Workshop Administrator

2 months ago

Caldicot, United Kingdom MattBurton Associates Full time

**Workshop Administrator**

**Full Job Description**

Our Client is the UK's biggest end-to-end commercial vehicle fleet management business managing and maintaining a fleet of 80,000 vehicles across 65 garages.

We have an exciting opportunity for a **Workshop Administrator** to join their Customer Operations Team on permanent, working Monday - Friday 40 hours a week.

As a **Workshop Administrator,** you’ll play a part in keeping some of the UK’s biggest brands on the road, responsible for ensuring the most efficient and highest possible standard of customer service and depot administration procedures.

And when you join us, you’re supported in developing your own career too, surrounded by a team of passionate people driven to keep customers moving.

**What you’ll do**
- Provide outstanding customer service through face to face, phone and general administration support and filing
- Resolve where possible customer queries when necessary bring to the attention of the Workshop Controller / Workshop Manager/Contact Centre Manager
- Job cards to be raised on the correctly Inc. PO, customer authorization etc. Raise service sheets on workshop and any other relevant paperwork required
- Place orders on Sage as needed and liaise with supplier’s chase invoices and keep accruals to a minimum
- Ensure all vehicle Accident Report Forms are completed correctly and submitted.

**What you’ve got**
- Intermediate IT Skills, specifically Excel, Word, Outlook, Teams and experience of using other specialist in-house programmes
- Previous administration experience within the Automotive industry
- Full UK Drivers’ licence advantageous

**Salary**: £19,451.25-£20,300.00 per hour

Work Location: One location

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