Customer Service Advisor

7 months ago


Saint Ives, United Kingdom The One Group Full time

I have an exciting opportunity for immediate start for an experienced customer service advisor. This is initially a temporary position on an ongoing basis. You will be responsible to ensure effective and efficient communication to customer enquiries in conjunction with the accurate entry and processing of customer order. Process and manage logístical movement of goods and orders between all operational channels from order entry through to delivery to Customer. Supply additional support for other areas of the customer service process as and when identified by the Customer Service Team Leader.

Primary Responsibilities

Take ownership of complaint handling and issue resolution for all types of customer/consumer, including returns handling for both brands as directed by your Team Leader. Liaise with other departments and Team Leaders with a root cause and rapid continuous improvement approach to issue resolution and prevention.

Process customer orders including credit memos, via company systems

Previous experience in an administrative or customer service role. Proficient to at least intermediate level in MicrosoftWord, Excel and E-mail.

IND1

**Job Types**: Full-time, Temporary contract

**Salary**: £12.90-£13.10 per hour

Expected hours: 37.5 per week

**Benefits**:

- Free parking
- On-site parking

Schedule:

- Monday to Friday

**Experience**:

- Customer service: 1 year (preferred)

Work Location: In person



  • Saint Ives, United Kingdom Bensten Motors Ltd Full time

    Bensten Motors are seeking a service advisor/receptionist. In this role your main duties will include: - Booking customers in for service, MOTs & repairs. - Creating invoices and taking payments. - Greeting customers in a friendly and polite manner throughout the day. - Liaising with the technicians in the workshop. - Performing additional administrative...


  • Saint Ives, United Kingdom BoilerJuice Full time

    We have a number of full time and part time **Customer Service Advisor** roles available in our Customer Operations team, both permanent and fixed term but all on an annualised hours contract. **About us** Welcome to BoilerJuice where heating your home is simple and hassle-free. Being off-grid isn’t always easy, which is why it’s our mission to...


  • Saint Ives, United Kingdom Busy Bee Recruitment Full time

    Hours: Monday - Friday 08.00am - 16.30pm Reward: Up to £11.50 an hour + holiday pay Start: ASAP Reference number: HA/Req/004044 **Customer Service Advisor** **Location: St Ives, Cambridgeshire** **Hours**:Monday - Friday 08.00am - 16.30pm** **Salary: Up to £11.50 an hour + holiday pay** **Duration: Temporary - Permanent** **Who are we?** We are...


  • Saint Ives, United Kingdom The One Group Full time

    Do you have the school run and can’t start until 9:00am? Not a problem! Do you need to work from home 3 or 4 days a week? Also not a problem! This company prides themselves on their flexibility and understand that you actually do have a life outside of work! The full-time hours for this position are Monday-Friday 8:00am-5:30pm, however there is...

  • Customer Service

    4 weeks ago


    Saint Ives, United Kingdom Brook Street Full time

    Job Advert: Customer Service Advisor - Monday to Friday (No Weekends)Are you enthusiastic, positive, and customer-focused? If so, we have the perfect opportunity for you to join our team as a Customer Service Advisor!About the RoleIn this inbound customer service role, you will manage (Apply online only) calls daily, providing excellent support and building...

  • Customer Service

    4 weeks ago


    Saint Ives, United Kingdom CV-Library Full time

    Job Advert: Customer Service Advisor - Monday to Friday (No Weekends) Are you enthusiastic, positive, and customer-focused? If so, we have the perfect opportunity for you to join our team as a Customer Service Advisor! About the Role In this inbound customer service role, you will manage (Apply online only) calls daily, providing excellent support and...

  • Customer Service

    4 weeks ago


    Saint Ives, United Kingdom Brook Street Full time

    Job Advert: Customer Service Advisor - Monday to Friday (No Weekends) Are you enthusiastic, positive, and customer-focused? If so, we have the perfect opportunity for you to join our team as a Customer Service Advisor! About the Role In this inbound customer service role, you will manage (Apply online only) calls daily, providing excellent support and...

  • Customer Service

    2 weeks ago


    Saint Ives, United Kingdom Brook Street Full time

    Job Advert: Customer Service Advisor - Monday to Friday (No Weekends) Are you enthusiastic, positive, and customer-focused? If so, we have the perfect opportunity for you to join our team as a Customer Service Advisor! About the Role In this inbound customer service role, you will manage (Apply online only) calls daily, providing excellent support and...


  • St. Ives, United Kingdom Osborne Appointments Full time

    Are you confident talking to customers on the phone? Do you have great customer service skills? Are you looking for a new role within a company that is expanding? I am looking for customer service advisors to join a great team based just outside of St Ives, Cambridgeshire. You will have a portfolio of customers to look after and you will work to maximise...


  • Saint Ives, United Kingdom Brook Street Full time

    About the RoleAs a Customer Service Advisor with Brook Street, you will be responsible for delivering exceptional support to customers through inbound calls. This role requires a positive attitude, professional approach to problem-solving, and strong communication skills.In this fixed Monday-to-Friday schedule, you will:• Resolve customer queries over the...


  • Saint Ives, United Kingdom Marlowe SRC Full time

    **Property Services Administrator** **Elogs** **Location**:Office Based - Hybrid working available after probation **Salary**: £21,255 **Working hours**: 37.5 hours per week - working at least one day per weekend **Reporting to**:Property Services Team Manager **Job Type**:Full time **About Us** Elogs, part of the wider Marlowe SRC division, where...


  • Saint Ives, United Kingdom Calex Automotive Recruitment Full time

    **Position Overview**: We are looking for a motivated individual to join Purser & Luxford Citroen St Ives as a Service Advisor Apprentice. This apprenticeship offers a unique opportunity to learn the ins and outs of customer service and vehicle maintenance coordination within the automotive industry. Under the guidance of experienced service advisors, the...


  • Lytham Saint Annes, United Kingdom greenbean Full time

    We are looking for Customer Service Advisors to join our call centre team in Lytham on a long term, temporary ongoing basis. Full training will be provided for the role; however, a customer service background or call centre experience is extremely beneficial to excel in this role. Starting hourly rate of £11.44 which increases to £12.30 after 12 weeks...


  • Saint Stephen, United Kingdom Hawkins Motors Ltd Full time

    **Apprentice Customer Service Advisor** Hawkins Motor Group are now recruiting. We employ over two hundred and forty staff members and represent six motor manufacturers across seven locations in Cornwall, Hawkins are one of Cornwall’s leading family owned businesses and are looking for a new member to join our team! An apprenticeship is a great way to...

  • Sales Advisor

    2 weeks ago


    Saint Ives, United Kingdom Scrivens Opticians & Hearing Care Full time

    We are seeking a sales advisor to join our successful team in **St Ives. **We are looking for an enthusiastic and passionate individual to deliver great customer service while growing the business. While you don't need optical experience for this position, we are ideally looking for someone who has worked in a customer facing or retail environment. -...


  • Saint Ives, United Kingdom LINX Full time

    Job Description Linx, is seeking a Customer Service Team Leader - a multitasker who is passionate about delivering excellent customer service, has excellent communication skills and is willing to work in a challenging environment. This is a full-time role to be based in St Ives, Cambridgeshire UK. About Us Linx Printing Technologies is a part of Danaher...


  • Saint Ives, United Kingdom Marlowe SRC Full time

    **Team Supervisor - Service Desk** **Elogs** **Location**:Office based **Salary**: £24,075 per annum **Reporting to**:Team Manager **Job Type**:Full time **About Us** Elogs, part of the wider Marlowe SRC division, where we redefine efficiency in the realm of electronic logging solutions. At Elogs, we are dedicated to simplifying and streamlining the...

  • Service Advisor

    3 days ago


    Saint Albans, United Kingdom Perfect Placement Full time

    Service AdvisorUp To £28,000 Basic Salary / £40,000 OTE!Well-Established Main Dealership EnvironmentMonday To Friday 8am - 6pm / Saturday Morning Rota 1 In 3 (8am - 12pm)Manufacturer Training Program & Career Development Opportunities!Previous Automotive Service Advisor Experience RequiredWe are currently advertising on behalf of an Automotive Main...

  • Sales Advisor

    7 months ago


    Saint Ives, United Kingdom Simplify Group Full time

    **Sales Advisor** **St Ives, Cambridge** **Salary: £25,000 + Opportunity to earn £8,000+ extra (OTE) UNCAPPED** Are you a confident communicator? Able to influence people to buy a service? Do you want the opportunity to earn an additional £8,000 per year on top of your basic salary? We have the ideal sales advisor opportunity for you! Working in a...


  • Horsham Saint Faith, United Kingdom Anglian Home Improvements Full time

    Join Our Team as a Customer Service Advisor! Are you passionate about delivering exceptional customer experiences? Do you thrive in a fast-paced, vibrant environment? If so, we have the perfect opportunity for you! We are actively seeking a dedicated and enthusiastic Customer Service Advisor to join our growing team.Key Responsibilities:As a Customer...