Technical and Support Administrator

7 months ago

Bracknell, United Kingdom EnviroLogix Full time

Join EnviroLogix and you’ll be a part of a team that is pushing diagnostic boundaries forward in the life science laboratories, grain markets and the food supply chain. We value the diverse knowledge and experience of all team members and seek cross-functional teams at every level. From the beginning, our motivation has been to create breakthrough diagnostic technologies, seeking innovative ways to help customers solve their problems. The drive to pioneer advancements continues today, as we develop smart, simple diagnostic technology.

Job Description

To support the routine laboratory operations, assist in setting up new services and help make process improvements by performing administrative tasks relating to Safety, Quality and Technical. This includes co-ordinating technical queries, administering process and information documentation, assisting with investigations, supporting with training, co-ordinating basic LIMS changes and other organisational tasks to support the business.
- To administer the process of issuing Standard Operating Procedures ensuring they have been checked by appropriate personnel to reflect current practise, be compliant with relevant quality / safety guidance and be technically sound.
- To create supporting documentation for new methods and process improvements using the relevant controlled documents system.
- To write and maintain accurate and accessible technical information sheets for customers and staff.
- To support Section Heads in ensuring all analytical staff are adequately trained and suitable records / evidence of competence are maintained.
- To help write up technical investigations, record admin changes, document the set-up of new services and support non-conforming work investigations.
- To help capture issues raised internally and externally for discussion and prioritisation at Technical Meetings.
- To attend and help administer the running of regular Technical Meetings.
- To help with incoming queries or requests to Technical Support, providing information, advice and capturing potential development opportunities or improvements.
- To request or make basic edits to the LIMS system in order to set up or improve lab processes.
- To help with the development of new services by providing admin support in the creation of documentation and internal communications.
- To pro-actively seek to make practical improvements to methods and processes in terms of safety, quality of data, efficiency, and environmental considerations at every opportunity.
- To provide administrative support to Continuous Improvement (Kaizen) activities within the business by producing visual aids, process documentation, collating information and assisting with organising workshops, training and events.
- To conduct thorough Health and Safety investigations and Incident Reports to be presented to the Site Responsible Person in a timely manner and monitoring any actions on findings.
- To help administer the waste collection process.
- To support in staff welfare and site safety improvements through administrative or organisational tasks as required by the General Manager / Site Responsible Person.
- Any other reasonable requests to support the business as defined by the Service Support Manager.
- EnviroLogix _
- is an Equal Opportunity Employer (EOE). Qualified applicants are considered for employment without regard to race, religion, color, sex, age, disability, sexual orientation, genetic information, national origin, or veteran status._

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