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Administration/receptionist - Oncology and Ward

7 months ago

Hove, United Kingdom Spire Healthcare Full time

**Administration/Receptionist | Spire - The Montefiore Hospital | Hove | Full Time 37.5 hrs pw | Permanent**

**Duties and Responsibilities**
- Welcoming, registering, including the accurate collection of credit card details and patient information.
- Directing patients, consultants and hospital teams as required, to the hospital in a warm, professional and caring manner and in such a way as to provide confidence.
- Compliance with NHS forms and processes.
- Processing in-patient/out-patient charges.
- Cash handling strictly within the parameters of the ‘Handling Cash Policy’.
- Discharge of patients onto computer system ensuring accuracy of all information.
- To receive incoming calls from consultants, secretaries, general practice and other key customers as necessary.
- To provide administrative assistance in the preparation of clinic lists, patient registration forms, charging and all other duties as determined by your team and/or manager

**Who we're looking for**
- The post holder should possess good clerical skills and have experience of working in a people orientated environment.
- Fully computer literate with first class oral and written communication skills.
- Motivated, enthusiastic and able to work as part of a team or on own initiative.
- Has come from a similar role previously whether this be secretarial, administrative or reception.
- Excellent interpersonal and organisational skills

**Working Hours**: Shifts between the hours of 06:30 - 21:00 Monday - Friday with some weekends

**Contract Type**: Permanent

**Benefits**

We offer employed colleagues a competitive salary as well as a comprehensive benefits package which includes but is not limited to:

- 35 days annual leave inclusive of bank holidays
- Employer and employee contributory pension with flexible retirement options
- ‘Spire for you’ reward platform - discount and cashback for over 1000 retailers
- Free Bupa wellness screening
- Private medical insurance
- Life assurance

About Us: At Spire Healthcare, caring is our passion. We have been putting patients at the heart of everything we do for over 25 years. We’re committed to looking after people, both patients and staff. We deliver high standards of care to our insured, self-pay and NHS patients across 39 hospitals and 33 clinics, medical centres and consulting rooms. Our successful business is led by an experienced and stable senior management team, we provide the highest quality of care through the latest medical technology, new facilities, and a focus on inspiring leadership and employee development.

We have achieved our market leading position because of our Purpose, which is to _'make a positive difference to people's lives through outstanding personalised care' _. Everyone at Spire is aligned to this purpose, which underpins a culture of respect, inclusion, passion and collaboration across our business, enabling us to achieve more than 98% of our hospitals being rated ‘Good’ or ‘Outstanding’ by the Regulators; these are sector leading standards.

About the Team: At The Montefiore Hospital, we provide high-quality treatments for our patients and are extremely proud to be rated as Outstanding by the Care Quality Commission (CQC) for our private hospital care. You can get fast access to expert healthcare, from consultations and diagnosis to treatment and aftercare.