Customer Service Advisor

5 months ago


Saint Ives, United Kingdom The One Group Full time

I have an exciting opportunity for immediate start for an experienced customer service advisor. This is initially a temporary position on an ongoing basis. You will be responsible to ensure effective and efficient communication to customer enquiries in conjunction with the accurate entry and processing of customer order. Process and manage logístical movement of goods and orders between all operational channels from order entry through to delivery to Customer. Supply additional support for other areas of the customer service process as and when identified by the Customer Service Team Leader.

Primary Responsibilities

Take ownership of complaint handling and issue resolution for all types of customer/consumer, including returns handling for both brands as directed by your Team Leader. Liaise with other departments and Team Leaders with a root cause and rapid continuous improvement approach to issue resolution and prevention.

Process customer orders including credit memos, via company systems

Previous experience in an administrative or customer service role. Proficient to at least intermediate level in MicrosoftWord, Excel and E-mail.

IND1

**Job Types**: Full-time, Temporary contract

**Salary**: £12.90-£13.10 per hour

Expected hours: 37.5 per week

**Benefits**:

- Free parking
- On-site parking

Schedule:

- Monday to Friday

**Experience**:

- Customer service: 1 year (preferred)

Work Location: In person



  • Saint Ives, United Kingdom Busy Bee Recruitment Full time

    Hours: Monday - Friday 08.00am - 16.30pm Reward: Up to £11.50 an hour + holiday pay Start: ASAP Reference number: HA/Req/004044 **Customer Service Advisor** **Location: St Ives, Cambridgeshire** **Hours**:Monday - Friday 08.00am - 16.30pm** **Salary: Up to £11.50 an hour + holiday pay** **Duration: Temporary - Permanent** **Who are we?** We are...


  • Saint Ives, United Kingdom Toyota Full time

    “Left School or are you looking for your next challenge? Ready to join the largest car company in the world?” Toyota Apprentice Customer Service Advisor - Steven Eagell Toyota St Ives Does this sound like you? We are looking for ambitious individuals with: * Excellent communication skills – listening is as important as talking in our industry...

  • Advisor

    5 months ago


    Saint Ives, United Kingdom Red Recruitment Full time

    Red Recruitment is recruiting Advisors to join a company that provides heating solutions in St. Ives. This role will require you to provide excellent customer service and to provide feedback to improve the processes and systems. This position is temporary and contains an hourly rate of £10.56 alongside many benefits including a subsided gym membership and...


  • Saint Clears, United Kingdom Certas Energy UK Ltd Full time

    We are looking for a Customer Service Advisor to join our team in our St Clears office Working as part of our Domestic Sales Team, our Customer Service Advisors work in a fast paced environment and face different challenges every single day. Through high performance and putting our customers first, our Customer Service Advisors have great prospects for...


  • Saint Ives, United Kingdom Marlowe SRC Full time

    Customer Service Administrator - Property Salary - £21,255 per annum Location - PE27 St Ives, Cambridgeshire. You will be required to be office based initially for 6 months or until your probation period has passed. Home/office-based hybrid working would then be a possibility in this role. Please note that for in this role you will be expected to work at...


  • Saint Ives, United Kingdom Marlowe SRC Full time

    **Property Services Administrator** **Elogs** **Location**:Office Based - Hybrid working available after probation **Salary**: £21,255 **Working hours**: 37.5 hours per week - working at least one day per weekend **Reporting to**:Property Services Team Manager **Job Type**:Full time **About Us** Elogs, part of the wider Marlowe SRC division, where...


  • St Ives, Cornwall, United Kingdom Toyota Full time

    Unlock Your Potential with ToyotaWe are seeking ambitious individuals to join our team as an Apprentice Customer Service Advisor at Steven Eagell Toyota St Ives. As a key member of our team, you will have the opportunity to develop your skills and knowledge in customer service, sales, and retail.Key Responsibilities:Welcome and greet aftersales customers to...


  • St Ives, Cornwall, United Kingdom Toyota Full time

    Unlock Your Potential with ToyotaWe are seeking ambitious individuals to join our team as an Apprentice Customer Service Advisor at Steven Eagell Toyota St Ives. As a key member of our team, you will have the opportunity to develop your skills and knowledge in customer service, sales, and retail.Key Responsibilities:Welcome and greet aftersales customers to...


  • St Ives, Cornwall, United Kingdom Toyota Full time

    Unlock Your Potential with ToyotaAre you a motivated and enthusiastic individual looking to start your career in the automotive industry? Do you have excellent communication skills and a passion for delivering exceptional customer service?We are seeking a talented Apprentice Customer Service Advisor to join our team at Steven Eagell Toyota St Ives. As a key...


  • St Ives, Cornwall, United Kingdom Toyota Full time

    Unlock Your Potential with ToyotaAre you a motivated and enthusiastic individual looking to start your career in the automotive industry? Do you have excellent communication skills and a passion for delivering exceptional customer service?We are seeking a talented Apprentice Customer Service Advisor to join our team at Steven Eagell Toyota St Ives. As a key...


  • Saint Ives, United Kingdom Calex Automotive Recruitment Full time

    **Position Overview**: We are looking for a motivated individual to join Purser & Luxford Citroen St Ives as a Service Advisor Apprentice. This apprenticeship offers a unique opportunity to learn the ins and outs of customer service and vehicle maintenance coordination within the automotive industry. Under the guidance of experienced service advisors, the...


  • St Ives, Cornwall, United Kingdom Toyota Full time

    Unlock Your Potential with ToyotaAre you a motivated and enthusiastic individual looking to start your career in the automotive industry? Do you have excellent communication skills and a passion for delivering exceptional customer service?We are seeking a talented Apprentice Customer Service Advisor to join our team at Steven Eagell Toyota St Ives. As a key...


  • St Ives, Cornwall, United Kingdom Toyota Full time

    Unlock Your Potential with ToyotaAre you a motivated and enthusiastic individual looking to start your career in the automotive industry? Do you have excellent communication skills and a passion for delivering exceptional customer service?We are seeking a talented Apprentice Customer Service Advisor to join our team at Steven Eagell Toyota St Ives. As a key...


  • St Ives, Cornwall, United Kingdom Toyota Full time

    Unlock Your Potential with ToyotaAre you a motivated and enthusiastic individual looking to start your career in the automotive industry? Do you have excellent communication skills and a passion for delivering exceptional customer service?We are seeking a talented Apprentice Customer Service Advisor to join our team at Steven Eagell Toyota St Ives. As a key...


  • St Ives, Cornwall, United Kingdom Toyota Full time

    Unlock Your Potential with ToyotaAre you a motivated and enthusiastic individual looking to start your career in the automotive industry? Do you have excellent communication skills and a passion for delivering exceptional customer service?We are seeking a talented Apprentice Customer Service Advisor to join our team at Steven Eagell Toyota St Ives. As a key...


  • Blunsdon Saint Andrew, United Kingdom CV-Library Full time

    We are looking for a self-motivated Customer Service Advisor with a minimum of 1 years experience for an existing client based in Swindon to start immediately. Our clients provides technical services to end users and schools across the UK and are looking for an enthusiastic self-driven confident customer service advisor to work alongside a busy team helping...


  • St Ives, Cornwall, United Kingdom Toyota Full time

    Unlock Your Potential with ToyotaWe are seeking ambitious individuals to join our team as a Customer Service Advisor Trainee. As a key member of our team, you will be responsible for delivering exceptional customer service and ensuring that our customers have an outstanding experience.Key Responsibilities:Welcome and greet aftersales customers to our Centre...


  • Lytham Saint Annes, United Kingdom greenbean Full time

    We are looking for Customer Service Advisors to join our call centre team in Lytham on a long term, temporary ongoing basis. Full training will be provided for the role; however, a customer service background or call centre experience is extremely beneficial to excel in this role. Starting hourly rate of £11.44 which increases to £12.30 after 12 weeks...


  • St Ives, Cornwall, United Kingdom Toyota Full time

    Unlock Your Potential with ToyotaWe are seeking ambitious individuals to join our team as a Customer Service Advisor Trainee. As a key member of our team, you will be responsible for delivering exceptional customer service and ensuring that our customers have an outstanding experience.Key Responsibilities:Welcome and greet aftersales customers to our Centre...


  • Saint Stephen, United Kingdom Hawkins Motors Ltd Full time

    **Apprentice Customer Service Advisor** Hawkins Motor Group are now recruiting. We employ over two hundred and forty staff members and represent six motor manufacturers across seven locations in Cornwall, Hawkins are one of Cornwall’s leading family owned businesses and are looking for a new member to join our team! An apprenticeship is a great way to...