Technical Administrator

3 weeks ago


Sheffield, United Kingdom National Timber Group Full time

Due to an increase in business National Timber Systems, part of National Timber Group is seeking to strengthen their team by appointing a Technical Administrator within their Sheffield Design Office.

**Main Duties**:

- Communicate with customers and colleagues at all levels and provide a high-quality standard of service from beginning to end.
- Be the first port of call for logging all new customer enquiries and allocating to the correct section of the Design department.
- Providing Technical admin support for the NTS Design and Sales teams, to ensure our customers enjoy a best in class service level.
- Problem solve issues that arise and efficiently resolve customer complaints with the support of colleagues where necessary.

**Hours, Salary and Benefits**:

- Full time role, 39 hours per week, Monday-Friday, 8:00am-5:00pm
- Competitive rate of pay
- 6 weeks holiday per year including the public (Bank) holidays, increasing to 6.6 weeks after 5 years’ service
- Christmas and New Year shutdown
- Employee discount available on Company products
- Training, development, and promotion opportunities
- Free access to the Company benefits, rewards, and wellbeing website, including retailer discounts and an Employee Assistance Programme (EAP)

Schedule:

- Monday to Friday

Work Location: In person



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