Collections Agent

4 weeks ago

Denton, United Kingdom Page Personnel Full time

Opportunity to work for a leading financial services business
- Excellent commission structure

**About Our Client**:
Our client are a well established financial services business based in Denton. They are looking for Collections Agents to join the team, as they are going through a period of growth and are looking to expand the collections team. Our client offers great career progression, competitive salary and excellent benefits.

Duties of the Collections Agent will be:

- As a Collections Agent you'll be supporting customers with queries
- You'll work with customers over the telephone, giving them essential support and dealing with a wide range of disputes and queries.
- Maximise collections activity
- Problem and query resolution
- Ability to manage and prioritise workload

**The Successful Applicant**:

- To understand the customer's requirements, responding with professionalism and effectively; using your organisational skills to handle customer queries quickly and efficiently.
- Ability to work well under pressure.
- Experience in a collections / debt recovery focused role
- Excellent verbal and written communication skills.
- Strong IT skills

**What's on Offer**:

- Salary £19,000 OTE £28,000
- Hours - Mon - Fri, working shift patterns between 8.30am and sometimes working later shifts which means you will be finishing at 7pm.
- Great company benefits
- Dress down Fridays
- Company Healthy eating initiative - weekly fruit basket

**The successful applicant would be required to undertake a DBS and CCJ check before an offer of employment is made.

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