Customer Advisor

4 months ago

Ellesmere Port, United Kingdom Boots Full time

Job Reference: 205591BR

Ellesmere Port, Cheshire Oaks Outlet Village

Fixed Term

Full-time
- Save Job

**The hourly rate for this role is £10.42 and up to £10.95 across selected locations within London. The hourly rate will increase after 6 months in role.**

**The importance of your role.**

This is your chance to be part of something a bit different. You’ll be working closely with the most important part of our business - our customers. Giving them fantastic customer care and making them feel good, and we think that’s a great opportunity.

You’ll really get to know our customers and what they’re looking for; it’s everything from helping them find the perfect product, working deliveries and stocking the shelves, to getting behind our in-store promotion.

**What you’ll be doing day to day.**

Listen to our customers, it’s the first step to providing a great experience and we love how passionate our customers are about our brand.

Put our customers at ease. You’ll get to know our fantastic products, recommending items that they hadn’t considered. You’re really personable approach will keep our customers coming back.

Provide a great shopping environment for our customers ensuring our stores are clean, tidy and presentable and provide a store we can be really proud of.

Inspire the in-store team with your really personable customer care, helping them any way you can.

**How will you do it?**

Make our customers feel really good - it’s more than just answering their questions, it’s about giving our customers a really great experience. Even if it’s just offering them a basket when you notice their hands are full. You’ll let them know you’re here to help - it’s the little things that make a real difference.

Get to know our in-store promotions and schemes, and promote them - the more info we can give our customers the better.

Know our customers, find more about them, what they like and what they don’t - it can make such a difference to the way we do things.

**What you’ll need to have.**

We’re looking for really great people, with a friendly personality. It’s all about working together as one great team - after all it’s our people that are at the heart of our business. You never know it could lead to another role with us. It would be great if you had experience of dealing with customers. But it isn’t just about experience, it’s personality that really counts, we’re interested in seeing a bit more, the real you - and that makes us all feel good.

**Our Diversity and Inclusion commitment.**

Diversity, equity and inclusion is at the centre of everything we do in our business. We are proud to be an equal opportunity employer, passionate about embracing the diversity of our colleagues and providing a positive and inclusive working environment for all. We offer a variety of flexible working patterns to support our colleagues to achieve a good work life balance.

**Our Benefits.**

We have a great range of benefits* that go beyond salary and offer flexibility to suit you:

- Competitive holiday allowance (with the option to buy more days)
- Boots Retirement Savings Plan pension scheme
- Discretionary annual bonus scheme
- Enhanced Maternity / Paternity / Adoption leave pay
- £100 gift card for colleagues expecting/adopting a baby
- Flexible benefits scheme (via salary sacrifice) including financial wellbeing support, gym membership, holiday buying, dental cover, life assurance, restaurant discount cards, activity passes and much more (exclusions may apply, eligible roles only)
- Access to our Employee Assistance Programme offering free, independent and confidential counselling and support, 24 hours a day, 7 days a week
- Generous staff discount (with enhanced discounts for Boots brands, Boot Opticians and Boots Hearingcare)
- Access to corporate third-party discounts, including retail, cinema, holidays and more (UK only)
- Access to the Boots Benevolent Fund, a registered charity that offers support to eligible current and former colleagues in the UK, as well as their immediate relatives, at times of financial hardship.

  • Customer Service Advisor

    4 months ago

    Ellesmere Port, United Kingdom Hotgolf Limited Full time

    Hotgolf are looking for a Customer Service Advisor to join our busy team and help support our customers in a polite, efficient way. This is a full time role for which we are looking to recruit as soon as possible. The position requires someone who is quick to learn, preferably with experience communicating via on-line platforms ideally with an understanding...

  • Customer Experience Advisor

    5 days ago

    Ellesmere Port, Cheshire, United Kingdom beBee Professionals Full time £22,000 - £28,000

    Customer Service AdvisorWe are seeking a skilled and customer-focused Customer Service Advisor to provide exceptional service and support to our clients in Ellesmere Port, United Kingdom.Key Responsibilities:Manage incoming customer inquiries via phone, email, and chat, providing accurate and timely responses.Resolve customer issues efficiently, escalating...

  • Customer Experience Advisor

    5 days ago

    Ellesmere Port, Cheshire, United Kingdom beBee Professionals Full time £22,000 - £28,000

    Customer Service AdvisorWe are seeking a skilled and customer-focused Customer Service Advisor to provide exceptional service and support to our clients in Ellesmere Port, United Kingdom.Key Responsibilities:Manage incoming customer inquiries via phone, email, and chat, providing accurate and timely responses.Resolve customer issues efficiently, escalating...

  • Christmas Customer Advisor

    3 months ago

    Ellesmere Port, United Kingdom Boots Full time

    Summary Job Reference: - 218643BR Ellesmere Port, Cheshire Oaks Outlet Village Fixed Term We are now recruiting Christmas Customer Advisors for our 31 Coliseum Way Cheshire Oaks Outlet Village Ellesmere Port Cheshire store. Available shift patterns: weekends late nights till 8 **Christmas Customer Advisor** Joining us as a Christmas Customer Advisor is...

  • Christmas Customer Advisor

    4 months ago

    Ellesmere Port, United Kingdom Boots Full time

    Summary Job Reference: - 210933BR Ellesmere Port, Cheshire Oaks Outlet Village Fixed Term Part-time We are now recruiting Christmas Customer Advisors for our Ellesmere Port, Cheshire Oaks Outlet Village store. The exact shift patterns will be discussed at interview. **Christmas Customer Advisor** Joining us as a Christmas Customer Advisor is a great...

  • Customer Service Advisor

    4 months ago

    Ellesmere Port, United Kingdom Recruit Right Full time

    **Job Title**:Customer Service Advisor **Salary**:£20725.38 **Location**:Cheshire Oaks Our client is on the lookout for an experienced customer service advisor to join their fast growing team. As a member of the customer service team, you will be involved in liaising between clients and service providers (law firms, lenders, and brokers) and provide the...

  • Customer Service Advisor

    3 months ago

    Ellesmere Port, United Kingdom 3R Consulting Full time

    Customer Service Advisor - Travel **Salary**: £22,200 + 1.5x hourly rate on a weekend, and annual bonus. Hours: Operating hours from 08:00 - 20:00 Monday - Friday worked on a rota basis. You will be required to work a minimum of 13 Saturdays or Sundays in the year (paid at 1.5x the hourly rate) Benefits: Hybrid options, Social Events, Enhanced Annual...

  • Sales & Customer Service Advisor

    4 months ago

    Ellesmere Port, United Kingdom Inchcape Full time

    **Are you customer focused, self-motivated and looking for a new challenge?** As a **Sales & Customer Service Advisor** at **Audi Cheshire Oaks**, you will be part of an organisation that believes in investing in you and your future. We provide excellent training & development as well as promote internal progression opportunities. This customer focused...

  • Sales & Customer Service Advisor

    4 months ago

    Ellesmere Port, United Kingdom Inchcape Full time

    **Are you customer focused, self-motivated and looking for a new challenge?** As a **Sales & Customer Service Advisor** at **Audi Cheshire Oaks** you will be part of an organisation that believes in investing in you and your future. We provide excellent training & development as well as promote internal progression opportunities. This 40 hour full time,...

  • Sales & Customer Service Advisor

    4 months ago

    Ellesmere Port, United Kingdom Inchcape Full time

    **Are you customer focused, self-motivated and looking for a new challenge?** As a **Sales & Customer Service Advisor** at **Audi Cheshire Oaks**, you will be part of an organisation that believes in investing in you and your future. We provide excellent training & development as well as promote internal progression opportunities. This customer focused...

  • Hyundai Service Advisor

    3 months ago

    Ellesmere Port, United Kingdom Holdcroft Full time

    **Hyundai Service Advisor** Are you a confident and motivated individual looking for an exciting new opportunity? Your excellent communication skills and sales driven mindset will join a successful and expanding team. Your talent will contribute to the success of our business and wont go unnoticed! **Salary**: £24,000 basic plus bonus - OTE up to...

  • Parts Advisor

    4 months ago

    Ellesmere Port, United Kingdom Lookers Plc Full time

    OTE: GBP £30,000.00/Yr. Overview: **Location: Ellesmere Port Vauxhall** **Contract: Permanent, full-time** **Hours: 42 hours per week (Monday to Friday 08:00 to 17:30, with Saturday on rota basis)** **Salary: Up to £30,000 OTE (depending on Brand experience)** Are you a Parts Advisor in search of a new challenge? You have arrived at the right place,...

  • Apprentice Parts Advisor

    4 months ago

    Ellesmere Port, United Kingdom Inchcape Full time

    **Apprentice Parts Advisor** **Mercedes Benz Cheshire Oaks** **Apprentice Salary: £14,610** Does being an apprentice at a global automotive retailer appeal to you? Do you want to be trained to high standards by leading automotive brands? Are you ready to embark on exciting journey in a business going through an exciting period of transformation? If...

  • Beauty Advisor

    3 weeks ago

    Ellesmere Port, Cheshire, United Kingdom Estée Lauder Companies Full time

    Estée Lauder Companies - Sales Advisor - Retail Beauty CareerJob Summary: Estée Lauder Companies is a leading global beauty company that operates a network of retail stores across the UK, offering a wide range of premium beauty products from various brands. We are seeking a highly motivated and customer-focused Sales Advisor to join our team in one of...

  • Beauty Advisor

    4 weeks ago

    Ellesmere Port, Cheshire, United Kingdom Estée Lauder Companies Full time

    Estée Lauder Companies - Sales Advisor - Retail Beauty CareerJob Summary: Estée Lauder Companies is a leading global beauty company that operates a network of retail stores across the UK, offering a wide range of premium beauty products from various brands. We are seeking a highly motivated and customer-focused Sales Advisor to join our team in one of...

  • Customer Service Representative

    5 days ago

    Ellesmere Port, Cheshire, United Kingdom beBee Professionals Full time £22,000 - £28,000

    Customer Service AdvisorWe are seeking a skilled and customer-focused Customer Service Advisor to provide exceptional service and support to our clients in Ellesmere Port, United Kingdom.Key Responsibilities:Handle customer inquiries and resolve issues in a timely and professional manner.Provide accurate and up-to-date information about our products and...

  • Customer Service Representative

    5 days ago

    Ellesmere Port, Cheshire, United Kingdom beBee Professionals Full time £22,000 - £28,000

    Customer Service AdvisorWe are seeking a skilled and customer-focused Customer Service Advisor to provide exceptional service and support to our clients in Ellesmere Port, United Kingdom.Key Responsibilities:Handle customer inquiries and resolve issues in a timely and professional manner.Provide accurate and up-to-date information about our products and...

  • Parts Advisor

    4 weeks ago

    Ellesmere Port, United Kingdom Sytner Group Full time

    About the role Sytner Group is looking for a motivated and committed Parts Advisor to join our team at Porsche Centre Chester. As a Sytner Parts Advisor, you will demonstrate a 'One Team' approach, and communicate effectively with both internal and external customers/suppliers. You will ensure that all requests are dealt with promptly, and support and assist...

  • Honda / Mg Service Advisor - Warrington

    3 months ago

    Ellesmere Port, United Kingdom Holdcroft Full time

    **Honda / MG Service Advisor** Do you have experience working within a customer focused role in the automotive industry? Looking for a new challenge to excel your skillset, you will join a team of successful Service Advisors running and maintaining the standards of a busy service desk. **Salary**: £24,000 basic plus bonus - OTE up to £32k Location:...

  • Customer Support Specialist

    5 days ago

    Ellesmere Port, Cheshire, United Kingdom beBee Professionals Full time £22,000 - £28,000

    Customer Service AdvisorWe are seeking a skilled and customer-focused Customer Service Advisor to provide exceptional service and support to our clients in Ellesmere Port, UK.Key Responsibilities:Manage incoming customer inquiries via phone, email, and chat, providing accurate and timely responses.Resolve customer issues efficiently, escalating when...