Receptionist

3 months ago

Stevenage, United Kingdom NHS Professionals Full time

**Job Title**: Receptionist

**Trust**:East & North Hertfordshire NHS Trust

**Location**:Lister Hospital, Stevenage, SG1 4AB

**Pay Rates**:£11.67 per hour

**Shift Patterns**:Monday
- Friday 9am-5pm (37.5 hours per week)

**Is business administration repetitive or boring?**

It’s neither, this couldn’t be further from the truth, the NHS must be well organised and keep detailed records of patients and staff across several wards. You’ll support the ability for patients or other organisations to see or speak to the right person at the right time who can give them the help they need. This could be booking an appointment, getting medical advice, or helping a patient navigate the trust when they visit.

So overall administration isn’t boring, it’s varied.

**You'll find solutions to everyday problems, such as**:

- Provide a comprehensive reception and clerical support service within the Cancer Centre at Lister Hospital
- Responsible for welcoming the patients to The Cancer Centre and to assist in the smooth running of the centre, by liaising with the nurses, radiographers, transport departments and other colleagues.
- Rotate between reception desk and also with the Support Receptionist duties.
- Accurate maintenance of patient appointments on Lorenzo and all linked patient duties, including inputting and maintaining patient changes on the Lorenzo system and general administrative and clerical duties. This may involve liaising with Consultants, staff and a high degree of patient contact.

**What you’ll need**:

- Excellent communication skills
- both verbal and written
- Good communicator wo can follow instructions
- Ability to meet deadlines and work under pressure
- Previous NHS experience
- Previous administrative/reception experience
- NHS System Knowledge
- Lorenzo (desirable)
- This role may require you to show evidence of vocational level 3 qualification or at least 2 years relevant experience._

**The benefits we can offer you in return**:

- Putting People in Places to Care - be part of the NHSP community, by joining the bank and caring for patients with a team of people from all walks of life.
- Weekly pay to give you access to your wages more quickly.
- First choice of shifts/placements at the Trust of your choice over agencies.
- Our team is always happy to help - access our support line any time.
- Working options to suit your lifestyle - being on the bank gives you the flexibility to work the shifts you want or choose fixed term placements.
- Training and development opportunities via the Trust and NHSP’s own academy.
- Explore different wards, keep your skills up to date whilst gaining vital experience.
- Being part of the NHSP Community means you’ll get access to member activities such as member of the month, member appreciation week, key date giveaways, webinar series and much more.

**Who are NHS Professionals?**

NHS Professionals is a flexible staff bank, owned by the Department of Health, our purpose is to provide you with the autonomy to decide when, how, and where you want to work. Supporting your lifestyle and making you feel part of the team and community. Offering you flexible work or alternatively fixed term placements.

By joining us you can look forward to a choice of flexible Bank shifts or fixed term placements across any of our client Trusts in England.

**Disclaimer**

**Job Types**: Full-time, Temporary contract

**Salary**: £11.67 per hour

Schedule:

- Monday to Friday

Application question(s):

- Do you have previous admin experience?

Work Location: In person

Reference ID: 71939

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