Meetings, Events

4 months ago

Bournemouth, United Kingdom The Mercure Bournemouth Queens Hotel & Spa Full time

**Who We Are**

**We are Accor - Traditional Hospitality and Beyond**

We are a worldwide augmented hospitality leader. We are more than 230,000 hospitality experts placing people at the heart of what we do, creating new connections & emotions for our guests, nurturing real passion for service and achievement beyond limit.

Building on the strength of our teams and our strong holistic ecosystem of brands & solutions, we are breaking new ground to shape the hospitality of tomorrow and inspire new ways to experience the world.

We are now recruiting for a **Meetings, Events & Wedding Co-ordinator** to join the team and support with the booking and organisation of conferences, weddings and events at our Hotel in Bournemouth.

**Main Duties and Responsibilities**
- To ensure that all sales enquiries are dealt with in a proactive manner and converted to confirmed bookings.
- Conducting site visits in a professional and confident manner to secure business.
- Contracting events and pre-event planning including final details and pre-payment.
- To generate accurate and detailed function sheets and to communicate all details to the wider hotel team to ensure the success of events.
- Meeting organisers on arrival for their event where possible.
- Ensure accurate and timely invoicing for events and follow up to ensure customer loyalty.
- Working closely with the wider Commercial Team (proactive sales, reservations and marketing) to help drive business to the hotel.
- Compile relevant weekly/monthly reports for the Sales Manager.
- Meet specific sales targets set by the management team.
- Provide administrative support and diary management to the Sales Manager.

**Key Skills / Experience Requirements**

The Meeting and Events Coordinator will have:

- Experience as a Hotel Sales & Events Co-ordinator in a similar style of property
- A passion for sales and events, confidence in their ability to convert enquiries and the ability to demonstrate knowledge of current market trends
- Excellent attention to detail
- High standards of personal presentation and the confidence to represent the Hotel and its high standards
- The ability to establish rapport and deliver high standards of service with a friendly, warm, genuine and approachable manner
- Ability to communicate effectively and competently with diverse stakeholders.
- A background in a professional meeting and events sales office - this is not essential but previous hotel experience would be ideal.
- Reliable means of transport to Bournemouth is essential.

**Benefits**
- Competitive salary - Depending on Experience
- Company pension
- Discounted stays across Accor properties
- Employee free bonus break; Free 2-night stay
- Continuous learning and development opportunities
- An opportunity to work with a great team

**Additional Information**

**Salary**: From £24,000.00 per year

**Benefits**:

- Company pension
- Employee discount

Schedule:

- Monday to Friday
- Weekend availability

Work Location: In person

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