Customer Service Administrator
6 months ago
Reporting to the Customer Service Manager, the main objective of this role is to provide good levels of Customer service to the UK and Export markets with a view to improving efficiency and the Customer experience.
**Key responsibilities**:
- To service UK and Overseas Customers
- To manage enquiries relating to prices, stock availability, samples, shipping, and delivery.
- To develop sufficient technical knowledge to assist the Customer.
- To raise Quotations and interpret customer orders into the system.
- Handle Customer stock checks.
- To pay attention to the customers’ complex/specific requirements.
- Maintain database figures and generate reports.
- Continually monitor all outstanding orders and in conjunction with the Customer Service Manager, maintain constant pressure on the internal organisation to ensure optimum service to our customers.
- Support external sales team, Agents and Distributors and keep them informed.
- Monitor credit control issues and chase customers for payment when required.
- Work in conjunction with the Purchasing, Planning & Production department to ensure stock levels are maintained.
- Work closely and communicate well with all internal departments.
- To contribute and share ideas to continuously improve current processes.
- Ad hoc duties as required.
**Skills and Experience**:
- Strong background in Customer Service
- Excellent communication with customers overseas, as well as in the UK
- Excellent telephone manner
- Approachable and good interpersonal skills
- Problem solving and finding solutions.
- Attention to detail, ability to work calmly under pressure and using your own initiative.
- Excellent computer skills: Outlook, word, excel, and power point.
- A flexible and adaptable team member
**Job Types**: Full-time, Permanent
**Salary**: From £12.00 per hour
**Benefits**:
- Company pension
- Free parking
- On-site parking
Schedule:
- 8 hour shift
- Day shift
- Monday to Friday
**Education**:
- A-Level or equivalent (preferred)
**Experience**:
- customer service: 1 year (preferred)
Licence/Certification:
- Driving Licence (preferred)
Ability to Commute:
- Chadderton (required)
Ability to Relocate:
- Chadderton: Relocate before starting work (required)
Work Location: In person
-
Customer Service Administrator
6 months ago
Chadderton, United Kingdom 2Fawcett Recruitment Full time**The role: Customer Service Administrator** **Salary: £23,000-£25000** **Location: Chadderton, Oldham** 2fawcett are recruiting for an administrator to join our client in Chadderton on a full-time, permanent basis. **The role and responsibilities**: - Manage day-to-day customer enquiries - Providing order updates - Using ERP systems to establish...
-
Customer Service Administrator
6 months ago
Chadderton, United Kingdom Diver Phillips Associates Ltd Full timeMy client are a leading supplier and brand developer, providing high-quality non-food FMCG products for over 50 years. They are currently looking for a Customer Service Administrator. This is the perfect opportunity to become part of a friendly, dynamic, creative & forward-thinking team based in Oldham. **The Role** - Day to day admin tasks for key &...
-
Customer Service Administrator
6 months ago
Chadderton, United Kingdom Diver Phillips Associates Ltd Full timeMy client are a leading supplier and brand developer, providing high-quality non-food FMCG products for over 50 years. They are currently looking for a Customer Service Administrator. This is the perfect opportunity to become part of a friendly, dynamic, creative & forward-thinking team based in Oldham. The Role - Day to day admin tasks for key & National...
-
Customer Service Administrator
6 months ago
Chadderton, United Kingdom Diver Phillips Associates Ltd Full timeMy client are a leading supplier and brand developer, providing high-quality non-food FMCG products for over 50 years. They are currently looking for a Customer Service Administrator. This is the perfect opportunity to become part of a friendly, dynamic, creative & forward-thinking team based in Oldham. **The Role** - Day to day admin tasks for key &...
-
Customer Service Administrator
7 months ago
Chadderton, United Kingdom Mpeople Full timeMpeople Recruitment have a fantastic new opportunity for a **Customer Service Administrator** to join a well-established market-leading business based in **Chadderton, Oldham**. - **Location**:South Chadderton, Oldham (OL9) - **Salary**: In the region of £25,000 dependent on experience - **Hours**:8am - 4pm, Monday to Friday **Duties would include but not...
-
Customer Service Administrator
5 months ago
Chadderton, United Kingdom Sunbelt Rentals Careers Full timeAbout The Role CUSTOMER SERVICES - IT’S A PEOPLE THING Are you someone who can start a conversation in an empty room? One of those people who always manages to get things done, no matter how much there is to do? If the answer is yes and yes, there’s a place in our Customer Service team for you. It’s not about what you know. It’s who you are....
-
Service Administrator
6 months ago
Chadderton, United Kingdom Perfect Career Full time**Job Title: Service Administrator** **Location: Chadderton** **Salary: £23,896.00 per annum** **Hours: 37.5 hours a week, Mon - Fri - 8:30 - 5pm. Office based.** Our client, one of the UK’s leaders in providing innovative construction and engineering solutions for clients within a variety of sectors including Retail, Health, Education and Commercial,...
-
Service Administrator
3 months ago
Chadderton, United Kingdom VTA Recruitment Full timeOn behalf of our client, VTA Recruitment are looking for an Service Administrator to join a family run business in Chadderton (Oldham) specialising in the refrigeration industry. The organisation runs a successful business, operating 2 busy depots in Oldham (Head Office) and Peterlee.Role: Working within a friendly team, the ideal candidate will deliver...
-
Service Administrator
3 months ago
Chadderton, United Kingdom VTA Recruitment Full timeOn behalf of our client, VTA Recruitment are looking for an Service Administrator to join a family run business in Chadderton (Oldham) specialising in the refrigeration industry. The organisation runs a successful business, operating 2 busy depots in Oldham (Head Office) and Peterlee.Role: Working within a friendly team, the ideal candidate will deliver...
-
Customer Service Advisor
7 months ago
Chadderton, United Kingdom RSD Recruitment LTD Full time**Customer Service Advisor - Triage Orders** **Chadderton** **£25,000** As a **Customer Service Advisor **you will be responsible for our CRM system and aligning all requests to the relevant queues and dealing with queries. Ensure the end-to-end process from quotations, orders, bookings, variations, changeovers, completions, and invoicing are accurate...
-
Customer Service Admin
6 months ago
Chadderton, United Kingdom Mpeople Full timeMpeople Recruitment have a fantastic new opportunity for a **Customer Service Administrator** to join a reputable manufacturer business based in **Chadderton, Oldham**. - **Location**:Chadderton, Oldham (OL9) - **Salary**: In the region of £24,000 - £27,000 dependent on experience - **Hours**:8am - 5pm, Monday to Friday **Duties would include but not be...
-
Sales Administrator
6 months ago
Chadderton, United Kingdom 2Fawcett Recruitment Full timeRole: Sales Administrator Location: Chadderton, Oldham Type: Full-time, permanent **Salary**: £23.000 - £25,000 We are looking for a Sales Administrator for a growing business based in Sheffield. **Duties**: - Pro-actively identify new opportunities with current customers for the business development team to qualify. - Quoting customers - Sales...
-
Sales Administrator
6 months ago
Chadderton, United Kingdom Aztec Resources Limited Full timeSales Administrator Chadderton, Greater Manchester, OL9 Monday - Friday 09.00 - 17.00 **Salary**: £26k Job Overview We are looking for a talented Sales Administrator to join our team. This role is office based, working in the sales office supporting the Account Managers and all sales functions. You’ll be managing our quotation administration,...
-
Administrator
7 months ago
Chadderton, United Kingdom 360 Resourcing Solutions Full time**Administrator - Logistics Team** Are you an organised and detail-oriented individual with a passion for administrative work? Join the logistics team at the UK's largest car-buying service and play a vital role in facilitating the smooth operations of our transport and logistics department. We've helped millions of customers sell their cars effortlessly,...
-
Sales Administrator
6 months ago
Chadderton, United Kingdom Jane Gorse Recruitment Solutions Full timeA brilliant opportunity to make an impact and work with a fantastic team has arisen for a Sales Administrator This is a fast-paced role reporting to the Office Manager and Sales Manager with a Chadderton based manufacturing business. You will be professional and conscientious with a strong team ethic, be self-motivated and be able to work on your own...
-
Sales Administrator
6 months ago
Chadderton, United Kingdom Sarah Perry Full time**SALES ADMINISTRATOR** Circa £20,000 - £22,000 This is a fast-paced role reporting to the Office Manager and Sales Manager with a Chadderton based manufacturing business. You will be professional and conscientious with a strong team ethic, be self-motivated and be able to work on your own initiative. A methodical and organised approach to work will be...
-
Office Administrator
7 months ago
Chadderton, United Kingdom VTA Recruitment Ltd Full timeOn behalf of our client, VTA Recruitment are looking for an **Office Administrator** to join a family run business in Chadderton (Oldham) specialising in the refrigeration industry. The organisation runs a successful business, operating 2 busy depots in Oldham (Head Office) and Peterlee. **Role**: **Main duties**: - Delegating engineers to customer sites...
-
Customer service Advisor
2 weeks ago
Chadderton, United Kingdom Kingdom People Full timeJob Title: Customer Service Advisor Location: North West England, Greater Manchester, Chadderton Job Type: Permanent, Full-Time Primary Industry: Customer Service and Call Centres Salary: £25,000 per annum Job Duties: Handling customer inquiries and resolving issues via phone, email, and chat Providing excellent customer service and maintaining a...
-
Customer service Advisor
2 weeks ago
Chadderton, United Kingdom CV-Library Full timeJob Title: Customer Service Advisor Location: North West England, Greater Manchester, Chadderton Job Type: Permanent, Full-Time Primary Industry: Customer Service and Call Centres Salary: £25,000 per annum Job Duties: Handling customer inquiries and resolving issues via phone, email, and chat Providing excellent customer service and...
-
Customer Service Coordinator
6 months ago
Chadderton, United Kingdom Mpeople Full timeMpeople are excited to be recruiting for our client who are a manufacturing company based in Chadderton Oldham for a Customer Service Coordinator. - **Salary**: £25,000 with an additional bonus - **Hours of work** Monday-Friday 8:30am-5pm - **Holidays**: 2 annual bonus schemes (service bonus & performance bonus), 26 days holiday for the year + bank...