Customer Service Agent

2 weeks ago


St Helens, United Kingdom Swift Temps Full time

Swift Temps are looking for **experienced Customer Service Agents** to work **remotely from home** for our client who are based in Central Preston.

**This role is a remote working from home opportunity**

**The start date for this role is Wednesday 29th March for training and then you will go live on Monday 3rd April - all done remotely.**

To be considered, you must have a **Windows Device (Laptop/PC) - Windows 10 / 8.1 or 8**

Chromebooks, MAC Books, Tablets, Mobile Phones and Apple Devices **DO NOT** meet specifications, the device must have a full Windows Operating System.

A Smartphone is required for 2FA purposes.

**Internet Speed Requirements**
- Minimum Download Speed: 8Mbps
- Minimum Upload Speed: 3Mbps

It is preferred that you use a network cable to your router for a more stable connection.

For this role you will be
- Booking people in for their vaccination
- Taking customer details
- Data inputting
- Using the information available to advise the customer further
- any other associated tasks as required

There will be a lot of personal information to take in so **strict GDPR rules **are followed at all times.

**There is training available to ensure you have the confidence to advise and you will be required to complete a handful of basic tests to ascertain eye for detail, reading instruction etc.**

This role is for anyone with a **good understanding and communicative English** with a desire to work in a customer service environment.

The hours of work are **Monday - Friday 9am-5pm** with a **30 minute break** and **every other Saturday working 9am-1pm.**

The pay rate for this role is **£10.42 per hour.**

**INDW**

**Job Types**: Full-time, Temporary contract

**Salary**: From £10.42 per hour

**Benefits**:

- Work from home

Schedule:

- Day shift
- Monday to Friday

Ability to commute/relocate:

- St Helens: reliably commute or plan to relocate before starting work (required)

Application question(s):

- Do you have the compatible device(s) and do you meet the internet speed requirements?

**Experience**:

- customer service: 1 year (required)

Work Location: One location

Reference ID: INDW
Expected start date: 03/04/2023


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