Claims Executive
3 days ago
**The Role**:
We have an exciting opportunity for a Claims Executive to join our Specialty Team based in our offices in Preston. You will be joining a friendly close-knit high achieving team, who offer great support. You will be happy to travel Nationwide. You will regularly visit key clients and will hold a full driver’s license.
You will have proven experience managing claims where you would have provided both training and mentoring, ensuring the highest quality is maintained. Your relationship skills, coupled with sound negotiating and broking skills will help you be a success within this role.
As the business goes through an exciting growth period, there will be many opportunities to get involved in other exciting projects.
**Responsibilities**:
- You will ensure the delivery of premium service to clients, being responsible for successful delivery of corporate claims service to clients,
- You will manage key client relationships by predominantly meeting them at their premises following large or complex losses in person (face to face), helping with investigations around case law which supports good levels of settlements and conclusion, you will also keep in regular contact by phone and virtual meetings,
- You will monitor and analyse claims trends to discuss and review with Account Executives, producing accurate and high quality claims reports within pre agreed timescales and frequency,
- You will build on developing close working relationships with clients, Account Executives, Account Handlers, Risk Management, and each of our partners, including insurers and loss adjusters/ suppliers,
- You will review (and challenge) insurer decisions using technical arguments to counter,
- You will have a good level of understanding of our claims proposition and be able to confidently present to colleagues, clients, and insurers/ suppliers,
- You will adopt the PIB culture of professionalism and dynamism that contribute to teamwork and promotes a positive brand experience for our clients,
**Experience**:
- You will have adept and proven management experience within a claims team, being able to drive, motivate and inspire those around you,
- You will have excellent and in-depth knowledge of all aspects of commercial claims,
- You will have excellent negotiation and broking skills,
- You will be Cert CII or working towards your ACII qualification or at degree level (or equivalent experience),
- You will have adept analytical skills, analysing of claims data to identify trends and remedial actions,
- You will be able to multi-task, work under pressure within a timely manner with excellent problem-solving skills and a high attention to detail,
- You will have experience of Acturis (desired but not essential),
Full Job Description available on request.
**Further information**
As well as a competitive salary we offer the following benefits
- Competitive holiday allowance with the annual option to buy additional days
- Death in Service benefit of x4 salary
- Company pension scheme
- Very generous maternity and paternity leave packages
- A flexible benefits package which allows you to add additional benefits to your overall package
- Our benefits portal offers discounts on technology & electronics, cinemas, restaurants, days out, mortgage advice, travel and many more
- Referral schemes
- Discounted rates on PIB products
- We offer a first-class employee benefits and welfare package to support our employees with financial management, cycle to work scheme, counselling support, health screening, will writing, menopause support, books, stopping smoking and much more
- If supporting the local community, engaging with charities and having the opportunity to ‘give something back’ interests you, you have the opportunity to take an extra day to support this with a Volunteering day.
- We also offer a wide range of discounts including a kids pass - giving you discount to over 4500 attractions and activities, discounts at hairdressers and beauticians, climate change projects with lots of other options to choose
- PIB has a comprehensive learning & development framework, including professional study options and apprenticeships which are available to all employees, and which will support your career development
- PIB Group are committed to improving their environmental impact in a responsible way. From the individual actions that our colleagues take every day through to installing the right facilities across our premises, there are many measures in place to help reduce PIB’s carbon footprint.
We are an equal opportunities employer, committed to hiring a diverse and inclusive workforce. We do not discriminate on the basis of race, colour, gender, religion, disability, age, sexual orientation or any other characteristic protected by law.
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