Office Administrator

6 months ago


Renfrew, United Kingdom The Normandy Hotel Full time

**Office Administrator**

The Normandy Hotel is seeking an Office Administratorwho will be responsible for various duties in our busy Sales office. We are seeking a highly organized, ambitious and hard-working individual with flair and personality to match.

**Responsibilities for Office Administrator;**
- Supporting both the Sales and Office Managers in all aspects of Sales Office functions
- Tributes
- Taking bookings, sending confirmations, maintaining and updating the online booking system Ticket Tailor with Reslynx (Guestline Pms System) in the absence of the Entertainments Manager
- Events
- Reservations
- To be responsible for delivering a best-in-class reservations booking experience

**Experience**:

- Previous Hotel experience and knowledge of PMS systems preferable but not essential
- Genuine passion for the hospitality industry and for delivering exceptional customer service
- Experience of working with guests / customers in high pace environment
- Confident computer user
- Great communication skills
- Reservation Agent or Reception experience is desirable
- Enthusiastic, self-motivated, proactive, resourceful with excellent attention to detail
- Demonstrate excellent presentation, negotiation and communication skills with the customers and other hotel departments
- Team worker
- Ability to work under pressure in a fast pace environment

**Job Types**: Full-time, Permanent

**Salary**: £23,000.00 per year

**Benefits**:

- Company events
- Discounted or free food
- Employee discount
- Free parking
- Health & wellbeing programme
- Life insurance
- On-site parking
- Private dental insurance
- Private medical insurance

Schedule:

- Monday to Friday
- Weekend availability

Work Location: In person



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