application deadline: 22/11/2023
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