Meeting and Events Co-ordinator

2 weeks ago


Bournemouth, United Kingdom The Queens Hotel & Spa, Bournemouth Full time

If you have a passion for providing exceptional service and creating memorable experiences for guests, we invite you to consider a career with us. Join our team at Queens Hotel & Spa and be a part of delivering unparalleled hospitality in one of the most beautiful locations in the UK.

We are currently in search of a skilled Meetings, Events & Wedding Co-ordinator to become a valuable member of our team at the Queens Hotel & Spa in Bournemouth. **Objective of the Role is to** support with the booking and organisation of conferences, weddings and events at our Hotel in Bournemouth.

Main

**Responsibilities**:

- To ensure that all sales enquiries are dealt with in a proactive manner and converted to confirmed bookings.
- Conducting site visits in a professional and confident manner to secure business.
- Contracting events and pre-event planning including final details and pre-payment.
- To generate accurate and detailed function sheets and to communicate all details to the wider hotel team to ensure the success of events.
- Meeting organisers on arrival for their event where possible.
- Ensure accurate and timely invoicing for events and follow up to ensure customer loyalty.
- Working closely with the wider Commercial Team (proactive sales, reservations, and marketing) to help drive business to the hotel.
- Compile relevant weekly/monthly reports for the Sales Manager.
- Meet specific sales targets set by the management team.
- Provide administrative support and diary management to the Sales Manager.

Key Skills / Experience Requirements

The Meeting and Events Coordinator will have:

- Experience as a Hotel Sales & Events Co-ordinator in a similar style of property, desired but not essential.
- A passion for sales and events, confidence in their ability to convert enquiries and the ability to demonstrate knowledge of current market trends.
- Excellent attention to detail
- High standards of personal presentation and the confidence to represent the Hotel and its high standards.
- The ability to establish rapport and deliver high standards of service with a friendly, warm, genuine and approachable manner.
- Ability to communicate effectively and competently with diverse stakeholders.
- A background in a professional meeting and events sales office - this is not essential but previous hotel experience would be ideal.
- Reliable means of transport to Bournemouth is essential.

**Benefits**:

- Competitive salary - Depending on Experience
- Company pension
- Continuous learning and development opportunities
- An opportunity to work with a great team.

Additional Information

Pay: From £25500 per year

**Benefits**:

- Company pension
- Employee discount

Schedule:

- Monday to Friday with occasional weekend work expected. (days in lieu will be provided on these occasions)

Work Location: In person.

**Job Types**: Full-time, Permanent

Pay: £25,500.00 per year

**Benefits**:

- Company events
- Company pension
- Employee discount
- On-site parking

Schedule:

- Monday to Friday
- Weekend availability

**Experience**:

- Event Management: 1 year (preferred)

Work Location: In person

Application deadline: 10/06/2024
Reference ID: MEETINGS & EVENTS CO-ORDINATOR
Expected start date: 10/06/2024


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