Specialist Support Officer

6 months ago

London, United Kingdom One Housing Group Full time

**Specialist Support Officer**
At One Housing, we don’t only believe that everyone deserves a safe, secure, affordable home. We also believe that everyone deserves to realise their full potential and lead a fulfilling life.

Our Mental Health team is vital to helping us deliver on this vision. We work to transform the life experience of people with mental health support needs. The support we provide is delivered in a range of settings (like supported housing, assessment centres and outreach) and our customers’ support needs can include psychosis, forensic and personality disorders.

**Join our Mental Health team as a Specialist Support Officer.**:
**The role**
We have a fantastic opportunity for someone to join us in the position of Special Support Officer.

**Location**: Lewisham

**Salary**: £28,313.00

**Hours**: 37.5 hours per week, Rolling Rota, Early & Late Shifts (weekends included)

Your responsibilities will include:

- Undertaking group & one to one interventions with clients of a specialist nature (i.e. CBT informed interventions, psychoeducational groups or harm minimisation interventions)
- Providing a comprehensive support planning service to customers in line with the department’s policies, procedures and approach.
- Participating in cross-service initiatives & projects in relation to their specialist area (i.e. organisational training, reflective case management, WOW projects, peer support groups, etc.)
- Carrying out assessment to identify and prioritize needs.
- Using SMART goal planning to provide needs led holistic support.

**What you will need to succeed**
- Knowledge of specialist assessment tools, methods and case formulation.
- Knowledge of evidence based specialist interventions appropriate for mental health and community settings.
- Experience of undertaking customer assessments, support planning and key-working with a clear outcome focus
- Knowledge about recovery model, peer support and coproduction procedures.
- Experience working in community settings therapeutically, including assessments, designing interventions and demonstrating outcomes.
- Experience running therapeutic groups.
- Ability to react to crisis situations in a calm effective way.
- Basic level of IT skills and literacy
- Strong time management skills and ability to prioritise workload
- Ability to communicate effectively in writing including the preparation of letters reports & file notes
- Ability to contribute to effective team working
- Understanding of safeguarding procedures for children and adults

**The offer**
- **Your **holidays are important to us. **Take up to 28 days annual leave plus bank
- **Lean travel**. **Spread the cost of your commute with a season ticket loans and our Cycle2Work scheme, open to all colleagues
- **Looking forward to your big bucket list trip? **You can buy or sell up to five days annual leave each [not for statutory employees]
- **Get paid to do good. **We offer you two days off on full pay each year to volunteer in our
- **Look after your loved ones. **Our healthcare cash back plan allows you to claim back cash for you and your family’s healthcare.
- **Well **done **With our colleague recognition programme you will know when you’ve done a #greatjob
- **Learning never **One Academy, our innovative, in-house learning and development offering is designed to help you take your career to the next level.
- **We’re **here for you. **Our employee assistance programme offers counselling and support for you and your family 24/7.
- **Stay book-smart. **Take up to five paid days off per year to study toward a relevant qualification.
- **Experience new things. **We offer you a career break after 3 years’ continuous service.

**About us**
As an organisation with a strong social purpose, One Housing works in some of the most diverse communities in the UK and our workforce reflects that. As of December 2021, One Housing merged with the Riverside Group, creating one of the country's largest housing associations, with more than 75,000 homes. This follows a shared recognition that we are better and stronger together; and that when we combine, we will be able to do more for our customers and the communities we serve.

At One Housing, our people are our strength which is why we work very hard to enable all employees to bring their authentic self to work. This commitment is reflected in our hybrid working policy, our diversity groups support network, our wellbeing initiatives and our employee benefits.

Job Reference: OH00858

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