Case Handler
4 days ago
Davies Group are looking to recuit a Case Handler to join the VeriRate (Casualty Division) Team.
**Previous Experience is not essential as full training is given.**
Since 2009 VeriRate has worked with large insurance companies and solicitor firms to validate claims for car hire, which are instigated by the non-fault party to a car accident against the at-fault party: this is credit hire.
We focus on the cost of the hire charges being claimed by undertaking our own market research into the cost of hire from mainstream hire companies such as Avis and Enterprise.
Our market reserch is gathered and compiled into a Court complient report using our very own bespoke VeriRate system, which compares the credit hire charges to the mainstream hire costs.
These reports are then used by our clients to negotiate the settlement of the credit hire charges being claimed.
**The Position is predominantly homebased with the occaisional travel into our Preston office.**
**What you will be doing**:
- Compiling Court compliant witness statements using the Verirate system
- Court Attendance when required to provide evidence against the produced reports
- Maintain the required SLA levels
- Input new instruction onto the VeriRate system
- Attend team meetings at the Preston office when required
- Assist with incoming calls to the department
- General housekeeping requirements
**What you will have**:
- GCSE In Math and English (Minimum of Grade C or equivalent)
- Computer Literate
- Use and Knowledge of Microsoft Office to include Word, Excel and Outlook
- Good and Clear Telephone Manner
- General knowledge of civil litigation and court procedure (is a nice to have)
- Report Writing
- Presentations (Written and Oral)
- Excellent time management with the ability to work to deadlines
- Good organisational skill
**Why choose us?**
- Davies offer a broad range of benefits including:
- Pension Scheme
- Employee Discount portal for over 750+ retailers
- Life Assurance
- Eye Test Vouchers
- Access to training and professional qualification
- Internal Progression Opportunities
- Free food and coffee
- Casual Dress
**So, are you a Davies person?**
We’re looking for individuals who share our passion, and want to play a part in shaping our future. Being a Davies person means being part of our exciting journey.
As we continue to grow and diversify it’s crucial to us that all Davies colleagues stay true to our “Big IDEA”: to Inspire, Deliver, Empower and Aspire. These values remain the cornerstone of what we do.
**Interested?**
INDHP
**Salary**: Up to £24,000.00 per year
**Benefits**:
- Casual dress
- Company pension
- Cycle to work scheme
- Employee discount
- On-site parking
- Referral programme
- Sick pay
- Wellness programme
- Work from home
Schedule:
- Monday to Friday
- No weekends
Ability to commute/relocate:
- Preston, PR2 9NZ: reliably commute or plan to relocate before starting work (required)
**Education**:
- GCSE or equivalent (preferred)
Work Location: Hybrid remote in Preston, PR2 9NZ
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