Relationship Executive

2 weeks ago

Basingstoke, United Kingdom Bibby Financial Services Full time

**Relationship Executive - Corporate**

Bibby Financial Services have an exciting opportunity available for a reliable **Relationship Executive - Corporate **to join our team in **Basingstoke (hybrid working)**.** You will join us on a** full time**, **permanent, **basis and in return, you will receive a **competitive salary, plus benefits.**

We’ve supported small and medium-sized enterprises (SMEs) since 1982 and today we support more than 9000 businesses worldwide. We are proud to help businesses, both big and small to grow and thrive in domestic and international markets.

**Why us?**

We’re in the business of relationships. Whether working together or supporting our clients, that’s what makes us stand out from the crowd.

We know our value lies in our brilliant people, It is fast-paced and varied, and we can handle it. We trust each other, take ownership, work flexibly, have fun and deliver for our clients every time.

We empower our colleagues to be themselves and grow in the way they want - we believe in them and celebrate their success.

As our **Relationship Executive - Corporate**, we will reward you and your hard work with:

- Private healthcare for you and your family
- Company pension scheme
- Wide range of flexible benefits, such as gym membership, technology, or health assessments
- Access to an online wellbeing centre
- Range of discounts from many businesses
- 25 days holiday which increases with service and options to buy or sell more
- Electric Vehicle/Plug-in Hybrid Vehicle (EV/PHEV) scheme

**As our Relationship Executive - Corporate, **you will be working closely with Relationship Managers, Corporate to fully understand and implement the agreed strategies with Clients.

You will manage the client portfolio through periodic reviews, analysis of management information, review & approval of paperwork supporting invoices, debtor trending and compliance of client operating conditions.

**Your responsibilities as our Relationship Executive - Corporate will include**:

- Supporting the Relationship Managers to enable them to spend time out of the office with their Clients, and ensure they are fully aware of issues across the portfolios
- Preparing Risk Frameworks ahead of renewal dates
- Working together** **with and supporting the ID Executives / Credit Controllers within BID and other Business Centres to achieve agreed standards and targets
- Being the first point of contact for Clients and responsible for delivering the highest levels of customer service and ensuring that the needs of the client are met
- Being responsible for understanding debt performance trends, and completing of financial analysis in liaison with the Relationship Manager
- Preparing High Involvement and Overpayment requests
- Developing a detailed knowledge of Clients and Customers within the 2 portfolios
- Preparing Visit Packs for Relationshfollowingagers and following up on completed Visit Reports in order to take appropriate actions and support strategies
- Raising documents for clients in a timely manner with accuracy, as and when requested by the Relationship Manager e.g. letters of variation, breach of agreement letters, demand letter
- Any other duties or projects commensurate with the level of responsibility of this role, for which the role holder has the necessary experience and/or training

**What we are looking for in our ideal Relationship Executive - Corporate**:

- Experience managing a portfolio of clients
- Customer service experience
- An understanding and ability of identifying the needs of the client
- Good organisation & time management
- Risk aware
- Outstanding** **communication

There’s no place quite like BFS and we’re proud of that. It’s all down to our colleagues - they make us the business with which every SME wants to partner.

If you would like to join us, please click ‘**Apply**’ today to be considered as our **Relationship Executive - Corporate **- we would love to hear from you

We're absolutely committed to being a truly inclusive place to work, where everyone has an equal opportunity to reach their true potential. Let us know if you need adjustments to support you through any stage of the recruitment process.

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