Outbound Customer Advisor
1 month ago
Are you a confident and skilled communicator with top-notch organizational skills and a sharp eye for detail? If so, we've got an exciting opportunity that could be perfect for you
Our client is one of the UK's leading providers of Insurance and Legal services, and they're currently seeking an Outbound Customer Advisor to join their team in Central Liverpool. With a wealth of experience in both insurance and legal matters, our client supports a diverse range of insurers and brokers across multiple sectors.
As an Outbound Customer Advisor, you'll play a key role in helping customers understand their legal rights and options following a motor accident. You'll be responsible for collating data accurately and efficiently, providing outstanding customer service through active listening and friendly telephone manner, and communicating clearly and effectively with customers and their representatives.
We're looking for someone with previous experience in a telephone-based customer service or contact centre environment, who can work at a fast pace while maintaining a professional approach. Outstanding communication and customer service skills, excellent time management and organizational skills, and a flexible, adaptable attitude to resolving issues are all essential qualities for this role.
**Job Types**: Full-time, Permanent
**Salary**: £19,000.00-£20,120.00 per year
**Benefits**:
- On-site parking
Schedule:
- Day shift
Supplemental pay types:
- Bonus scheme
Ability to commute/relocate:
- Liverpool, L2 2NZ: reliably commute or plan to relocate before starting work (required)
**Education**:
- A-Level or equivalent (preferred)
**Experience**:
- customer service: 1 year (preferred)
Work Location: In person
Application deadline: 07/04/2023
Reference ID: Outbound Customer Advisor
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